Settlement Operations Administrator

About the Business

Quilter Cheviot has been the wealth manager of choice for individuals and families for over 250 years, and today is one of the UK’s largest wealth management firms offering expert discretionary investment management and financial advice through our sister company, Quilter Cheviot Financial Planning. We offer a highly personalised service to private clients, charities, trustees, and professional partners. Quilter Cheviot has presence throughout the UK, Ireland, Dubai and Channel Islands.

We are part of Quilter plc, a leading provider of advice, investment platforms, multi-asset investment solutions and discretionary fund management which is listed on the London and Johannesburg stock exchanges and manages over £119.4 billion of client investments (as at December 2024). If you want to play a part in shaping the future of our business, bringing new ideas and challenge then now is a great time to join us.

About the Role

Level: 1

Department: Operations - Settlements

Location: London

Contract: Permanent

Operations is a critical function that supports our Investment Management teams by processing client transactions and safeguarding client assets. This role is part of the Global Settlements team and reports to the Settlements Manager. It offers the opportunity to engage in the entire trade lifecycle, from order inception to the final settlement of stock and cash across various asset classes and markets. You will join a team of eleven professionals, with a primary focus on the settlement of UK Equities, International Equities, Unit Trusts, and Foreign Exchange.

The ideal candidate will be responsible for ensuring the smooth operation of various financial processes, including settlement issues, transaction reporting, and compliance with regulatory standards. This role requires a detail-oriented individual with strong analytical skills and the ability to liaise effectively with different departments and market participants.

Responsibilities:

• Monitor CREST checking/failed reports, identify, investigate, and resolve settlement issues, and liaise with relevant market makers as necessary.
• Administer and verify redemptions and subscriptions of directly held Unit Trusts, Cofunds net settlement and Fund Settle orders.
• Conduct Transaction Reporting (MIFID II) duties, including re-reporting exercises and investigation of rejections.
• Perform general trade amendments and monitoring of the group mailbox.
• Analyse, resolve, and implement solutions for errors, and liaise with the relevant departments.
• Coordinate and process placings and hedge fund orders, including managing upfront payments.
• Investigate and resolve reconciliation breaks, including monitoring of the E-Log.
• Adhere to CASS rules to support compliance and audit processes.

About You

We are seeking a dedicated team player who demonstrates perseverance in achieving optimal outcomes and leverages their expertise to fulfil commitments. The ideal candidate is a forward thinker who challenges conventional wisdom and maintains a sense of curiosity. We value individuals who communicate openly and transparently, listen attentively, incorporate diverse perspectives, and adapt through collaborative learning with colleagues.

To excel in this role:

• Demonstrate proficiency in trade cycle management, coupled with exceptional problem-solving and analytical skills, including using the Microsoft Office software suite.
• Familiarity with systems including Figaro, NEXEN, NEOLINK, CENTRIC, CITI Velocity, OLIS, AEGON, NT Passport, UnaVista.
• Ability to work accurately under time pressure in a high-volume environment with tight daily deadlines, demonstrating strong time management and organisational skills.
• Capability to formulate detailed written responses to emails from investment managers and market participants.

Inclusion & Diversity

We value diversity and strive to promote inclusivity in all aspects of our culture. We believe in equal opportunities for all, ensuring that no applicant encounters less favourable treatment based on anything but their skills, qualifications, experience, and potential. We celebrate the unique contributions of a diverse workforce and create a respectful, nurturing environment where every colleague can thrive.

Values

• Do the right thing: We act with integrity and are proudly committed to going above and beyond in service of our clients and the support we provide our communities.
• Always curious: We continuously seek new ideas and knowledge so we’re one step ahead of our clients’ needs. We look for inspiration everywhere and encourage experimentation, recognising that this is how we create brilliant solutions for brighter futures.
• Embrace challenge: We aim high to transform our potential into meaningful outcomes. With ambition as our driving force and a steadfast commitment to growth, we succeed for the good of every generation.
• Stronger together: Combining our diverse talents, we accomplish more collectively than we ever could do alone. We speak openly, actively listen, and support each other, and constructively challenge and embrace new ideas. We seek empowerment and demonstrate ownership and trust, with the confidence to make impactful decisions.

Core Benefits

• Holiday: 182 hours (26 days)
• Quilter Incentive Scheme: All employees are eligible to participate in incentive scheme, to incentivise business performance and their contribution.
• Pension Scheme: A non-contributory company pension scheme that can be boosted through personal contributions.
• Private Medical Insurance: Single cover as standard with options to increase cover to include your partner or children.
• Life Assurance: 4x your salary.
• Income Protection: 75% of salary, less state benefits, payable after 26 weeks of absence.
• Healthcare Cash Plan: Jersey employees only.

In addition to our core benefits, we offer a range of flexible benefits to UK employees that you can choose from and pay for conveniently via a salary deduction.