At a Glance
- Tasks: Lead merchandising for accessories and jewelry, driving sales and profitability.
- Company: Join Quince, a forward-thinking brand focused on quality and sustainability.
- Benefits: Competitive salary, bonuses, equity options, and a dynamic work environment.
- Other info: Fast-paced, entrepreneurial culture with opportunities for growth and impact.
- Why this job: Shape the future of fashion with innovative strategies and a customer-first approach.
- Qualifications: 12+ years in merchandising, strong analytical skills, and e-commerce experience.
The predicted salary is between 125000 - 150000 £ per year.
Head of Merchandising, Accessories & Jewelry UK
Join our growing team as Head of Merchandising for accessories and jewelry in the UK.
In this role you will curate and manage the product catalog, influence sourcing strategy, set pricing and be accountable for sales, margins, and returns.
About Quince
Founded in 2018, Quince challenges the idea that nice things have to cost a lot.
Our mission is to make high‑quality essentials at low prices, produced fairly and sustainably.
We leverage AI, analytics and automation to cut out middlemen and create a direct‑to‑consumer model.
- Values
- Customer First: We prioritize customer satisfaction in every decision.
- High Quality: Premium materials and rigorous production standards.
- Essential Design: Timeless, functional essentials over fleeting trends.
- Always a Better Deal: Innovation and transparency ensure value for customers and partners.
- Social & Environmental Responsibility: Sustainable materials, ethical production and fair wages.
- Roles & Responsibilities
- Drive a high‑growth merchandising trajectory to meet revenue and profitability targets.
- Ensure the UK product catalog exceeds customer expectations.
- Influence and participate in sourcing strategy for a locally relevant, margin‑optimised assortment.
- Set pricing aligned with Quince's Customer Value Proposition and margin goals.
- Monitor and analyze sales, margin and returns data to inform strategic decisions.
- Develop and implement merchandising strategies to maximise sales and profitability.
- Collaborate closely with sourcing, marketing and supply‑chain teams.
- Stay current with UK and EU market trends and consumer preferences in accessories & jewelry.
- Manage product presentation and assortment planning in line with brand and market strategy.
Qualifications
- +12 years of proven experience in merchandising, preferably in e‑commerce.
- Strong understanding of the UK retail market and consumer behaviour.
- Excellent analytical skills and ability to interpret sales, margin and financial data.
- Product‑obsessed with experience in using data to anticipate customer needs.
- Demonstrated success in pricing strategy, margin management and assortment optimisation.
- Strong problem‑solving and structured thinking capabilities.
- Effective collaborator with strong communication and negotiation skills.
- Independent, self‑directed learner and executor with high ownership.
- Ability to thrive in a fast‑paced, entrepreneurial environment.
- Experience in accessories and/or jewelry merchandising and technology usage to build and scale strategies.
- Background in direct‑to‑consumer, retail or e‑commerce business models.
- Bachelor’s degree in Business, Marketing or related field (or equivalent experience).
- Pay Range
£125,000 – £150,000. This reflects base salary and may vary by experience and location. Bonus and equity may also be provided.
- Seniority level
- Executive
- Employment type
- Full‑time
- Job function
- Marketing and Sales
- Industry
- Retail
- Equal Opportunity & Hiring Integrity
Quince provides equal employment opportunities to all employees and prohibits discrimination and harassment.
Quince is committed to providing reasonable accommodations to qualified individuals with disabilities.
Employment is contingent upon successful completion of a background check.
- Security Advisory
- Beware of
Frauds: At Quince, we're dedicated to recruiting top talent.
Initial communication is primarily via official Quince email addresses and Linked In; beware of deviations.
Personal data and sensitive information are not solicited during the application phase.
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Head of Merchandising, Accessories and Jewelry UK employer: Quince
Quince is an exceptional employer that fosters a dynamic and innovative work culture, where creativity and sustainability are at the forefront of our mission. As a Senior Creative Strategist based in vibrant cities like London, Madrid, or Berlin, you will have the opportunity to collaborate with a talented team dedicated to redefining retail while enjoying robust employee growth opportunities and a commitment to social responsibility. Join us to make a meaningful impact in a company that values excellence, transparency, and the well-being of both its employees and customers.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Merchandising, Accessories and Jewelry UK
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Quince, so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Quince!
We think you need these skills to ace Head of Merchandising, Accessories and Jewelry UK
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Quince, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Quince and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Quince that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Quince
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
