Customer Outcomes Hub Lead - Remediation & Compliance in Southampton
Customer Outcomes Hub Lead - Remediation & Compliance

Customer Outcomes Hub Lead - Remediation & Compliance in Southampton

Southampton Temporary 33600 - 50400 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Lead a team to manage adviser servicing obligations and ensure regulatory compliance.
  • Company: A top wealth management firm in Southampton with a focus on customer outcomes.
  • Benefits: Salary up to £42,000, hybrid work environment, and career development opportunities.
  • Why this job: Make a real impact on customer outcomes and drive business transformation.
  • Qualifications: Strong organisational skills and regulatory knowledge are essential.
  • Other info: Join a dynamic team and enhance your leadership skills.

The predicted salary is between 33600 - 50400 £ per year.

A leading wealth management firm in Southampton is seeking a candidate for a Fixed Term Contract role focused on managing adviser servicing obligations and leading a team of assessors. The successful applicant will collaborate with stakeholders and support regulatory compliance. This position offers a salary of up to £42,000 per annum and the opportunity to work in a hybrid environment.

Strong organisational skills, regulatory knowledge, and the ability to manage multiple priorities are essential. Join us to make a significant impact on customer outcomes and drive business transformation.

Customer Outcomes Hub Lead - Remediation & Compliance in Southampton employer: Quilter plc

As a leading wealth management firm in Southampton, we pride ourselves on fostering a collaborative and inclusive work culture that empowers our employees to thrive. With a focus on professional development and regulatory excellence, we offer competitive salaries, hybrid working options, and the chance to make a meaningful impact on customer outcomes while driving business transformation.
Q

Contact Detail:

Quilter plc Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Outcomes Hub Lead - Remediation & Compliance in Southampton

✨Tip Number 1

Network like a pro! Reach out to current employees at the firm on LinkedIn or through mutual connections. A friendly chat can give us insights into the company culture and might even lead to a referral.

✨Tip Number 2

Prepare for the interview by researching the company's recent projects and regulatory challenges. We want to show that we’re not just interested in the role, but also in how we can contribute to their success.

✨Tip Number 3

Practice common interview questions, especially those related to compliance and team management. We should be ready to share examples of how we've handled similar situations in the past.

✨Tip Number 4

Don’t forget to follow up after the interview! A quick thank-you email reiterating our interest in the role can keep us top of mind. Plus, it shows we’re proactive and genuinely interested.

We think you need these skills to ace Customer Outcomes Hub Lead - Remediation & Compliance in Southampton

Organisational Skills
Regulatory Knowledge
Team Leadership
Stakeholder Collaboration
Project Management
Ability to Manage Multiple Priorities
Customer Outcomes Focus
Business Transformation

Some tips for your application 🫡

Tailor Your CV: Make sure your CV speaks directly to the role of Customer Outcomes Hub Lead. Highlight your experience in managing adviser servicing obligations and any regulatory compliance knowledge you have. We want to see how your skills align with what we're looking for!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about driving customer outcomes and how your organisational skills can help us manage multiple priorities effectively. Keep it engaging and relevant to the job description.

Showcase Your Team Leadership Skills: Since this role involves leading a team of assessors, make sure to highlight any previous leadership experiences. We love to see examples of how you've motivated a team or improved processes in your past roles. It’s all about demonstrating your impact!

Apply Through Our Website: We encourage you to apply through our website for a smoother application process. This way, we can easily track your application and ensure it gets the attention it deserves. Plus, it shows you're keen on joining our team!

How to prepare for a job interview at Quilter plc

✨Know Your Regulatory Stuff

Make sure you brush up on your regulatory knowledge before the interview. Understand the key compliance requirements relevant to the wealth management sector, as this will show that you're serious about the role and can hit the ground running.

✨Showcase Your Organisational Skills

Prepare examples of how you've successfully managed multiple priorities in the past. Use the STAR method (Situation, Task, Action, Result) to structure your responses, demonstrating your ability to keep everything on track while leading a team.

✨Engage with Stakeholders

Think about how you would approach collaboration with various stakeholders. Be ready to discuss your experience in building relationships and how you’ve navigated complex situations to ensure compliance and customer satisfaction.

✨Demonstrate Your Impact

Be prepared to talk about how your previous roles have made a difference in customer outcomes. Highlight specific achievements that align with the company's goals, showing that you’re not just about meeting obligations but also driving transformation.

Customer Outcomes Hub Lead - Remediation & Compliance in Southampton
Quilter plc
Location: Southampton
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Q
  • Customer Outcomes Hub Lead - Remediation & Compliance in Southampton

    Southampton
    Temporary
    33600 - 50400 £ / year (est.)
  • Q

    Quilter plc

    1000+
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