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- Tasks: Assist customers with pension and investment queries in a vibrant service centre.
- Company: Established industry leader with a focus on inclusivity and support.
- Benefits: Comprehensive training, career growth opportunities, and a supportive work culture.
- Why this job: Make a real difference in people's financial lives while developing your skills.
- Qualifications: Strong communication skills and a passion for customer service.
- Other info: Join a dynamic team that values your contributions and offers a rewarding experience.
The predicted salary is between 30000 - 48000 £ per year.
An established industry player is seeking client-focused individuals to join their dynamic Customer Service Centre. This role involves handling customer queries about pension and investment products, requiring resilience and empathy. Successful candidates will undergo comprehensive training and will be supported in achieving their career goals.
With a commitment to inclusivity and a vibrant work culture, this opportunity promises to be rewarding for those passionate about customer service. Join a team that values your contributions and offers a range of benefits to enhance your work experience.
Pension & Investments Customer Advisor in Southampton employer: Quilter
Contact Detail:
Quilter Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Pension & Investments Customer Advisor in Southampton
✨Tip Number 1
Research the company and its values before your interview. Knowing their commitment to inclusivity and customer service will help you tailor your responses and show that you're genuinely interested in being part of their vibrant culture.
✨Tip Number 2
Practice common interview questions related to customer service, especially those focusing on resilience and empathy. We want you to be ready to share examples from your past experiences that highlight these skills.
✨Tip Number 3
Don’t forget to prepare some thoughtful questions for your interviewer. This shows that you’re engaged and serious about the role, plus it gives you a chance to find out more about how they support career goals.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always looking for passionate individuals who are eager to contribute to our team.
We think you need these skills to ace Pension & Investments Customer Advisor in Southampton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and any relevant skills related to pensions and investments. We want to see how you can bring your unique flair to our team!
Craft a Compelling Cover Letter: Use your cover letter to showcase your passion for helping customers and your understanding of the pension and investment sector. Let us know why you’re excited about this role and how you can contribute to our vibrant culture.
Showcase Your Soft Skills: Since resilience and empathy are key in this role, don’t forget to mention specific examples where you've demonstrated these qualities. We love seeing how you connect with customers and handle challenges!
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and get back to you quicker. We can’t wait to hear from you!
How to prepare for a job interview at Quilter
✨Know Your Products
Familiarise yourself with common pension and investment products. Understanding the basics will help you answer questions confidently and show your genuine interest in the role.
✨Showcase Your Empathy
Prepare examples of how you've handled customer queries in the past, especially those requiring empathy and resilience. This will demonstrate your ability to connect with clients and handle sensitive situations.
✨Research the Company Culture
Dive into the company’s values and culture. Knowing about their commitment to inclusivity and support can help you align your answers with what they’re looking for in a candidate.
✨Ask Thoughtful Questions
Prepare a few insightful questions about the training process and career progression opportunities. This shows your enthusiasm for growth and helps you gauge if the company is the right fit for you.
