Head of Business - Quilter

About the Business

Quilter plc is a leading wealth management business, helping to enable brighter financial futures for every generation.

Quilter oversees £119.4 billion in customer investments (as at end December 2024). It has an adviser and customer offering spanning financial advice, investment platforms, multi-asset investment solutions, and discretionary fund management. The business is comprised of two segments: Affluent and High Net Worth.

Affluent encompasses the financial planning business, Quilter Financial Planning, the Quilter Investment Platform and Quilter Investors, the multi-asset investment solutions business.

High Net Worth includes the discretionary fund management business, Quilter Cheviot, together with Quilter Cheviot Financial Planning.

At Quilter we never stand still. Our foundations are rooted in our extraordinary expertise, which is trusted by hundreds of thousands of customers, but we have great ambitions to stay one step ahead and make an even greater difference to the people and communities we serve.

Our business is transforming, continually modernising, and becoming even more customer centric. So, if you want to be bold in the pursuit of your ambitions, bring new ideas, and challenge and evolve what we do, it's the perfect time to join us!

About the Role

Level: 6

Department: Affluent

Location: London, United Kingdom or Southampton, United Kingdom (Hybrid)

Contract Type: Permanent

Regulated/Non-Regulated: Non-Regulated

This role, formally titled Head of Business Enablement but advertised as Business Manager to the Chief Distribution Officer, works directly with the Chief Distribution Office (CDO) and Executive Committee. It is a strategic and hands-on position, driving commercial direction while ensuring corporate consolidation and strong governance.

This position:

Acts a Business Lead on various strategic initiatives to ensure the CDO's key priorities are delivered effectively. Takes a lead role in representing the function in cost efficiency activities as well as regulatory and assurance initiatives. Manages the business' approach to such activities, ensuring appropriate engagement with key stakeholders, achieving key deliverables/progress in accordance with timelines.

Manages the office of the CDO with the support of the CDO Governance Manager who directly report into this position.

Manages reporting requirements for the CDO to the Boards, Quilter ExCo, various fora, and committees as well as represents the CDO at relevant fora and meetings, deputising as appropriate.

Leads the development of a suite of MI/Dashboard to oversee Distribution in its entirety.

Works with Corporate Functions, such as Investor Relations, Internal and External Communications and Finance, to ensure appropriate messaging for results and strategic initiatives and effective management of the CDO's budget.

Works with existing Business and Governance managers as well as the Quilter Chief of Staff, to ensure seamless operation of new structures and reporting requirements.

On behalf of the CDO and as appropriate, leads the first line regulatory engagement activity and liaises with the 2LOD and 3LOD as required. Role models and promotes a risk focused culture of continuous improvement and collaboration.

About You

To be successful in this role you will provide thought leadership and engage the business with a consultative approach to identify opportunities, solve challenges, and bring value through your insight and expertise.

You will have:

• The ability to navigate complex and political environments and manage multiple senior stakeholders.
• With strong influencing skills and resilience, you will be proficient in quickly building trusted relationships and working effectively with cross-functional colleagues.
• Experience of working with ambiguity, shifting priorities and rapid change, demonstrating the ability to balance and delegate multiple tasks and initiatives within strict deadlines.
• Excellent reporting skills including detailed analysis and Board/Executive presentations, delivering clear and engaging content suitable for the intended audience.
• A focus on positive customer and adviser outcomes in all aspects of the work undertaken by this role is fundamental.
• You will be comfortable challenging the status quo in order to influence the right outcome to deliver business benefit and continuous improvement.
• Strong governance experience and the ability to manage risk in an appropriate and pragmatic manner is key.

#LI-IC1 #LI-hybrid

Inclusion & Diversity

We value diversity and strive to promote inclusivity in all aspects of our culture. We believe in equal opportunities for all, ensuring that no applicant encounters less favourable treatment based on anything but their skills, qualifications, experience, and potential. We celebrate the unique contributions of a diverse workforce and create a respectful, nurturing environment where every colleague can thrive.

Values

Do the right thing: We act with integrity and are proudly committed to going above and beyond in service of our clients and the support we provide our communities.
Always curious: We continuously seek new ideas and knowledge so we're one step ahead of our clients' needs. We look for inspiration everywhere and encourage experimentation, recognising that this is how we create brilliant solutions for brighter futures.
Embrace challenge: We aim high to transform our potential into meaningful outcomes. With ambition as our driving force and a steadfast commitment to growth, we succeed for the good of every generation.
Stronger together: Combining our diverse talents, we accomplish more collectively than we ever could do alone. We speak openly, actively listen, and support each other, and constructively challenge and embrace new ideas. We seek empowerment and demonstrate ownership and trust, with the confidence to make impactful decisions.

Core Benefits

Holiday: 182 hours (26 days)

Quilter Incentive Scheme: All employees are eligible to participate in incentive scheme, to incentivise business performance and their contribution.

Pension Scheme: A non-contributory company pension scheme that can be boosted through personal contributions.

Private Medical Insurance: Single cover as standard with options to increase cover to include your partner or children.

Life Assurance: 4x your salary.

Income Protection: 75% of salary, less state benefits, payable after 26 weeks of absence.

Healthcare Cash Plan: Jersey employees only

In addition to our core benefits, we offer a range of flexible benefits to UK employees that you can choose from and pay for conveniently via a salary deduction.