At a Glance
- Tasks: Lead customer experience initiatives and translate insights into impactful strategies.
- Company: Quilter plc, a forward-thinking organisation focused on customer-centric solutions.
- Benefits: Competitive salary, inclusive culture, and opportunities for professional growth.
- Other info: Join a dynamic team dedicated to understanding and enhancing customer journeys.
- Why this job: Shape the future of customer experience and drive meaningful change.
- Qualifications: Proven leadership in customer experience and strong analytical skills.
The predicted salary is between 60000 - 80000 Β£ per year.
Quilter plc is seeking an accomplished enterprise leader to define how the organisation understands customer needs and translates insight into better experiences and smarter decisions. Leading a new function spanning customer experience, research, analytics, digital engagement, and inclusion, you will deliver a single view of customer needs, champion evidence-based decisions, and drive customer-focused change across the business.
Head of Customer Experience & Insight in Southampton employer: Quilter
Quilter is an exceptional employer located in the vibrant city of Southampton, offering a dynamic work culture that fosters collaboration and innovation. As a Wealth Sales Consultant, you will benefit from flexible working arrangements, comprehensive training, and opportunities for professional growth within the financial services sector. With a strong focus on employee well-being, including a robust pension scheme and medical insurance, Quilter is dedicated to supporting your career while ensuring a rewarding work-life balance.