Head of Merchandising, Accessories and Jewelry UK (Hiring Immediately) in London

ABOUT QUINCE Founded in 2018, Quince was built to challenge the idea that nice things have to cost a lot. Our mission is simple: to make really high quality essentials for really low prices, produced fairly and sustainably. We believe everyone deserves exceptional craftsmanship and timeless design without the traditional markups. Quince is a direct-to-consumer (DTC) model that cuts out middlemen and leverages just-in-time manufacturing to minimize waste and maximize value. Quince is a tech company disrupting the retail industry by putting AI, analytics and automation at the center of everything we do.

Our unwavering commitment to excellence and company values guide our teams and actions:

• Customer First: We prioritize customer satisfaction in every decision.
• High Quality: True quality means premium materials and rigorous production standards you can feel good about.
• Essential Design: We focus on timeless, functional essentials instead of chasing trends.
• Always a Better Deal: Innovation and transparency ensure value for both customers and partners.
• Social & Environmental Responsibility: We commit to sustainable materials, ethical production, and fair wages.

Quince partners with world-class manufacturers across the globe and serves millions of customers. With strong investor backing and a focus on sustainable growth, we are a company that is rapidly scaling while maintaining a commitment to quality, simplicity, and radical price transparency.

OUR TEAM AND SUCCESS At Quince, you will be part of a high-performing team that is redefining what quality, value, and sustainability mean in modern retail. We are a destination for builders, innovators, and operators to come together and challenge the status quo. Our collective ambition is bold. We are creating an entirely new category and customer experience – one that democratizes luxury and provides high quality products at radically low prices. That mission demands a world-class team committed to excellence. If you are motivated by impact, growth, and purpose, you will find a strong sense of belonging at Quince.

We are seeking a Head of Merchandising, Accessories & Jewelry UK to join our growing team. In this role, you will be responsible for curating and managing the product catalog to meet and exceed UK customer expectations, while aligning with Quince's overall brand and pricing strategy. This role involves influencing and participating in the sourcing strategy, setting prices, and being accountable for sales, margins, and returns. Success in this position means driving revenue growth, optimizing margins, and ensuring a product assortment that resonates with the UK market. This role plays a critical part in advancing both our team’s goals and Quince’s broader mission.

Responsibilities

• Drive a high-growth merchandising trajectory to meet ambitious revenue and profitability targets.
• Ensure the UK product catalog meets and exceeds customer expectations.
• Influence and participate in sourcing strategy to ensure the assortment is locally relevant and margin-optimized.
• Set pricing aligned with Quince’s Customer Value Proposition (CVP) and margin goals.
• Monitor and analyze sales, margin, and returns data to inform strategic decisions.
• Develop and implement merchandising strategies to maximize sales and profitability.
• Collaborate closely with sourcing, marketing, and supply chain teams to deliver on business goals.
• Stay current with UK and EU market trends and evolving consumer preferences within accessories & jewelry.
• Manage product presentation and assortment planning to align with brand and market strategy.

Qualifications

• Required: +12 years of proven experience in merchandising, preferably in e-commerce.
• Strong understanding of the UK retail market and consumer behavior.
• Excellent analytical skills; ability to interpret sales, margin, and financial data.
• Product obsessed with experience in leveraging both data and a critical eye to anticipate customer needs (both the “science” and “art” of retail merchandising).
• Demonstrated success in pricing strategy, margin management, and assortment optimization.
• Strong problem-solving and structured thinking capabilities.
• Effective collaborator with strong communication and negotiation skills.
• Independent, self-directed learner and executor with high ownership.
• Ability to thrive in a fast-paced, entrepreneurial environment.
• Experience in accessories and/or jewelry merchandising and leveraging technology to build and scale merchandising strategies.
• Background in direct-to-consumer (DTC), retail, or e-commerce business models.
• Bachelor’s degree in Business, Marketing, or related field (or equivalent experience).

Pay Range: £125,000 - £150,000. Please note that this position will be located in our London office. All posted ranges are reflective of base salary and may vary depending upon experience level and location. Bonus and equity may also be provided for eligible roles.

WHY QUINCE? Joining Quince means being part of a mission-driven team reshaping retail. You will work alongside talented colleagues, tackle meaningful challenges, and contribute to building a more sustainable, accessible future for customers and partners alike.

EQUAL OPPORTUNITY & HIRING INTEGRITY Quince provides equal employment opportunities to all employees and applications for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran or military status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Quince is committed to providing reasonable accommodations to qualified individuals with disabilities. If you need a reasonable accommodation to complete your application or to perform the essential functions of a role at Quince, please let us know by completing this accommodation form. We review all requests individually and will work with you to determine appropriate accommodations on a case-by-case basis.

Employment is contingent upon successful completion of a background check. Quince will conduct background checks in compliance with applicable federal, state, and local laws.

Security Advisory: Beware of Frauds. At Quince, we're dedicated to recruiting top talent who share our drive for innovation. To safeguard candidates, Quince emphasizes legitimate recruitment practices. Initial communication is primarily via official Quince email addresses and LinkedIn; beware of deviations. Personal data and sensitive information will not be solicited during the application phase. Interviews are conducted via phone, in person, or through the approved platforms Google Meets or Zoom—never via messaging apps or other calling services. Offers are merit-based, communicated verbally, and followed up in writing. If personal information is requested to initiate the hiring process, rest assured it will be through secure and protected means.