At a Glance
- Tasks: Supervise swimmers, ensure safety, and deliver excellent customer service at Larkfield Leisure Centre.
- Company: Join a vibrant team at Larkfield Leisure Centre, promoting health and fitness.
- Benefits: Flexible hours, training opportunities, and a fun work environment.
- Other info: Opportunity for career growth and involvement in special events.
- Why this job: Make a difference in your community while enjoying a dynamic leisure setting.
- Qualifications: NPLQ or willingness to train, customer service experience, and a passion for sports.
The predicted salary is between 20000 - 25000 £ per year.
Location: Larkfield Leisure Centre, New Hythe Lane, Aylesford, ME20 6RH, United Kingdom
Job Category: 37 hours per week
Employee Type: Permanent
Contact Name: Chris Shelton
Contact Phone: 01622 713201
We are looking for enthusiastic individuals to join our Larkfield Leisure Centre team on a full-time basis. Hours will be on a rota basis and will include weekdays and weekends, day shifts and evenings. As a Recreation Assistant, you are responsible for supervising and ensuring the safety of our swimmers and delivering an excellent customer experience. This will include inspecting facilities for cleanliness, completing general pool cleaning and maintenance duties at regular points throughout your shift. You will also be required to ensure swimmers follow safe swimming practice, enforce and adhere to pool rules and regulations. Candidates should ideally hold a current NPLQ or have the ability to pass the qualification. Training for this can be provided for the right candidate. You will be customer-focused and able to communicate effectively with a wide variety of users. You may also be required to provide coaching and teaching services to customers.
Responsibilities:
- To assist in the provision, promotion and development of services provided at the Centre.
- Facilitate and supervise the operational activities of the Centre, ensuring the safety of users at all times, including lifeguarding duties.
- Ensure the safe and proper use of the Centre's facilities and equipment by users, acting on and reporting accidents or damage as required by the Centre's procedures.
- Efficiently prepare wet and dry sports facilities, ensuring that equipment is safely stored and facilities remain clean and free from hazard.
- Provide coaching and teaching services to Centre users to appropriate levels as required by the Centre program.
- Assist in the upkeep and security of the Centre and immediate surroundings, as directed by the Duty Manager, making certain that standards of cleanliness and hygiene are maintained.
- Ensure that sports equipment is maintained in good order and safe condition and that any defects are properly reported.
- Assist the Duty Manager with the collection and reconciliation of monies in accordance with the Trust’s financial procedures.
- Assist in the organisation of and participate in the Centre's Special Events programme.
- Provide First Aid assistance as necessary to promote recovery and to fully report any such incidents.
- Demonstrate awareness/understanding of equal opportunities and other people’s behavioural, physical, social and welfare needs.
- To carry out any other duties which fall within the broad spirit, scope, levels and purpose of this job description.
- To attend meetings and any training as directed by the Manager.
- To ensure that reasonable care is taken at all times for the health, safety and welfare of you and other persons, and to comply with policies and procedures relating to health and safety within the Trust.
- To adhere to the Trust’s policies and procedures.
This job description is not intended to exclude any task, which the post holder might reasonably be required to undertake. Job descriptions will be subject to review on an annual basis subject to the Trust’s priorities.
Person specification:
Qualifications:
- NPLQ (wet side site)
- First Aid Qualification
Knowledge & Experience:
- Previous experience of working in leisure/customer service environment.
- Ability to cope with the demands rigging and de-rigging sports and meeting room rigs.
- Confident and outgoing.
- Highly motivated and customer focused.
- Demonstrate a strong willingness to learn.
- Sports Coaching awards or Community Sports Leaders award.
- Experience of coaching, particularly with juniors.
Skills:
- Must possess excellent written and oral communication skills.
- Must be able to deliver a high level of customer care.
- Have excellent time keeping and organisational skills.
Attributes:
- To be highly motivated and enthusiastic.
- Confident and friendly manner.
- To be of smart and presentable appearance.
- Self-motivated and target driven.
- Ability to work on own initiative, and in support of colleagues working in a team.
IT Skills:
- Knowledge and ability to use computers and related technology systems.
Other:
- Enhanced DBS check.
- To be able to work evenings and weekends.
- Flexibility to work at other locations as required.
- Keen interest in the leisure industry.
- Clean driving licence, own transport and appropriate vehicle insurance cover to enable travel to and between sites as required.
Candidates should read this specification carefully before completing their application form. These criteria are used in reviewing submitted application forms as a core part of the selection process.
Full Time Recreation Assistant- LLC in Aylesford employer: QUINTESSENTIAL BRANDS UK GROUP LTD
At Larkfield Leisure Centre, we pride ourselves on fostering a vibrant and supportive work environment where our Recreation Assistants can thrive. With comprehensive training opportunities, including NPLQ certification, and a commitment to employee development, we ensure that our team is well-equipped to deliver exceptional customer service while enjoying a fulfilling career in the leisure industry. Located in Aylesford, our centre offers a dynamic atmosphere with a focus on teamwork, making it an ideal place for those passionate about promoting health and fitness in the community.
Contact Details:
QUINTESSENTIAL BRANDS UK GROUP LTD Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Full Time Recreation Assistant- LLC in Aylesford
✨Tip Number 1
Get to know the Larkfield Leisure Centre! Visit the facility, chat with current staff, and understand the vibe. This shows your enthusiasm and helps you tailor your approach during interviews.
✨Tip Number 2
Practice your communication skills! As a Recreation Assistant, you'll need to interact with a variety of users. Role-play common scenarios with friends or family to boost your confidence.
✨Tip Number 3
Show off your customer service skills! Think of examples from past experiences where you went above and beyond for customers. This will help you stand out as someone who truly cares about user experience.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're tech-savvy and keen on joining our team at the Larkfield Leisure Centre.
We think you need these skills to ace Full Time Recreation Assistant- LLC in Aylesford
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for the leisure industry shine through! We want to see that you're excited about joining our team at Larkfield Leisure Centre and that you understand the importance of providing a great customer experience.
Tailor Your Application:Make sure to customise your application to highlight relevant experiences and skills that match the job description. If you've worked in a similar role or have coaching experience, shout about it! We love seeing how your background fits with what we do.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate well-structured applications that are easy to read, so make sure your key points stand out!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at QUINTESSENTIAL BRANDS UK GROUP LTD
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Recreation Assistant. Familiarise yourself with the job description, especially the safety protocols and customer service expectations. This will help you demonstrate your enthusiasm and readiness to take on the role.
✨Show Off Your Customer Service Skills
Since this position is all about providing an excellent customer experience, be prepared to share examples from your past experiences where you’ve gone above and beyond for customers. Highlight any relevant roles in leisure or customer service environments to showcase your ability to connect with users.
✨Prepare for Practical Scenarios
Expect to discuss how you would handle specific situations, such as ensuring swimmer safety or dealing with accidents. Think through potential scenarios and how you would respond, demonstrating your problem-solving skills and commitment to safety.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training process for the NPLQ qualification or how the team collaborates during busy periods. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
