About the Role
Lead Intelligence Analyst in the Resilience and Crisis Team (RCT). Level 3. Location: London. Department: Operational Resilience & Property. Contract: Permanent.
The Lead Intelligence Analyst sits within a team of two operational resilience specialists, a lead Analyst focused on Incident Response and one Analyst to support with Intelligence gathering, assessment and prioritisation. Responsible for the proactive collection, analysis, evaluation and dissemination of all‑source material within the 24/7 Resilience and Crisis Team. Ensures intelligence threat trends are accurate and reflected in the testing and exercising prioritisation schedule. Prepares briefings for intelligence threats across the Quilter business, including travel risk assessments and briefings for staff.
Key Responsibilities
- Produce high quality assessments and reports relating to tactical threats and provide insightful strategic analysis to inform Resilience and Crisis Team functions.
- Work within a 24/7 RCT to fully support the requirements of the business, including an On Call rota.
- Maintain and develop intelligence flows and analytical applications within the RCT.
- Participate in special projects as required by the RCT Manager.
- Work with existing staff to meet intelligence requirements and establish best practice.
- Lead subject‑matter expertise work streams as directed by the RCT Manager.
- Support facilitation of crisis management training, deliver specialist presentations and design crisis exercise scenarios.
- Utilise intelligence‑related tools and platforms to keep intelligence up to date.
- Forge relationships with Operational Resilience, Crisis Management and Cyber Threat SMEs across private and public sectors.
- Review updates to resilience and crisis‑management activities to determine necessary changes to supporting governance documentation.
- Take ownership of documentation reviews based on business and regulatory changes to keep frameworks, standards and procedures robust and compliant.
About You
- Outstanding interpersonal skills to create effective and enduring relationships with internal and external stakeholders.
- Exceptional research and analytical skills across all source streams.
- Excellent written and communication skills.
- Experience in providing written and verbal briefings on Intelligence Threats.
- Strong time management.
- An innovative thinker who can work independently in a fast‑paced environment.
- Highly skilled in interpreting and developing inferences from multiple intelligence products.
- An investigative mindset.
- Sound judgement when prioritising conflicting demands.
- Positive, self‑motivated and dedicated to task delivery.
- A proactive team player who shares knowledge and supports others.
Qualifications
Qualifications in a relevant field are preferred but not required. Relevant operational experience from Corporate, Military, Law Enforcement or Government agency is also valuable.
Inclusion & Diversity
We value diversity and strive to promote inclusivity in all aspects of our culture. We believe in equal opportunities for all, ensuring no applicant encounters less favourable treatment based on anything but their skills, qualifications, experience and potential.
Core Benefits
- Holiday: 182 hours (26 days)
- Quilter Incentive Scheme: All employees eligible and incentivised by business performance and contribution.
- Pension Scheme: Non‑contributory company pension, boosted by personal contributions.
- Private Medical Insurance: Standard single cover with options to extend to partner or children.
- Life Assurance: 4× salary.
- Income Protection: 75% of salary, less state benefits, payable after 26 weeks of absence.
- Healthcare Cash Plan: Jersey employees only.
