At a Glance
- Tasks: Assess operational resilience risks and ensure business continuity across the company.
- Company: Quilter plc is a top UK wealth manager, overseeing £116.2 billion in customer investments.
- Benefits: Enjoy 26 days holiday, private medical insurance, and a non-contributory pension scheme.
- Why this job: Join a modern, innovative team making a real impact in financial services.
- Qualifications: Understanding of operational resilience in financial services and strong analytical skills required.
- Other info: Work in a collaborative environment that values diversity and inclusivity.
The predicted salary is between 36000 - 60000 £ per year.
Quilter plc is a leading provider of financial advice, investments, and wealth management, committed to being the UK’s best wealth manager for clients and their advisers. Quilter oversees £116.2 billion in customer investments (as of 30 September 2024). It offers a range of services including financial advice, investment platforms, multi-asset investment solutions, and discretionary fund management. The business is divided into two segments: Affluent and High Net Worth.
At Quilter, we are committed to innovation and excellence, aiming to stay ahead and make a significant impact on the communities we serve. Our business is evolving to become more modern and customer-centric. If you are ambitious, innovative, and eager to challenge the status quo, this is the perfect time to join us!
Level: Level 4
Department: Security & Property Services
Location: Southampton or London
Contract type: Permanent, Full Time
You will represent the Quilter operational resilience function, working across the company to assess operational resilience risks and implement measures to ensure business continuity. This includes collaborating with the Quilter Crisis Management Centre (CMC) to evaluate the impact of disruptive events and develop testing and remediation plans.
Responsibilities include:
- Advising on the adoption of the operational resilience framework and methodologies across the business.
- Conducting analyses to quantify the resilience of processes, technology, and third parties.
- Providing recommendations for improving operational resilience strategically and tactically.
- Supporting compliance, reporting, and governance activities related to operational resilience.
- Designing and delivering resilience testing scenarios with the CMC.
- Ensuring operational resilience and business continuity are regularly reviewed and maintained.
- Producing detailed reports for incident review, regulator reporting, and corporate learning.
Proficiency in Microsoft IT systems such as Teams, Excel, and Word.
Key skills and experience:
- Understanding of operational or business resilience concepts within financial services or regulated industries.
- Experience analyzing large data sets and working with relevant technologies.
- Experience working in complex, federated organizations.
- Integrity, diligence, and professionalism.
- Strong collaboration and interpersonal skills for effective stakeholder engagement.
- Negotiation and influencing skills across seniority levels.
- Excellent communication skills, both verbal and written.
- Innovative thinking and problem-solving abilities.
- Ability to work independently and in teams within a fast-paced environment.
- High motivation and dedication to task delivery.
Inclusion & Diversity: We value diversity and promote inclusivity, ensuring equal opportunities based on skills, qualifications, and potential. We celebrate diversity and foster a respectful environment where everyone can thrive.
Values:
- Do the right thing: Acting with integrity and going above and beyond for clients and communities.
- Always curious: Seeking new ideas and knowledge to anticipate client needs.
- Embrace challenge: Aiming high and transforming potential into outcomes.
- Stronger together: Collaborating and supporting each other, embracing diversity, and making impactful decisions.
Core Benefits:
- Holiday: 182 hours (26 days)
- Quilter Incentive Scheme: Incentivizing business performance and contributions.
- Pension Scheme: Non-contributory scheme with optional personal contributions.
- Private Medical Insurance: Single cover with options for family coverage.
- Life Assurance: 4x your salary.
- Income Protection: 75% of salary after 26 weeks of absence.
- Healthcare Cash Plan: Jersey employees only.
- Flexible Benefits: Additional benefits available via salary deduction.
Operational Resilience Analyst employer: Quilter
Contact Detail:
Quilter Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operational Resilience Analyst
✨Tip Number 1
Familiarise yourself with Quilter's operational resilience framework and methodologies. Understanding their specific approach will not only help you in interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with current or former employees of Quilter, especially those in the Security & Property Services department. They can provide valuable insights into the company culture and expectations for the Operational Resilience Analyst role.
✨Tip Number 3
Prepare to discuss your experience with data analysis and how it relates to operational resilience. Be ready to share specific examples of how you've used data to improve processes or mitigate risks in previous roles.
✨Tip Number 4
Showcase your collaboration and communication skills during any interactions with the recruitment team. Since the role involves working across various departments, demonstrating your ability to engage effectively with stakeholders is crucial.
We think you need these skills to ace Operational Resilience Analyst
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Operational Resilience Analyst position at Quilter. Tailor your application to highlight relevant experience in operational resilience and financial services.
Highlight Relevant Skills: In your CV and cover letter, emphasise your understanding of operational resilience concepts, experience with data analysis, and proficiency in Microsoft IT systems. Use specific examples to demonstrate your skills in stakeholder engagement and problem-solving.
Craft a Compelling Cover Letter: Write a cover letter that not only outlines your qualifications but also reflects your enthusiasm for the role and the company. Mention how your values align with Quilter's commitment to integrity, curiosity, and collaboration.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application demonstrates professionalism and attention to detail, which are crucial for the role.
How to prepare for a job interview at Quilter
✨Understand Operational Resilience Concepts
Make sure you have a solid grasp of operational resilience concepts, especially within the financial services sector. Be prepared to discuss how these concepts apply to Quilter's business model and how you can contribute to enhancing their operational resilience.
✨Showcase Analytical Skills
Since the role involves analysing large data sets, be ready to demonstrate your analytical skills. Bring examples of past experiences where you've successfully analysed data to inform decision-making or improve processes.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities and innovative thinking. Think about potential disruptive events and how you would approach developing testing and remediation plans in collaboration with the Crisis Management Centre.
✨Highlight Collaboration and Communication Skills
Quilter values strong collaboration and interpersonal skills. Prepare to discuss how you've effectively engaged with stakeholders at various levels in previous roles, and be ready to provide examples of successful teamwork and communication.