Quilter is seeking a Customer Experience Analyst to turn customer and adviser evidence into clear insights, recommendations and action. You will combine qualitative and quantitative information from surveys, complaints and reviews to explain what customers experience, why it happens and where Quilter should focus.
You will shape Voice of Customer approaches, align data needs, and translate findings into dashboards, reports and governance updates for senior ownership.
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Customer Experience & Insights Analyst in Southampton employer: Quilter
Quilter plc is an exceptional employer, offering a dynamic work environment in London where innovation and collaboration thrive. With a strong commitment to employee growth, you will have the opportunity to engage with diverse teams and contribute to strategic initiatives within the asset management division. Our inclusive culture, comprehensive benefits package, and focus on integrity and curiosity make Quilter a rewarding place to build your career.
