Training & Development Quality Consultant - Quilter in London

Training & Development Quality Consultant - Quilter in London

London Full-Time 30000 - 40000 € / year (est.) No home office possible
Quilter

At a Glance

  • Tasks: Deliver engaging training to financial advisers and support their professional development.
  • Company: Join Quilter, a leading wealth management business with a focus on innovation.
  • Benefits: Enjoy competitive salary, flexible working, and a supportive company culture.
  • Other info: Fully remote role with opportunities for personal and professional growth.
  • Why this job: Make a real impact by shaping the skills of future financial advisers.
  • Qualifications: Level 4 qualification in Financial Advice and experience in training delivery.

The predicted salary is between 30000 - 40000 € per year.

Fixed Term Contract Duration - 12 Months

About the Business

Quilter plc is a leading wealth management business, helping to enable brighter financial futures for every generation. Quilter oversees £141.2 billion in customer investments (as of December 2025). It has an adviser and customer offering spanning financial advice, investment platforms, multi-asset investment solutions, and discretionary fund management. The business is comprised of two segments: Affluent and High Net Worth.

Affluent encompasses the financial planning business, Quilter Financial Planning, the Quilter Investment Platform and Quilter Investors, the multi-asset investment solutions business. High Net Worth includes the discretionary fund management business, Quilter Cheviot, together with Quilter Cheviot Financial Planning - offering a highly personalised service to private clients, charities, trustees, and professional partners. Quilter Cheviot has presence throughout the UK, Ireland and Channel Islands.

At Quilter we never stand still. Our foundations are rooted in our extraordinary expertise, which is trusted by hundreds of thousands of customers, but we have great ambitions to stay one step ahead and make an even greater difference to the people and communities we serve, including our colleagues. Our business is transforming, continually modernising, and becoming even more customer centric. So, if you want to be bold in the pursuit of your ambitions, bring new ideas, and challenge and evolve what we do, it's the perfect time to join us!

About the Role

  • Level: 4
  • Location: Fully Remote
  • Department: Training & Development
  • Contract: Fixed Term Contract/ Secondment Contract Duration: 12 months

The primary purpose of the T&D Consultant is to deliver induction (advice process), business submission, licencing and soft skills training to financial advisers within the QFP Network. You will also support the design and delivery of training interactions to support the development and knowledge of financial advisers.

Key Responsibilities and scope of role:

  • Support the onboarding of new advisers joining QFP through the delivery of induction and licencing training.
  • Deliver business submission webinars to advisers and the staff from AR firms to develop and improve the quality of case submissions to QFP.
  • Design training interactions to improve adviser or AR firm knowledge or skills.
  • Develop case studies and adviser knowledge tests.
  • Assess the competence of advisers in role-plays and provide developmental feedback.
  • Develop effective relationships within Quilter, AR Firms and Advisers.
  • Carry out and document a minimum of 35 hours relevant CPD per year.

Consumer Duty

Whilst this isn’t a directly customer facing role, the duties you will perform will contribute to the overall positive outcomes for our customers by ensuring that advisers follow the QFP advice process which is designed to meet the requirements of Consumer Duty.

About You

Key Behavioural Skills:

  • Training delivery and design skills
  • Planning and organisation skills
  • Adaptability and self-management
  • Stakeholder management and influencing skills

Qualifications required:

  • Level 4 qualification in Financial Advice (required)
  • Level 3 qualification in Mortgage Advice (desirable)

Knowledge, Skills & Experience:

  • Training Delivery & Design: Experience of designing and delivering training programs, within the financial services sector to agree timescales.
  • Coaching: Experience of developing financial advisers or financial services teams (e.g. - compliance or case checking).
  • Knowledge: In-depth understanding of financial services, including regulatory requirements and industry standards.
  • Communication: Excellent verbal and written communication skills, with the ability to present complex information clearly.
  • Advice Process - A good understanding of the advice process, compliance and the soft skills required by a Financial Advisor.
  • Technology Proficiency: A good understanding of both Word, Excel, PowerPoint and experience of using training design tools and methodologies.
  • Adviser Point of Sale Systems: A knowledge of POS/CRM systems used by Advisers to support their advice.
  • Adaptability: Ability to adjust training methods to suit different learning styles and environments.
  • Attention to Detail: Meticulous in ensuring training materials are accurate.
  • Interpersonal Skills: Strong ability to build relationships and work collaboratively with various stakeholders.

Inclusion & Diversity

We value diversity and strive to promote inclusivity in all aspects of our culture. We believe in equal opportunities for all, ensuring that no applicant encounters less favourable treatment based on anything but their skills, qualifications, experience, and potential. We celebrate the unique contributions of a diverse workforce and create a respectful, nurturing environment where every colleague can thrive.

Values

  • Do the right thing: We act with integrity and are proudly committed to going above and beyond in service of our clients and the support we provide our communities.
  • Always curious: We continuously seek new ideas and knowledge so we're one step ahead of our clients' needs. We look for inspiration everywhere and encourage experimentation, recognising that this is how we create brilliant solutions for brighter futures.
  • Embrace challenge: We aim high to transform our potential into meaningful outcomes. With ambition as our driving force and a steadfast commitment to growth, we succeed for the good of every generation.
  • Stronger together: Combining our diverse talents, we accomplish more collectively than we ever could do alone. We speak openly, actively listen, and support each other, and constructively challenge and embrace new ideas. We seek empowerment and demonstrate ownership and trust, with the confidence to make impactful decisions.

Core Benefits

  • Holiday: 182 hours (26 days)
  • Quilter Incentive Scheme: All employees are eligible to participate in incentive scheme, to incentivise business performance and their contribution.
  • Pension Scheme: A non-contributory company pension scheme that can be boosted through personal contributions.
  • Healthcare Cash Plan: Jersey employees only.
  • Benefit Allowance: A cash benefit allowance is payable in lieu of some of our core benefits. In addition to our core benefits, we offer a range of flexible benefits to UK employees that you can choose from and pay for conveniently via a salary deduction.

Training & Development Quality Consultant - Quilter in London employer: Quilter

Quilter plc is an exceptional employer, offering a fully remote role that allows for flexibility and work-life balance while contributing to the financial futures of clients. With a strong commitment to employee growth, Quilter provides comprehensive training and development opportunities, alongside a supportive and inclusive work culture that values diversity and collaboration. Employees enjoy competitive benefits, including a generous holiday allowance and participation in the Quilter Incentive Scheme, making it an ideal place for those seeking meaningful and rewarding employment.

Quilter

Contact Detail:

Quilter Recruiting Team

StudySmarter Expert Advice🤫

We think this is how you could land Training & Development Quality Consultant - Quilter in London

Tip Number 1

Network like a pro! Reach out to current or former employees at Quilter on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.

Tip Number 2

Prepare for the interview by knowing your stuff! Research Quilter’s values and recent news. Show us that you’re not just another candidate but someone who genuinely cares about making a difference in financial services.

Tip Number 3

Practice makes perfect! Do mock interviews with friends or family. Focus on articulating your experience in training delivery and how it aligns with Quilter’s mission to support advisers.

Tip Number 4

Don’t forget to follow up! After your interview, shoot a thank-you email to express your appreciation. It shows us that you’re enthusiastic and professional, which is always a plus!

We think you need these skills to ace Training & Development Quality Consultant - Quilter in London

Training Delivery
Training Design
Planning and Organisation
Stakeholder Management
Coaching
Communication Skills
Knowledge of Financial Services

Some tips for your application 🫡

Tailor Your Application:Make sure to customise your CV and cover letter for the Training & Development Quality Consultant role. Highlight your relevant experience in training delivery and design, especially within the financial services sector, to show us you’re the right fit.

Showcase Your Skills:Don’t just list your qualifications; demonstrate how your skills align with our key behavioural skills. Use specific examples from your past experiences to illustrate your adaptability, planning, and stakeholder management abilities.

Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate well-structured content that communicates your ideas effectively, so make sure your written communication skills shine through!

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status.

How to prepare for a job interview at Quilter

Know Your Stuff

Make sure you have a solid understanding of the financial services sector, especially the advice process and compliance. Brush up on Quilter's offerings and values so you can speak confidently about how your skills align with their mission.

Showcase Your Training Skills

Prepare to discuss your experience in designing and delivering training programmes. Have specific examples ready that demonstrate your ability to adapt training methods to different learning styles, as this is crucial for the role.

Build Relationships

Quilter values strong interpersonal skills, so think about how you've successfully built relationships in previous roles. Be ready to share examples of how you've influenced stakeholders or collaborated with teams to achieve common goals.

Ask Thoughtful Questions

Prepare some insightful questions about Quilter's approach to training and development. This shows your genuine interest in the role and helps you understand how you can contribute to their mission of enabling brighter financial futures.