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- Tasks: Join our team as an Authorisations Caseworker, ensuring a smooth onboarding for new Advisers.
- Company: Quilter plc is a top UK wealth manager, overseeing £119.4 billion in customer investments.
- Benefits: Enjoy flexible working hours, generous holiday, and a range of health and pension benefits.
- Why this job: Be part of a dynamic team that values innovation and supports your growth in the financial sector.
- Qualifications: Ideal candidates should have experience in Financial Services and a keen eye for detail.
- Other info: Remote work options available; we celebrate diversity and promote an inclusive workplace.
The predicted salary is between 36000 - 60000 £ per year.
About the Business
Quilter plc is a leading wealth management business, helping to enable brighter financial futures for every generation. Quilter oversees £126.3 billion in customer investments (as of August 2025). It has an adviser and customer offering spanning financial advice, investment platforms, multi‑asset investment solutions, and discretionary fund management. The business is comprised of two segments: Affluent and High Net Worth.
Affluent encompasses the financial planning business, Quilter Financial Planning, the Quilter Investment Platform and Quilter Investors, the multi‑asset investment solutions business.
High Net Worth includes the discretionary fund management business, Quilter Cheviot, together with Quilter Cheviot Financial Planning – offering a highly personalised service to private clients, charities, trustees, and professional partners. Quilter Cheviot has presence throughout the UK, Ireland and Channel Islands.
At Quilter we never stand still. Our foundations are rooted in our extraordinary expertise, which is trusted by hundreds of thousands of customers, but we have great ambitions to stay one step ahead and make an even greater difference to the people and communities we serve, including our colleagues.
Our business is transforming, continually modernising, and becoming even more customer centric. So, if you want to be bold in the pursuit of your ambitions, bring new ideas, and challenge and evolve what we do, it’s the perfect time to join us!
About the Role
Level: 2
Department: Supervision & Assurance (Operations) – Quilter Financial Planning
Location: Southampton, United Kingdom OR Homebased, United Kingdom
Working hours: Working either 35 hours OR 40 hours per week
Contract type: Permanent
Our Authorisations Team Case Workers form a key part in the overall onboarding experience of new Advisers and Firms joining Quilter, so it is vital that new applicants receive a positive and professional service when joining Quilter Financial Planning.
You will be undertaking all aspects of due diligence vetting checks, examples include:
- Completing identification and address validation
- Requesting and reviewing employer references
- Checking the employment history to ensure the individual is Fit & Proper
- Completing background checks
- Checking financial records and credit reports to assess financial stability
- Reviewing the Advisers employment history
You will complete the vetting of new applications, using all relevant information to assess if the adviser or firm meets all regulatory and business requirements, therefore should be onboarded with Quilter. This includes applying to the FCA, for regulatory authorisation, ensuring that robust evidence of due diligence activity is provided.
Authorisations Caseworkers make decisions based on procedures and Business Standards, which set out Quilter business acceptance appetite.
You will be part of a great team that is at the front line in supporting the Quilter growth strategy, whilst keeping our business, advisers and customers safe.
About You
The ideal candidate will ideally have:
- Strong experience working within a Financial Services and Regulatory background.
- You will take a positive and welcoming approach as you will be the first point of contact for those joining Quilter Financial Planning.
- You will naturally have an inquisitive mindset and assess the vetting findings, applying a risk based approach when decision making.
- You will have the ability to effectively and efficiently co-ordinate your day-to-day workload and applications, working under pressure whilst remaining focused and calm.
- You will be able to confidently liaise with stakeholders to keep them updated on the progress of your applications.
- You will also be a team player who looks to support others.
- You will be open to change, seeking opportunities for improvements and advocating technology.
- A solid understanding of Microsoft Excel and Word would be beneficial.
Inclusion & Diversity
We value diversity and strive to promote inclusivity in all aspects of our culture. We believe in equal opportunities for all, ensuring that no applicant encounters less favourable treatment based on anything but their skills, qualifications, experience, and potential. We celebrate the unique contributions of a diverse workforce and create a respectful, nurturing environment where every colleague can thrive.
Values
- Do the right thing: We act with integrity and are proudly committed to going above and beyond in service of our clients and the support we provide our communities.
- Always curious: We continuously seek new ideas and knowledge so we’re one step ahead of our clients’ needs. We look for inspiration everywhere and encourage experimentation, recognising that this is how we create brilliant solutions for brighter futures.
- Embrace challenge: We aim high to transform our potential into meaningful outcomes. With ambition as our driving force and a steadfast commitment to growth, we succeed for the good of every generation.
- Stronger together: Combining our diverse talents, we accomplish more collectively than we ever could do alone. We speak openly, actively listen, and support each other, and constructively challenge and embrace new ideas. We seek empowerment and demonstrate ownership and trust, with the confidence to make impactful decisions.
Core Benefits
- Holiday: 182 hours (26 days)
- Quilter Incentive Scheme: All employees are eligible to participate in incentive scheme, to incentivise business performance and their contribution.
- Pension Scheme: A non‑contributory company pension scheme that can be boosted through personal contributions.
- Private Medical Insurance: Single cover as standard with options to increase cover to include your partner or children.
- Life Assurance: 4x your salary.
- Income Protection: 75% of salary, less state benefits, payable after 26 weeks of absence.
- Healthcare Cash Plan: Jersey employees only.
- In addition to our core benefits, we offer a range of flexible benefits to UK employees that you can choose from and pay for conveniently via a salary deduction.
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Authorisations Caseworker employer: Quilter
Contact Detail:
Quilter Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Authorisations Caseworker
✨Tip Number 1
Familiarise yourself with the regulatory landscape of financial services in the UK. Understanding the FCA's requirements and guidelines will not only help you in the role but also demonstrate your commitment to compliance during interviews.
✨Tip Number 2
Network with professionals in the financial services sector, especially those who have experience in onboarding or authorisations. Engaging with them can provide insights into the role and may even lead to referrals.
✨Tip Number 3
Prepare to discuss your problem-solving skills and how you've handled pressure in previous roles. The ability to remain calm and focused while managing multiple applications is crucial for this position.
✨Tip Number 4
Showcase your curiosity and willingness to embrace change. Quilter values innovation, so be ready to share examples of how you've contributed to process improvements or adopted new technologies in your past experiences.
We think you need these skills to ace Authorisations Caseworker
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of an Authorisations Caseworker at Quilter. Familiarise yourself with the key tasks such as due diligence vetting checks and regulatory authorisation processes.
Tailor Your CV: Highlight your relevant experience in financial services and regulatory backgrounds. Emphasise skills that align with the job description, such as your ability to assess vetting findings and coordinate workloads effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your inquisitive mindset and your approach to decision-making. Mention how your values align with Quilter's commitment to integrity, curiosity, and teamwork.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors. Ensure that your application is clear, concise, and free from typos, as attention to detail is crucial in this role.
How to prepare for a job interview at Quilter
✨Understand the Role
Make sure you have a solid grasp of what an Authorisations Caseworker does. Familiarise yourself with the key responsibilities, such as due diligence vetting checks and liaising with stakeholders. This will help you answer questions confidently and demonstrate your genuine interest in the position.
✨Showcase Your Financial Services Experience
Since the role requires strong experience in financial services and regulatory backgrounds, be prepared to discuss your previous roles in detail. Highlight specific examples where you've successfully navigated compliance issues or contributed to onboarding processes.
✨Demonstrate Your Inquisitive Mindset
The ideal candidate should have an inquisitive mindset. Prepare to discuss how you approach problem-solving and decision-making, especially when assessing vetting findings. Use examples that showcase your ability to think critically and apply a risk-based approach.
✨Emphasise Teamwork and Adaptability
Quilter values collaboration and adaptability. Be ready to share experiences where you've worked effectively in a team or adapted to changes in a fast-paced environment. This will show that you align with their core values and can contribute positively to their culture.