At a Glance
- Tasks: Provide first-line support for user queries on Quilter technology products.
- Company: Join Quilter plc, a leader in wealth management technology.
- Benefits: Enjoy a non-contributory pension scheme and private medical insurance.
- Other info: Dynamic role with opportunities for growth in a supportive environment.
- Why this job: Make a difference in tech support while learning about wealth management.
- Qualifications: Strong knowledge of wealth-management concepts and CRM platforms required.
The predicted salary is between 30000 - 40000 £ per year.
Quilter plc is looking for a Level 4 Technology Support role in Southampton or London. The successful candidate will provide first-line support for user queries on Quilter technology products, ensuring incidents are resolved and aligned with ITIL best practices.
Key responsibilities include:
- Configuring and troubleshooting systems
- Maintaining documentation
- Collaborating with Business Analysts
Ideal candidates possess strong knowledge of wealth-management concepts and have hands-on experience with CRM platforms.
The role includes excellent benefits like a non-contributory pension scheme and private medical insurance.
Wealth-Tech Product Analyst: CRM & Data Quality in Southampton employer: Quilter plc
Quilter plc is an exceptional employer, offering a dynamic work environment in either Southampton or London, where employees can thrive in the wealth-tech sector. With a strong focus on employee growth, we provide comprehensive benefits including a non-contributory pension scheme and private medical insurance, fostering a culture of collaboration and innovation that empowers our team to excel in their roles.
StudySmarter Expert Advice🤫
We think this is how you could land Wealth-Tech Product Analyst: CRM & Data Quality in Southampton
✨Tip Number 1
Network like a pro! Reach out to folks in the wealth-tech space, especially those who work at Quilter. A friendly chat can open doors and give you insider info on what they're really looking for.
✨Tip Number 2
Prepare for the interview by brushing up on your CRM knowledge and wealth-management concepts. We want you to shine, so practice answering common questions and think of examples that showcase your skills.
✨Tip Number 3
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and show your enthusiasm for the role. Plus, it keeps you on their radar.
✨Tip Number 4
Apply through our website for the best chance of landing that Wealth-Tech Product Analyst role. We’re all about making connections, and applying directly shows you’re serious about joining the team!
We think you need these skills to ace Wealth-Tech Product Analyst: CRM & Data Quality in Southampton
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Wealth-Tech Product Analyst role. Highlight your experience with CRM platforms and any relevant knowledge of wealth-management concepts. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your background makes you a great fit. We love seeing enthusiasm and a personal touch, so don’t hold back!
Showcase Your Problem-Solving Skills:Since the role involves troubleshooting and resolving user queries, make sure to include examples of how you've successfully tackled similar challenges in the past. We appreciate candidates who can think on their feet!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at Quilter plc
✨Know Your Wealth-Tech Inside Out
Make sure you brush up on your knowledge of wealth-management concepts and CRM platforms. Being able to discuss these topics confidently will show that you're not just familiar with the basics, but that you truly understand the industry.
✨Demonstrate Your Problem-Solving Skills
Since the role involves troubleshooting and configuring systems, prepare some examples of how you've successfully resolved technical issues in the past. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly.
✨Familiarise Yourself with ITIL Best Practices
Quilter plc values alignment with ITIL best practices, so it’s a good idea to have a basic understanding of these principles. Be ready to discuss how you’ve applied ITIL in previous roles or how you would approach incidents in line with these standards.
✨Show Your Collaborative Spirit
Collaboration with Business Analysts is key in this role. Think of examples where you’ve worked effectively in a team setting, especially in tech support or product analysis. Highlight your communication skills and how you can contribute to a positive team dynamic.
