At a Glance
- Tasks: Lead customer experience initiatives and translate insights into impactful business decisions.
- Company: Quilter plc, a top wealth management firm focused on customer-centric solutions.
- Benefits: Competitive salary, comprehensive benefits, and opportunities for professional growth.
- Other info: Join a dynamic team dedicated to understanding and enhancing customer journeys.
- Why this job: Shape the future of customer experience and drive meaningful change in a leading firm.
- Qualifications: Proven leadership in customer experience and strong analytical skills.
The predicted salary is between 80000 - 120000 £ per year.
Quilter plc, a leading wealth management firm, is seeking an accomplished enterprise leader to shape how the group understands customer needs and translates insight into better experiences, outcomes and smarter business decisions. Reporting to the Chief Customer Officer, you will lead a new function spanning customer experience, research, insight, analytics, digital experience, correspondence, inclusion and vulnerability, creating a single enterprise view of customer priorities.
Head of Customer Experience & Insight employer: Quilter
Quilter is an exceptional employer located in the vibrant city of Southampton, offering a dynamic work culture that fosters collaboration and innovation. As a Wealth Sales Consultant, you will benefit from flexible working arrangements, comprehensive training, and opportunities for professional growth within the financial services sector. With a strong focus on employee well-being, including a robust pension scheme and medical insurance, Quilter is dedicated to supporting your career while ensuring a rewarding work-life balance.
