Entry-Level Service Improvement Analyst in Southampton
Entry-Level Service Improvement Analyst

Entry-Level Service Improvement Analyst in Southampton

Southampton Full-Time 28800 - 43200 £ / year (est.) No home office possible
Q

At a Glance

  • Tasks: Analyse customer service processes and contribute to performance improvements.
  • Company: Prominent wealth management firm in Southampton with a focus on optimisation.
  • Benefits: Professional development opportunities and exposure to strategic change projects.
  • Why this job: Join a dynamic team and make a real impact on business performance.
  • Qualifications: Strong analytical and communication skills, plus a willingness to learn.
  • Other info: Great chance for career growth in a supportive environment.

The predicted salary is between 28800 - 43200 £ per year.

A prominent wealth management firm in Southampton is looking for an Analyst to join their Business Performance & Optimisation team. In this role, you will overcome challenges by analyzing customer service processes, contributing to performance improvements, and collaborating with team members to meet business objectives.

The ideal candidate will have strong analytical and communication skills, and a willingness to learn. This position offers opportunities for professional development and exposure to strategic change projects.

Entry-Level Service Improvement Analyst in Southampton employer: Quilter plc

Join a leading wealth management firm in Southampton, where you will be part of a dynamic team dedicated to enhancing customer service processes and driving performance improvements. Our supportive work culture fosters professional growth through continuous learning opportunities and involvement in strategic change projects, making it an ideal environment for aspiring analysts seeking meaningful and rewarding careers.
Q

Contact Detail:

Quilter plc Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Entry-Level Service Improvement Analyst in Southampton

✨Tip Number 1

Network like a pro! Reach out to current employees at the firm on LinkedIn or attend industry events. A friendly chat can give us insights into the company culture and might just land us a referral.

✨Tip Number 2

Prepare for those interviews by practising common questions related to service improvement and analytical skills. We can even role-play with friends to boost our confidence and refine our answers.

✨Tip Number 3

Showcase our analytical skills in action! Bring examples of past projects or experiences where we improved processes or solved problems. This will help us stand out as candidates who can contribute from day one.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed. Plus, we can keep an eye on new openings that match our skills and interests.

We think you need these skills to ace Entry-Level Service Improvement Analyst in Southampton

Analytical Skills
Communication Skills
Customer Service Process Analysis
Performance Improvement
Collaboration
Willingness to Learn
Professional Development
Exposure to Strategic Change Projects

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your analytical and communication skills. We want to see how your experiences align with the role of an Entry-Level Service Improvement Analyst, so don’t be shy about showcasing relevant projects or coursework!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about the opportunity at our wealth management firm and how you can contribute to the Business Performance & Optimisation team. Keep it engaging and personal!

Show Your Willingness to Learn: We love candidates who are eager to grow! In your application, mention any instances where you’ve taken the initiative to learn something new or overcome challenges. This will show us that you’re ready to dive into strategic change projects.

Apply Through Our Website: To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to keep track of your application and ensure you’re considered for this exciting role!

How to prepare for a job interview at Quilter plc

✨Know Your Numbers

As an Entry-Level Service Improvement Analyst, you'll be expected to analyse customer service processes. Brush up on relevant metrics and data analysis techniques before the interview. Being able to discuss how you would approach analysing performance data will show your analytical skills.

✨Showcase Your Communication Skills

Since this role involves collaboration with team members, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated in past experiences, whether in group projects or during presentations. This will demonstrate your ability to work well within a team.

✨Demonstrate Your Willingness to Learn

The firm values candidates who are eager to grow. Be ready to discuss how you've approached learning new skills or concepts in the past. Share specific instances where you took the initiative to improve your knowledge, especially in areas related to business performance and optimisation.

✨Research the Company and Its Goals

Familiarise yourself with the wealth management firm's mission and recent projects. Understanding their objectives will allow you to tailor your answers to align with their goals. It also shows that you're genuinely interested in the position and the company.

Entry-Level Service Improvement Analyst in Southampton
Quilter plc
Location: Southampton

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