Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead a team to support portfolio managers in executing trading strategies and improving operational processes.
- Company: Quilter plc is a top UK wealth manager, overseeing £111.6 billion in customer investments.
- Benefits: Enjoy 26 days holiday, private medical insurance, and a non-contributory pension scheme.
- Why this job: Join a dynamic team focused on innovation and making a real impact in the financial sector.
- Qualifications: Experience in asset or wealth management operations and proficiency in portfolio management software required.
- Other info: We value diversity and promote an inclusive culture where every colleague can thrive.
The predicted salary is between 43200 - 72000 £ per year.
Quilter plc is a leading provider of financial advice, investments and wealth management, committed to being the UK's best wealth manager for clients and their advisers. Quilter oversees £111.6 billion in customer investments (as at 31 March 2024). It has an adviser and customer offering spanning financial advice, investment platforms, multi-asset investment solutions, and discretionary fund management.
The business is comprised of two segments: Affluent and High Net Worth. Affluent encompasses the financial planning business, Quilter Financial Planning, the Quilter Investment Platform and Quilter Investors, the multi-asset investment solutions business. High Net Worth includes the discretionary fund management business, Quilter Cheviot, together with Quilter Cheviot Financial Planning.
At Quilter we never stand still. Our foundations are rooted in our extraordinary expertise, which is trusted by hundreds of thousands of customers, but we have great ambitions to stay one step ahead and make an even greater difference to the people and communities we serve. Our business is transforming, continually modernising, and becoming even more customer centric.
You will play a pivotal role within the Dealing & Implementation team, leading a team dedicated to supporting portfolio managers in the seamless execution of trading strategies and the implementation of model portfolio service rebalancing activities. In addition, you will drive the development of a portfolio management support model and work closely with key stakeholders and support teams across the investment division to ensure the efficient operation and continuous improvement of related processes.
- Manage the setup of new products and onboarding of new platforms, ensuring seamless integration and compliance.
- Develop procedures and tools to drive efficiency and improve operational processes.
- Maintain and manage platform relationships, including issue tracking and participation in due diligence meetings.
- Collaborate with internal teams to streamline workflows and enhance overall efficiency.
- Supervise and mentor junior team members, supporting their professional development.
- Conduct regular performance reviews and manage team workload to ensure timely delivery of tasks and projects.
The successful candidate:
- Previous experience within an asset or wealth management operations in a similar role.
- Proficiency in portfolio management software and platforms.
- Strong analytical and problem-solving skills.
- High attention to detail and accuracy, especially under time pressure.
- Excellent communication and interpersonal skills.
- Ability to work independently and collaboratively within a team.
- Experience in people management, providing guidance and support for their professional development.
We value diversity and strive to promote inclusivity in all aspects of our culture. We believe in equal opportunities for all, ensuring that no applicant encounters less favourable treatment based on anything but their skills, qualifications, experience, and potential. We celebrate the unique contributions of a diverse workforce and create a respectful, nurturing environment where every colleague can thrive.
Core Benefits:
- Holiday: 182 hours (26 days)
- Quilter Incentive Scheme: All employees are eligible to participate in incentive scheme, to incentivise business performance and their contribution.
- Pension Scheme: A non-contributory company pension scheme that can be boosted through personal contributions.
- Private Medical Insurance: Single cover as standard with options to increase cover to include your partner or children.
- Life Assurance: 4x your salary.
- Income Protection: 75% of salary, less state benefits, payable after 26 weeks of absence.
- Healthcare Cash Plan: Jersey employees only.
Support Manager - Quilter employer: Quilter
Contact Detail:
Quilter Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Support Manager - Quilter
✨Tip Number 1
Familiarise yourself with Quilter's services and values. Understanding their commitment to customer-centricity and innovation will help you align your approach during interviews and discussions.
✨Tip Number 2
Network with current or former employees of Quilter, especially those in similar roles. They can provide insights into the company culture and expectations, which can be invaluable during your application process.
✨Tip Number 3
Prepare to discuss your experience with portfolio management software and operational processes. Be ready to share specific examples of how you've improved efficiency in previous roles, as this is a key aspect of the Support Manager position.
✨Tip Number 4
Showcase your leadership skills by preparing examples of how you've mentored or developed team members in the past. Quilter values strong people management, so demonstrating your ability to support others will set you apart.
We think you need these skills to ace Support Manager - Quilter
Some tips for your application 🫡
Understand the Role: Before applying, make sure you thoroughly understand the responsibilities and requirements of the Support Manager position at Quilter. Tailor your application to highlight relevant experience in asset or wealth management operations.
Highlight Relevant Experience: In your CV and cover letter, emphasise your previous experience in portfolio management software and your ability to manage teams. Use specific examples that demonstrate your analytical skills and attention to detail.
Showcase Your Soft Skills: Quilter values excellent communication and interpersonal skills. Make sure to include instances where you've successfully engaged with stakeholders or mentored team members, showcasing your ability to work collaboratively.
Align with Company Values: Familiarise yourself with Quilter's core values such as integrity, curiosity, and teamwork. Reflect these values in your application by providing examples of how you've embodied them in your previous roles.
How to prepare for a job interview at Quilter
✨Understand Quilter's Values
Before your interview, take some time to familiarise yourself with Quilter's core values: integrity, curiosity, ambition, and teamwork. Be prepared to discuss how your personal values align with theirs and provide examples of how you've demonstrated these in your previous roles.
✨Showcase Your Analytical Skills
Given the emphasis on strong analytical and problem-solving skills for this role, be ready to discuss specific instances where you've successfully tackled complex issues. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Prepare for Team Management Questions
As a Support Manager, you'll be supervising and mentoring junior team members. Think about your leadership style and prepare to share examples of how you've supported the professional development of others, managed workloads, and conducted performance reviews.
✨Demonstrate Your Communication Skills
Effective communication is key in this role, especially when engaging with stakeholders. Practice articulating your thoughts clearly and concisely, and be ready to discuss how you've successfully collaborated with internal teams to enhance efficiency in past positions.
