Head of Customer Experience & Insight in Southampton

Head of Customer Experience & Insight in Southampton

Southampton Full-Time 60000 - 80000 Β£ / year (est.) No working from home possible
Quilter

At a Glance

  • Tasks: Lead customer experience initiatives and translate insights into impactful strategies.
  • Company: Quilter plc, a forward-thinking organisation focused on customer-centric solutions.
  • Benefits: Competitive salary, inclusive culture, and opportunities for professional growth.
  • Other info: Join a dynamic team dedicated to understanding and enhancing customer journeys.
  • Why this job: Shape the future of customer experience and drive meaningful change.
  • Qualifications: Proven leadership in customer experience and strong analytical skills.

The predicted salary is between 60000 - 80000 Β£ per year.

Quilter plc is seeking an accomplished enterprise leader to define how the organisation understands customer needs and translates insight into better experiences and smarter decisions. Leading a new function spanning customer experience, research, analytics, digital engagement, and inclusion, you will deliver a single view of customer needs, champion evidence-based decisions, and drive customer-focused change across the business.

Head of Customer Experience & Insight in Southampton employer: Quilter

Quilter is an exceptional employer located in the vibrant city of Southampton, offering a dynamic work culture that fosters collaboration and innovation. As a Wealth Sales Consultant, you will benefit from flexible working arrangements, comprehensive training, and opportunities for professional growth within the financial services sector. With a strong focus on employee well-being, including a robust pension scheme and medical insurance, Quilter is dedicated to supporting your career while ensuring a rewarding work-life balance.

Quilter

Contact Details:

Quilter Recruitment Team

We think you need these skills to ace Head of Customer Experience & Insight in Southampton

Customer Experience Management
Research Skills
Data Analytics
Digital Engagement
Insight Generation
Evidence-Based Decision Making
Change Management