Quilter plc in London is seeking a Level 2 Technology Delivery Centre Analyst to deliver day‑to‑day IT end‑user services and act as a key escalation point for desktop issues. You will diagnose, troubleshoot, and resolve hardware, software, mobile, and collaboration challenges while maintaining high customer service standards.
You will own incidents to resolution and collaborate with 1st line, infrastructure, and third‑party teams, contributing to improvements and documentation.
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VIP 2nd Line Desktop Engineer - IT & Modern Workplace employer: Quilter plc
Quilter plc is an exceptional employer, offering a dynamic work environment in London where innovation and collaboration thrive. With a strong commitment to employee growth, we provide extensive training opportunities and a supportive culture that values diversity and inclusivity. Our comprehensive benefits package, including a generous holiday allowance and a non-contributory pension scheme, ensures that our employees are well taken care of while they contribute to our mission of being the UK's best wealth manager.
