Assistant Development Manager (Fixed-term contract) in London

Quintain is an award-winning mixed-use property developer in the UK, most famous for Wembley Park, one of Europe’s largest transformation projects. We have delivered thousands of homes, shops, offices, restaurants, hotels, and cultural venues, supporting a growing community of residents and workers. This world-famous north west London neighbourhood was named one of the “best places to live in 2025” and will be the UK’s largest single site of Build to Rent homes, with over 6,000 apartments operated by Quintain Living.

The benefits of renting with Quintain Living include no deposits or fees, utilities set up and ready to go, lifestyle-led amenity spaces, flexible leases, app-based tenancy management, resident events, and a 24-hour service.

At Quintain, we operate in accordance with our five company values: Creative, People-First, Pioneering, Sustainable, and Proud, fostering a sense of respect, awareness, and belonging across the business.

Job Purpose: The Assistant Development Manager has full responsibility for the effective, compliant, and efficient management of the buildings and developments within their portfolio. Acting as the lead on-site facilities management representative, the role is accountable for delivering a best-in-class building and facilities management service for residents, ensuring all assets are maintained safely, compliantly, and in a cost-effective manner. The role operates with a high degree of autonomy, managing both planned and reactive maintenance, financial performance, contractor delivery, and statutory compliance across multiple developments.

Key Accountabilities:

• Facilities Management Leadership: Take full accountability for the day-to-day facilities management of allocated developments, ensuring operational continuity, service excellence, and a consistently high standard of building presentation and performance.
• Planned & Reactive Maintenance Management: Oversee all planned preventative maintenance (PPM) and reactive works, ensuring works are prioritised, scheduled, and completed efficiently, with full compliance and auditability through the CAFM system (MRI Evolution).
• Health, Safety & Compliance: Maintain full ownership of statutory compliance across the portfolio, including fire safety, risk assessments, insurance inspections, and life safety systems. Ensure all actions are tracked, managed, and closed out within required timeframes.
• Financial Management & Budget Control: Manage financial control across the developments, including raising and approving purchase orders/invoices, monitoring reactive and planned spend, supporting budget management, and contributing to monthly financial reporting and variance analysis.
• Contractor & Supplier Management: Lead the management of contractors and service partners, including performance monitoring, issue resolution, and ensuring delivery aligns with contractual and operational expectations.
• Asset Management & Lifecycle Planning: Support the ongoing maintenance and long-term performance of building assets by identifying trends and informing asset investment decisions.
• Defects & Mobilisation Management: Support the Estate Manager with the Defects Protocol in their allocated developments, including the identification, tracking, and resolution of building defects.
• Stakeholder Management: Act as the primary FM point of contact for Resident Managers and internal stakeholders, coordinating operational activities and ensuring effective communication.
• Systems & Process Management: Maintain accurate records and documentation across all FM activities, utilising the CAFM system and internal platforms.
• Operational Resilience & Decision Making: Operate independently across multiple developments, making informed decisions on maintenance, safety, and service delivery.

General Accountabilities:

• Undertake additional relevant duties as directed by your Manager.
• Participate in the full year and half-year Performance Development Review process.
• Ensure understanding and skill level regarding the Company’s IT systems are up to date.
• Demonstrate commitment to and align actions with the Company’s values.
• Work within the Company’s policies and procedures.
• Remain knowledgeable about Group activities and act as a positive ambassador for the Company.
• Use materials and resources effectively to minimise waste and consider the impact of potential actions alongside our Sustainability policies.

Qualifications/Experience/Skills:

• Proven experience in a facilities management or building operations role, ideally within residential or mixed-use developments.
• Demonstrable experience managing planned and reactive maintenance programmes across multiple assets.
• Strong working knowledge of UK health & safety legislation and statutory compliance requirements.
• Experience of financial management, including budget tracking and cost control.
• Experience managing contractors and service partners.
• Experience using CAFM systems for maintenance and compliance management.
• Strong organisational and prioritisation skills.
• Confident decision-maker with the ability to operate independently.
• Excellent stakeholder management and communication skills.
• Proactive and solutions-focused approach.