Early Careers Programme - COO Technology Intern in Southampton

Fixed Term Contract Duration - 29 Months

About the Business

Quilter plc is a leading wealth management business, helping to enable brighter financial futures for every generation. Quilter oversees £134.8 billion in customer investments (as of September 2025). It has an adviser and customer offering spanning financial advice, investment platforms, multi-asset investment solutions, and discretionary fund management. The business is comprised of two segments: Affluent and High Net Worth.

Affluent encompasses the financial planning business, Quilter Financial Planning, the Quilter Investment Platform and Quilter Investors, the multi-asset investment solutions business. High Net Worth includes the discretionary fund management business, Quilter Cheviot, together with Quilter Cheviot Financial Planning – offering a highly personalised service to private clients, charities, trustees, and professional partners. Quilter Cheviot has presence throughout the UK, Ireland and Channel Islands.

At Quilter we never stand still. Our foundations are rooted in our extraordinary expertise, which is trusted by hundreds of thousands of customers, but we have great ambitions to stay one step ahead and make an even greater difference to the people and communities we serve, including our colleagues. Our business is transforming, continually modernising, and becoming even more customer centric. So, if you want to be bold in the pursuit of your ambitions, bring new ideas, and challenge and evolve what we do, it’s the perfect time to join us!

A message from Sarah Houlston, Chief Operating Officer

Our 2026 Early Careers programme is key to building the future of Quilter. By attracting bright, ambitious talent, we strengthen our ability to innovate and stay future-fit for the evolving needs of our customers. Last year’s cohort proved the impact fresh perspectives can have, and we’re excited to continue investing in the next generation.

About the Role

• Level: 1
• Department: COO
• Location: Southampton, United Kingdom
• Contract Type: Fixed Term Contract - Internship
• Contract Length: 24 months

At Quilter, we put our customers at the heart of everything we do. Our two-year Early Careers Programme within the COO division is designed to give you a clear understanding of how Technology, Data & AI, and Change work together to support the full customer service journey. From enhancing digital capabilities and strengthening data driven decision making, to delivering change that improves the customer experience, each rotation exposes you to the areas that underpin Quilter’s operational success.

Throughout the programme, you’ll build practical experience across these three core areas, helping you understand how digital systems, analytics, and organisational change shape how we serve and safeguard our customers, optimise our processes, and evolve as a business.

What you’ll experience

• Technology: Gain hands-on experience with the technology systems and platforms that power our business. You’ll explore digital transformation projects and develop awareness of key areas such as information security and cybercrime prevention.
• Data & AI: Learn how data drives decision making at Quilter. You’ll analyse complex data sets, generate actionable insights, and apply AI enabled tools to support innovation, enhance processes, and influence strategic outcomes.
• Change: Build core skills in delivering effective change. You’ll learn how to plan and support change initiatives, apply business analytics to measure impact, and work with stakeholders to ensure successful adoption across the organisation.

How the Programme Comes Together

As you move through each rotation, you’ll develop a connected understanding of how Technology, Data & AI, and Change shape the customer experience and support Quilter’s operational excellence. You’ll see how digital platforms enable service delivery, how data informs strategic decisions, and how structured change turns ideas into real improvements for customers. By the end of the programme, you’ll have a holistic view of how these functions work in harmony to drive innovation and strengthen Quilter’s long term success.

The role is based in our Southampton office, and there will be some opportunity to work from home. This role is offering a salary of £24,500. Upon successful completion of the programme, you may be offered a position within one of the customer interaction teams.

Consumer Duty

Whilst this isn’t a directly customer facing role, the duties you will perform will contribute to the overall positive outcomes for our customers.

About You

Our programme is open to candidates regardless of whether they hold a degree. Please note, however, that we have two programme in-takes each year: one in April and one in September. To be eligible, you must have completed all studies prior to the start date of your chosen in-take, either April or September 2026. As part of the programme, we will support you in obtaining a qualification in this area of our business.

In addition, we also ask that:

• You are passionate about delivering exceptional service to our customers and are curious to ensure the best possible outcomes are delivered.
• You possess a strong interest in data collection, interpretation, and presentation.
• You are enthusiastic about analytics and committed to enhancing this skillset.
• You are keen to learn more about AI, prompt engineering, predictive analytics and how this can be used in Customer Services.
• A keen attention to detail, and a curious mind.
• You will be able to demonstrate that you’re continuously able to develop and adapt in a fast-paced and constantly changing environment and are receptive to all feedback.
• You are a team player, with the ability to work effectively with colleagues across different departments.
• You have clear and concise communication skills to liaise effectively with various stakeholders.
• You are proactive, with a can-do attitude and eager to take on new challenges.
• You have a strong work ethic and want to grow your career.
• You are proficient in Microsoft Office and Power BI (Excel, Word, PowerPoint, Outlook etc.)

We are unable to provide sponsorship for this programme and can only consider candidates who have right to work in the UK.

Inclusion & Diversity

We value diversity and strive to promote inclusivity in all aspects of our culture. We believe in equal opportunities for all, ensuring that no applicant encounters less favourable treatment based on anything but their skills, qualifications, experience, and potential. We celebrate the unique contributions of a diverse workforce and create a respectful, nurturing environment where every colleague can thrive.

Values

• Do the right thing: We act with integrity and are proudly committed to going above and beyond in service of our clients and the support we provide our communities.
• Always curious: We continuously seek new ideas and knowledge so we’re one step ahead of our clients’ needs. We look for inspiration everywhere and encourage experimentation, recognising that this is how we create brilliant solutions for brighter futures.
• Embrace challenge: We aim high to transform our potential into meaningful outcomes. With ambition as our driving force and a steadfast commitment to growth, we succeed for the good of every generation.
• Stronger together: Combining our diverse talents, we accomplish more collectively than we ever could do alone. We speak openly, actively listen, and support each other, and constructively challenge and embrace new ideas. We seek empowerment and demonstrate ownership and trust, with the confidence to make impactful decisions.

Core Benefits

• Holiday: 182 hours (26 days)
• Quilter Incentive Scheme: All employees are eligible to participate in incentive scheme, to incentivise business performance and their contribution.
• Pension Scheme: A non-contributory company pension scheme that can be boosted through personal contributions.
• Healthcare Cash Plan: Jersey employees only.
• Benefit Allowance: A cash benefit allowance is payable in lieu of some of our core benefits. In addition to our core benefits, we offer a range of flexible benefits to UK employees that you can choose from and pay for conveniently via a salary deduction.