At a Glance
- Tasks: Deliver exceptional customer service via chat, email, and phone while resolving issues with empathy.
- Company: Quince, a leader in redefining quality and sustainability in retail.
- Benefits: Gain valuable experience in a dynamic environment with opportunities for growth.
- Other info: Mandatory onsite training for the first 3 weeks in London, Leeds, or Manchester.
- Why this job: Join a high-performing team and make a real impact on customer loyalty.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 25000 - 30000 £ per year.
Quince is seeking a Customer Experience Associate, part of a high-performing team aimed at redefining quality and sustainability in retail. You will deliver exceptional service across multiple channels including chat, email, and phone, resolving issues with empathy while building customer loyalty.
This role includes mandatory onsite training for the first 3 weeks in London, Leeds, or Manchester. Successful candidates will thrive in a dynamic environment and take ownership of customer interactions.
Customer Experience Advocate — Impact & Growth in London employer: Quince
Quince is an exceptional employer that prioritises quality and sustainability, offering a vibrant work culture where employees are empowered to make a real impact. With comprehensive training in major UK cities like London, Leeds, and Manchester, team members benefit from ongoing growth opportunities and a supportive environment that fosters collaboration and innovation. Join us to be part of a mission-driven team dedicated to redefining retail while enjoying the perks of a dynamic workplace.
