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- Tasks: Join us as an Operational Resilience Analyst, ensuring our business stays strong and ready for anything.
- Company: Quilter is a top UK wealth manager, dedicated to transforming financial advice and investment solutions.
- Benefits: Enjoy 26 days holiday, a pension scheme, private medical insurance, and flexible benefits tailored for you.
- Other info: This role offers a chance to work in vibrant Southampton or London, in a supportive and inclusive environment.
- Why this job: Be part of a dynamic team that values innovation, collaboration, and making a real impact in the community.
- Qualifications: We seek candidates with a solid understanding of operational resilience and strong analytical skills.
The predicted salary is between 43200 - 72000 £ per year.
Job Description
About the Business
Quilter plc is a leading provider of financial advice, investments and wealth management, committed to being the UK's best wealth manager for clients and their advisers. Quilter oversees £116.2 billion in customer investments (as 30 September 2024). It has an adviser and customer offering spanning financial advice, investment platforms, multi-asset investment solutions, and discretionary fund management. The business is comprised of two segments: Affluent and High Net Worth.
Affluent encompasses the financial planning business, Quilter Financial Planning, the Quilter Investment Platform and Quilter Investors, the multi-asset investment solutions business.
High Net Worth includes the discretionary fund management business, Quilter Cheviot, together with Quilter Cheviot Financial Planning.
At Quilter we never stand still. Our foundations are rooted in our extraordinary expertise, which is trusted by hundreds of thousands of customers, but we have great ambitions to stay one step ahead and make an even greater difference to the people and communities we serve.
Our business is transforming, continually modernising, and becoming even more customer centric. So, if you want to be bold in the pursuit of your ambitions, bring new ideas, and challenge and evolve what we do, it's the perfect time to join us!
About the Role
Level: Level 4
Department: Security & Property Services
Location: Southampton or London
Contract type: Permanent, Full Time
Non-Regulated
You will be responsible for representing the Quilter operational resilience function, collaborating across the company to assess and quantify operational resilience risk and embed remediation measures to ensure that ongoing business as usual is resilient and accountable. This includes working with the Quilter Crisis Management Centre (CMC) to assess the impact of disruptive events and formulate a plausible schedule of testing and remediation.
Responsibilities include:
- Advising on the adoption of the Quilter operational resilience framework and methodologies across the business
- Conduct analyses that quantify the resilience of individual business processes, technology and third parties.
- Provide recommendations and approaches toward improving operational resilience, both tactically and strategically.
- Assist the Group Head of Operational Resilience in the development of compliance, reporting and support to corporate governance forums.
- Work with the CMC to design and deliver severe but plausible exercise scenarios that test resilience.
- Work with other teams to ensure that operational resilience and business continuity is reviewed, tested, and maintained as business as usual.
- Produce detailed and accurate written reports for the benefit of incident review, reporting to regulators and implementing corporate learning and best practice.
- Excellent knowledge of Microsoft IT systems such as Teams, Excel and Word.
About You
Key skills and experience
- Demonstrable understanding of operational or business resilience concepts, as distinct from business continuity, in financial services or other complex regulated industries.
- Experience with analysing large data sets, and with working with the associated technologies to do so.
- Experience of working and delivering in a complex, federated organisation
- Act with integrity, due skill, care, and diligence.
- Good collaboration skills as the role requires collaboration with peers across the organisation.
- Outstanding inter-personal skills to create effective and enduring relationships with internal and external stakeholders for the benefit of the Quilter.
- Ability to negotiate and influence colleagues and stakeholders across levels of seniority.
- Excellent verbal and written communication skills.
- Able to demonstrate innovative thinking and sound problem-solving skills.
- Able to work independently or a part of a wider team within a fast-paced environment.
- High levels of self-motivation and dedication to task delivery.
#LI-KH1 #Quilter
Inclusion & Diversity
We value diversity and strive to promote inclusivity in all aspects of our culture. We believe in equal opportunities for all, ensuring that no applicant encounters less favourable treatment based on anything but their skills, qualifications, experience, and potential. We celebrate the unique contributions of a diverse workforce and create a respectful, nurturing environment where every colleague can thrive.
Values
Do the right thing: We act with integrity and are proudly committed to going above and beyond in service of our clients and the support we provide our communities.
Always curious: We continuously seek new ideas and knowledge so we're one step ahead of our clients' needs. We look for inspiration everywhere and encourage experimentation, recognising that this is how we create brilliant solutions for brighter futures.
Embrace challenge: We aim high to transform our potential into meaningful outcomes. With ambition as our driving force and a steadfast commitment to growth, we succeed for the good of every generation.
Stronger together: Combining our diverse talents, we accomplish more collectively than we ever could do alone. We speak openly, actively listen, and support each other, and constructively challenge and embrace new ideas. We seek empowerment and demonstrate ownership and trust, with the confidence to make impactful decisions.
Core Benefits
Holiday: 182 hours (26 days)
Quilter Incentive Scheme: All employees are eligible to participate in incentive scheme, to incentivise business performance and their contribution.
Pension Scheme: A non-contributory company pension scheme that can be boosted through personal contributions.
Private Medical Insurance: Single cover as standard with options to increase cover to include your partner or children.
Life Assurance: 4x your salary.
Income Protection: 75% of salary, less state benefits, payable after 26 weeks of absence.
Healthcare Cash Plan: Jersey employees only
In addition to our core benefits, we offer a range of flexible benefits to UK employees that you can choose from and pay for conveniently via a salary deduction.
Operational Resilience Analyst - Quilter employer: Quilter
Contact Detail:
Quilter Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operational Resilience Analyst - Quilter
✨Tip Number 1
Familiarise yourself with Quilter's operational resilience framework and methodologies. Understanding their specific approach will not only help you in interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with current or former employees of Quilter, especially those in similar roles. They can provide valuable insights into the company culture and expectations, which can be a game-changer during your application process.
✨Tip Number 3
Stay updated on the latest trends and challenges in operational resilience within the financial services sector. Being knowledgeable about current events can help you engage in meaningful discussions during interviews.
✨Tip Number 4
Prepare to showcase your analytical skills by thinking of examples where you've successfully analysed large data sets or improved processes. This will highlight your relevant experience and problem-solving abilities to the hiring team.
We think you need these skills to ace Operational Resilience Analyst - Quilter
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Operational Resilience Analyst position at Quilter. Tailor your application to highlight how your skills and experiences align with their needs.
Highlight Relevant Experience: In your CV and cover letter, emphasise your experience in operational resilience or business continuity, particularly within financial services. Use specific examples to demonstrate your understanding of these concepts and how you've applied them in previous roles.
Showcase Analytical Skills: Since the role involves analysing large data sets, be sure to mention any relevant analytical skills or tools you are proficient in. Provide examples of how you've successfully used data analysis to inform decision-making or improve processes.
Craft a Compelling Cover Letter: Your cover letter should not only express your interest in the role but also reflect your understanding of Quilter's values and culture. Discuss how your personal values align with theirs, particularly around integrity, curiosity, and collaboration.
How to prepare for a job interview at Quilter
✨Understand Operational Resilience
Make sure you have a solid grasp of operational resilience concepts, especially in the context of financial services. Be prepared to discuss how these concepts differ from business continuity and provide examples from your experience.
✨Showcase Analytical Skills
Since the role involves analysing large data sets, be ready to demonstrate your analytical skills. Bring examples of past projects where you've successfully worked with data and the technologies you used to achieve results.
✨Emphasise Collaboration
Highlight your collaboration skills during the interview. Quilter values teamwork, so share experiences where you've effectively worked with others across different departments or levels of seniority to achieve a common goal.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that test your problem-solving abilities. Think about potential disruptive events and how you would assess their impact on operational resilience. Prepare to discuss your thought process and the steps you would take.