Client Success Associate - Lettings & Sales

Client Success Associate - Lettings & Sales

Full-Time 25000 - 32000 £ / year (est.) No working from home possible
Q

At a Glance

  • Tasks: Support the Lettings and re-sales team by ensuring top-notch client experiences.
  • Company: Join Quintain Limited, a leader in property management with a focus on customer satisfaction.
  • Benefits: Gain valuable experience in a dynamic environment with opportunities for growth.
  • Other info: Perfect for those looking to kickstart their career in a vibrant industry.
  • Why this job: Be the face of our brand and make a real difference in clients' lives.
  • Qualifications: Strong communication skills and a passion for customer service are key.

The predicted salary is between 25000 - 32000 £ per year.

Quintain Limited is seeking an individual to support the Lettings and re-sales department, ensuring an exemplary client and customer experience at all times. The role includes responding to enquiries, booking viewings, and contributing to departmental goals.

Applicants should possess excellent presentation and communication skills, be IT literate, and have experience in a customer-facing role. A professional and enthusiastic attitude is essential.

Client Success Associate - Lettings & Sales employer: Quintain Limited

Quintain Limited is an exceptional employer that prioritises employee development and fosters a collaborative work culture. Located in a vibrant area, we offer competitive benefits, including flexible working arrangements and opportunities for professional growth, making it an ideal place for those looking to thrive in the lettings and sales sector while delivering outstanding client experiences.

Q

Contact Details:

Quintain Limited Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Client Success Associate - Lettings & Sales

Tip Number 1

Make sure you research Quintain Limited and their Lettings and Sales department. Knowing their values and recent projects can help you tailor your conversation during interviews, showing that you're genuinely interested in the role.

Tip Number 2

Practice your communication skills! Since this role is all about client interaction, try role-playing common scenarios with a friend or family member. This will help you feel more confident when responding to enquiries or booking viewings.

Tip Number 3

Don’t underestimate the power of networking. Reach out to current or former employees on LinkedIn to get insights about the company culture and tips for the interview process. Plus, it shows initiative!

Tip Number 4

When you're ready to apply, do it through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step to connect with us directly.

We think you need these skills to ace Client Success Associate - Lettings & Sales

Client Relationship Management
Communication Skills
Presentation Skills
IT Literacy
Customer Service
Enquiry Handling
Booking Management

Some tips for your application 🫡

Show Off Your Communication Skills:Since the role is all about client interaction, make sure your written application reflects your excellent communication skills. Use clear and concise language, and don’t shy away from showcasing your enthusiasm for the position!

Tailor Your Application:We want to see how you fit into our Lettings and Sales team! Customise your CV and cover letter to highlight relevant experience in customer-facing roles. Mention specific examples that demonstrate your ability to provide an exemplary client experience.

Be Professional Yet Personable:While professionalism is key, we also love a bit of personality! Let your unique voice shine through in your application. A friendly tone can go a long way in making a great first impression.

Apply Through Our Website:To ensure your application gets the attention it deserves, make sure to apply directly through our website. It’s the best way for us to keep track of your application and get back to you quickly!

How to prepare for a job interview at Quintain Limited

Know Your Stuff

Before the interview, make sure you understand what Quintain Limited does and how the Lettings and Sales department operates. Familiarise yourself with their services and recent projects. This will help you answer questions confidently and show your genuine interest in the role.

Show Off Your Communication Skills

Since excellent communication is key for this position, practice articulating your thoughts clearly. You might want to prepare examples from your past experiences where you successfully handled client enquiries or resolved issues. This will demonstrate your ability to provide an exemplary client experience.

Dress to Impress

First impressions matter! Dress professionally to reflect the enthusiastic attitude that Quintain Limited values. A smart outfit not only boosts your confidence but also shows that you take the opportunity seriously.

Ask Thoughtful Questions

Prepare a few insightful questions about the role and the company culture. This shows that you’re engaged and interested in contributing to the team’s goals. For instance, you could ask about the challenges the Lettings and Sales department currently faces or how success is measured in this role.