At a Glance
- Tasks: Investigate complaints and liaise with stakeholders in a fast-paced environment.
- Company: Join Quilter, a leading financial services provider with a commitment to excellence.
- Benefits: Enjoy hybrid working, competitive pay, and a supportive team culture.
- Other info: 6-month FTC with opportunities for professional growth and development.
- Why this job: Make a difference by resolving complaints and ensuring compliance in financial services.
- Qualifications: Strong communication skills and ability to manage multiple cases effectively.
The predicted salary is between 30000 - 40000 £ per year.
Quilter is seeking a level 3 Complaints professional in Southampton for a 6-month FTC (40 hours, Mon-Fri). The role offers hybrid working after training and focuses on timely investigation of complaints, stakeholder liaison, and compliance with regulatory standards.
The ideal candidate will have:
- Strong spoken and written communication skills
- The ability to manage multiple cases
- The ability to stay calm under pressure while providing clear, professional responses to advisers and clients
Hybrid Complaints Investigator (Financial Services) in Southampton employer: Quilter
Quilter is an exceptional employer located in the vibrant city of Southampton, offering a dynamic work culture that fosters collaboration and innovation. As a Wealth Sales Consultant, you will benefit from flexible working arrangements, comprehensive training, and opportunities for professional growth within the financial services sector. With a strong focus on employee well-being, including a robust pension scheme and medical insurance, Quilter is dedicated to supporting your career while ensuring a rewarding work-life balance.
