Event Operations Manager
Event Operations Manager

Event Operations Manager

Full-Time 36000 - 60000 £ / year (est.) No home office possible
Quint

At a Glance

  • Tasks: Lead event operations and create unforgettable guest experiences at major sports and entertainment events.
  • Company: Join Quint, a global leader in ticketing and hospitality for top-tier events.
  • Benefits: Competitive salary, travel opportunities, and a dynamic work environment.
  • Why this job: Be part of exciting events and make a real impact on guest experiences worldwide.
  • Qualifications: 4+ years in event management, strong leadership skills, and budget management experience.
  • Other info: Based in London with flexible hours and international travel opportunities.

The predicted salary is between 36000 - 60000 £ per year.

This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.

About Quint

Quint is the leading provider of official ticket and hospitality packages for many of the world's top sports and entertainment events. Headquartered in Charlotte, NC, with offices in six countries, Quint delivers premier guest experiences powered by proprietary technology and official partnerships. Its global portfolio includes over 90 annual events through partnerships with Formula 1, NBA, Kentucky Derby, MotoGP, NFL teams, NASCAR, NHL, and more.

About the Role

As the Event Manager, your contribution to the organization will be to deliver an exceptional guest experience at established financial margins for your portion of events assigned under your umbrella and to support overall initiatives to deliver exceptional guest experiences at all events globally.

Core Responsibilities

  • Guest Experience & Event Management
    • Lead your functional area (hospitality) across 12+ events ranging from 200 to 12,000 guests.
    • Plan and implement experiences in coordination with internal teams and external vendors.
    • Produce documentation including run-of-show, staff assignments, safety/security, training plans, and guest movement strategies.
    • Coordinate branding, décor, signage, credentials, and live activations with internal design teams and vendors.
    • Manage timelines, vendor contracts, licenses/permits, and experience delivery.
    • Provide event info and updates to Guest Services and Communications teams.
    • Ensure quality delivery of services; resolve guest issues on-site before escalation.
    • Identify ways to improve guest experience and operational efficiency.
  • On-Site Delivery
    • Oversee hospitality/logistics setup and teardown (e.g., vendor arrivals, equipment movement, venue prep).
    • Lead execution of experiences including check-ins, transportation, package fulfillment, and talent activations.
    • Adapt plans on the fly and communicate updates to staff and guests.
    • Provide welcoming, problem-solving support to guests during all phases of the event.
  • Leadership & People Management
    • Lead 1+ direct reports.
    • Encourage collaboration and a strong team dynamic.
  • Financial Management
    • Manage budgets for your assigned functions and hold team accountable.
    • Collaborate with internal teams to align spending with projections.
    • Track and report expenses accurately and on time.
    • Negotiate contracts and manage vendor costs for optimal value.
    • Promote cost-consciousness on-site and among travelers.

Requirements

  • Experience & Education
    • 4+ years of progressive experience in event planning and management.
    • Experience with live/sporting events preferred.
    • 1+ years of people leadership; full-time direct reports ideal.
    • Experience managing budgets of $500K+ USD.
    • Bachelor's degree in Hospitality, Business, Marketing, or related field.
    • Proficiency in Excel, CRM tools, and project management platforms.
    • Multilingual skills a plus.
  • Interpersonal Skills
    • Highly organized, detail-oriented, and deadline-driven.
    • Strong multitasking, time management, and adaptability.
    • Effective communicator and relationship builder.
    • Creative problem-solver and results-oriented collaborator.
  • Physical & Other Requirements
    • Ability to sit for extended periods; work at a computer.
    • Capable of walking/standing for 12+ hours during events.
    • Based full-time in London, UK (in-person).
    • Flexible schedule including weekends and extended hours as needed.
    • Willing and eligible to travel internationally up to 50% (target 18-25%).
    • Must be eligible to work in the UK.

Event Operations Manager employer: Quint

Quint is an exceptional employer that prioritises employee growth and development within a dynamic and inclusive work culture. As an Event Operations Manager based in London, you will have the opportunity to lead exciting events while collaborating with a diverse team dedicated to delivering outstanding guest experiences. With competitive benefits and a focus on innovation, Quint offers a rewarding environment for those looking to make a meaningful impact in the world of sports and entertainment.
Quint

Contact Detail:

Quint Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Event Operations Manager

✨Tip Number 1

Network like a pro! Get out there and connect with people in the events industry. Attend networking events, join relevant groups on social media, and don’t be shy to reach out to folks on LinkedIn. You never know who might have the inside scoop on your dream job!

✨Tip Number 2

Show off your skills! Create a portfolio showcasing your past events and experiences. Use visuals, testimonials, and metrics to highlight your successes. This will give potential employers a taste of what you can bring to the table.

✨Tip Number 3

Prepare for interviews by researching the company and its events. Be ready to discuss how your experience aligns with their needs. Practice common interview questions and think about how you can demonstrate your problem-solving skills and adaptability.

✨Tip Number 4

Apply through our website! We make it easy for you to find and apply for roles that match your skills. Plus, it shows you’re genuinely interested in working with us. Don’t miss out on the chance to land that Event Operations Manager role!

We think you need these skills to ace Event Operations Manager

Event Planning
Guest Experience Management
Vendor Management
Budget Management
Team Leadership
Communication Skills
Problem-Solving Skills
Project Management
Attention to Detail
Multitasking
Time Management
Adaptability
Proficiency in Excel
CRM Tools
Live Event Execution

Some tips for your application 🫡

Show Your Passion for Events: When you're writing your application, let your enthusiasm for event management shine through! Share specific experiences that highlight your love for creating memorable guest experiences, especially in live or sporting events.

Be Detail-Oriented: Since this role requires a keen eye for detail, make sure your application reflects that. Double-check for any typos or errors, and ensure your CV and cover letter are well-structured and easy to read. We want to see your organisational skills right from the start!

Tailor Your Application: Don’t just send out the same application everywhere. Tailor your CV and cover letter to match the job description. Highlight relevant experience, especially in hospitality and budget management, to show us you’re the perfect fit for the Event Operations Manager role.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re proactive and keen to join our team!

How to prepare for a job interview at Quint

✨Know Your Events

Familiarise yourself with the events Quint manages. Research their partnerships and past events to understand their guest experience philosophy. This will help you demonstrate your passion for the role and how you can contribute to enhancing those experiences.

✨Showcase Your Leadership Skills

Prepare examples of how you've successfully led teams in previous roles. Highlight your ability to encourage collaboration and manage direct reports, as this is crucial for the Event Operations Manager position. Be ready to discuss how you handle challenges and motivate your team.

✨Budget Management Know-How

Brush up on your financial management skills. Be prepared to discuss your experience managing budgets, especially those over $500K. Share specific examples of how you've tracked expenses and negotiated contracts to ensure optimal value.

✨Adaptability is Key

Events can be unpredictable, so be ready to talk about times when you've had to adapt plans on the fly. Showcase your problem-solving skills and how you communicate changes effectively to both staff and guests, ensuring a seamless experience.

Event Operations Manager
Quint

Land your dream job quicker with Premium

You’re marked as a top applicant with our partner companies
Individual CV and cover letter feedback including tailoring to specific job roles
Be among the first applications for new jobs with our AI application
1:1 support and career advice from our career coaches
Go Premium

Money-back if you don't land a job in 6-months

>