Transaction Monitoring, Sanctions, Fraud & Customer Due Diligence Manager | Southampton, UK
Transaction Monitoring, Sanctions, Fraud & Customer Due Diligence Manager | Southampton, UK

Transaction Monitoring, Sanctions, Fraud & Customer Due Diligence Manager | Southampton, UK

Southampton Full-Time 48000 - 72000 £ / year (est.) No home office possible
Q

At a Glance

  • Tasks: Lead a team in transaction monitoring, fraud investigations, and customer due diligence.
  • Company: Join Quilter plc, a top UK wealth manager with £116.2 billion in customer investments.
  • Benefits: Enjoy 26 days holiday, private medical insurance, and a non-contributory pension scheme.
  • Why this job: Be part of a dynamic team transforming financial crime operations and making a real impact.
  • Qualifications: Experience in financial crime is preferred; strong attention to detail and communication skills are essential.
  • Other info: Embrace a culture of diversity and inclusivity while developing your career in a supportive environment.

The predicted salary is between 48000 - 72000 £ per year.

About the Business

Quilter plc is a leading provider of financial advice, investments and wealth management, committed to being the UK's best wealth manager for clients and their advisers. Quilter oversees £116.2 billion in customer investments (as 30 September 2024). It has an adviser and customer offering spanning financial advice, investment platforms, multi-asset investment solutions, and discretionary fund management. The business is comprised of two segments: Affluent and High Net Worth.

Affluent encompasses the financial planning business, Quilter Financial Planning, the Quilter Investment Platform and Quilter Investors, the multi-asset investment solutions business. High Net Worth includes the discretionary fund management business, Quilter Cheviot, together with Quilter Cheviot Financial Planning.

At Quilter we never stand still. Our foundations are rooted in our extraordinary expertise, which is trusted by hundreds of thousands of customers, but we have great ambitions to stay one step ahead and make an even greater difference to the people and communities we serve. Our business is transforming, continually modernising, and becoming even more customer centric. So, if you want to be bold in the pursuit of your ambitions, bring new ideas, and challenge and evolve what we do, it's the perfect time to join us!

About the Role

Level: 4
Department: Financial Crime
Location: Southampton/ London
Contract Type: Permanent
Non-Regulated

We are looking for a Transaction Monitoring, Sanctions, Fraud & Customer Due Diligence Manager to support the Head of Financial Crime Operations within the financial crime operational hub. The role will be responsible for the efficient operation of transaction monitoring, sanctions screening, fraud investigations and customer due diligence reliance testing.

Key elements of the role:

  • Management of direct reports, ensuring prioritisation of team workload, efficient and effective use of resource and successfully meeting service level agreements.
  • Undertake quality checking of team activities to ensure quality of work.
  • Oversee Transaction Monitoring undertaken within the team, including investigating matches, and reviewing the parameters on a periodic basis.
  • Oversight of Politically Exposed Persons (PEPs), sanctions and adverse media screening and alert elimination.
  • Dealing with Fraud and Suspicious Activity Report referrals, investigating and analysing all information available, undertaking root cause analysis, summarising findings, recommending and taking necessary action.
  • Ensuring investigation work is thoroughly documented and completed in a timely manner.
  • Undertaking Customer Due Diligence reliance testing.
  • Provide support to the Head of Financial Crime Operations, or other financial crime areas as required.
  • Help with development of other team members through training, coaching and mentoring.

About You

You will have:

  • An in-depth level of understanding of Financial Crime, with experience in transaction monitoring, sanctions and fraud.
  • Strong attention to detail, organisation and prioritisation skills.
  • Good planning, analytical and communications (both verbal and written) skills.
  • High energy and drive and be delivery focused.
  • The ability to work well on your own or within a team.
  • A can-do attitude, and willingness to just get stuck in where help is needed.
  • Financial crime qualifications are desirable but not essential.

Inclusion & Diversity

We value diversity and strive to promote inclusivity in all aspects of our culture. We believe in equal opportunities for all, ensuring that no applicant encounters less favourable treatment based on anything but their skills, qualifications, experience, and potential. We celebrate the unique contributions of a diverse workforce and create a respectful, nurturing environment where every colleague can thrive.

Values

  • Do the right thing: We act with integrity and are proudly committed to going above and beyond in service of our clients and the support we provide our communities.
  • Always curious: We continuously seek new ideas and knowledge so we're one step ahead of our clients' needs. We look for inspiration everywhere and encourage experimentation, recognising that this is how we create brilliant solutions for brighter futures.
  • Embrace challenge: We aim high to transform our potential into meaningful outcomes. With ambition as our driving force and a steadfast commitment to growth, we succeed for the good of every generation.
  • Stronger together: Combining our diverse talents, we accomplish more collectively than we ever could do alone. We speak openly, actively listen, and support each other, and constructively challenge and embrace new ideas. We seek empowerment and demonstrate ownership and trust, with the confidence to make impactful decisions.

Core Benefits

  • Holiday: 182 hours (26 days)
  • Quilter Incentive Scheme: All employees are eligible to participate in incentive scheme, to incentivise business performance and their contribution.
  • Pension Scheme: A non-contributory company pension scheme that can be boosted through personal contributions.
  • Private Medical Insurance: Single cover as standard with options to increase cover to include your partner or children.
  • Life Assurance: 4x your salary.
  • Income Protection: 75% of salary, less state benefits, payable after 26 weeks of absence.
  • Healthcare Cash Plan: Jersey employees only.

In addition to our core benefits, we offer a range of flexible benefits to UK employees that you can choose from and pay for conveniently via a salary deduction.

Transaction Monitoring, Sanctions, Fraud & Customer Due Diligence Manager | Southampton, UK employer: Quilter

Quilter plc is an exceptional employer, offering a dynamic work environment in Southampton where innovation and collaboration thrive. With a strong commitment to employee growth through training and mentorship, alongside competitive benefits such as a generous holiday allowance and a non-contributory pension scheme, Quilter fosters a culture of inclusivity and integrity. Join us to be part of a forward-thinking team that values your contributions and empowers you to make a meaningful impact in the financial services sector.
Q

Contact Detail:

Quilter Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Transaction Monitoring, Sanctions, Fraud & Customer Due Diligence Manager | Southampton, UK

✨Tip Number 1

Familiarise yourself with the latest trends and regulations in financial crime, particularly in transaction monitoring and sanctions. This knowledge will not only help you stand out during interviews but also demonstrate your commitment to staying ahead in this rapidly evolving field.

✨Tip Number 2

Network with professionals in the financial crime sector, especially those who work at Quilter or similar companies. Attend industry events or join relevant online forums to connect with potential colleagues and gain insights into the company culture and expectations.

✨Tip Number 3

Prepare to discuss specific examples of how you've successfully managed teams or projects related to financial crime. Highlight your leadership skills and ability to prioritise workloads, as these are crucial for the role you're applying for.

✨Tip Number 4

Showcase your analytical skills by being ready to discuss how you've approached problem-solving in past roles. Be prepared to explain your thought process when dealing with fraud investigations or customer due diligence, as this will illustrate your capability to handle the responsibilities of the position.

We think you need these skills to ace Transaction Monitoring, Sanctions, Fraud & Customer Due Diligence Manager | Southampton, UK

Financial Crime Knowledge
Transaction Monitoring Expertise
Sanctions Screening Proficiency
Fraud Investigation Skills
Customer Due Diligence Experience
Attention to Detail
Analytical Skills
Root Cause Analysis
Quality Assurance
Team Management
Effective Communication Skills
Organisational Skills
Prioritisation Skills
Coaching and Mentoring Abilities
Problem-Solving Skills

Some tips for your application 🫡

Understand the Role: Before applying, make sure to thoroughly read the job description for the Transaction Monitoring, Sanctions, Fraud & Customer Due Diligence Manager position. Highlight key responsibilities and required skills that align with your experience.

Tailor Your CV: Customise your CV to reflect the specific skills and experiences relevant to financial crime, transaction monitoring, and fraud investigation. Use keywords from the job description to ensure your application stands out.

Craft a Compelling Cover Letter: Write a cover letter that not only introduces yourself but also explains why you are passionate about the role and how your background makes you a perfect fit. Mention your understanding of Quilter's values and how you embody them.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this role.

How to prepare for a job interview at Quilter

✨Understand Financial Crime Fundamentals

Make sure you have a solid grasp of financial crime concepts, especially transaction monitoring, sanctions, and fraud. Be prepared to discuss your experience in these areas and how it relates to the role.

✨Showcase Your Leadership Skills

As this role involves managing a team, highlight your leadership experience. Share examples of how you've successfully prioritised workloads, mentored team members, and ensured quality in their work.

✨Demonstrate Analytical Thinking

Prepare to discuss specific instances where you've used analytical skills to investigate suspicious activities or conduct root cause analysis. This will show your ability to think critically and solve problems effectively.

✨Emphasise Your Communication Skills

Strong verbal and written communication skills are essential for this role. Be ready to provide examples of how you've communicated complex information clearly and effectively, both within a team and to external stakeholders.

Transaction Monitoring, Sanctions, Fraud & Customer Due Diligence Manager | Southampton, UK
Quilter
Q
  • Transaction Monitoring, Sanctions, Fraud & Customer Due Diligence Manager | Southampton, UK

    Southampton
    Full-Time
    48000 - 72000 £ / year (est.)

    Application deadline: 2027-03-31

  • Q

    Quilter

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