At a Glance
- Tasks: Lead client relationships and drive creative projects to success.
- Company: Join Quiet Storm, an independent creative agency making waves in London.
- Benefits: Opportunity for growth, autonomy, and working with top-tier clients.
- Other info: Dynamic environment with a focus on creativity and collaboration.
- Why this job: Make a real impact and shape the future of account management.
- Qualifications: Experience in account leadership and strong client relationship skills required.
The predicted salary is between 60000 - 80000 £ per year.
Location: London, SE1
Agency: Quiet Storm
Role type: Full-time
Reports to: Client Development Director
Who we are
Quiet Storm is an independent, employee-owned creative agency and production company based in London. We help brands find the quiet in the noise, then turn it into work that gets noticed, talked about and remembered. We work with ambitious brands across FMCG, travel, entertainment, leisure and culture. We believe in the power of sharp strategy, big creative ideas and strong client partnerships.
The role
This is a senior role for someone who already operates with the confidence, maturity and ambition of a strong Senior Account Director. You will lead important client relationships, take responsibility for the commercial health and creative quality of your accounts, and help drive growth across the agency. You will need to be comfortable with senior clients, creative teams, strategists, producers, finance and junior account handlers. You will set the tone, shape the conversation and keep people moving in the same direction. For the right person, this role offers real headroom. You will have the chance to lead accounts with a high degree of autonomy, with potential to progress into broader departmental leadership over time.
What you’ll do
- Lead client relationships
- Lead senior client relationships across key accounts
- Build trust with Marketing Directors, senior stakeholders and budget holders
- Understand your clients’ businesses, categories and commercial pressures
- Challenge briefs constructively and help turn business problems into clear communications briefs
- Keep clients informed, calm and confident
- Build long-term partnership value, not just project-by-project delivery
- Champion great creative work
- Protect and push the quality of the work
- Work closely with strategy and creative teams to shape strong briefs
- Help direct the development of creative work with clarity and confidence
- Evaluate ideas and give useful, constructive feedback
- Present and sell creative work brilliantly to clients
- Keep work on brief, on brand, on budget and creatively ambitious
- Own account delivery
- Lead a set of priority Quiet Storm accounts
- Set clear expectations around timings, scope, budgets and responsibilities
- Keep integrated projects moving across AV, digital, social, OOH and content
- Guide AMs, PMs and wider teams to deliver to a high standard
- Remove blockers before they slow the work down
- Bring calm, clarity and momentum to the people around you
- Drive commercial growth
- Take responsibility for revenue, forecasting, margins and profitability across your accounts
- Spot growth opportunities early and turn them into clear plans
- Lead fee, scope and budget conversations with confidence
- Negotiate with clients and procurement where needed
- Report key financial information clearly to senior leadership
- Help convert opportunities into profitable, creatively exciting work
- Support new business
- Play an active role in pitches and new business opportunities
- Bring both a creative and commercial mindset to pitch responses
- Help shape the strategic story and client experience
- Build relationships with senior prospects and new client contacts
- Represent Quiet Storm with confidence, warmth and credibility
- Lead and develop people
- Manage, coach and develop junior members of the account team
- Give clear direction, honest feedback and proper support
- Know when to encourage, when to challenge and when to take charge
- Share credit generously and shoulder responsibility when things get difficult
- Inspire teams inside and outside the core account group
- Help raise the standard of account leadership across the agency
What we’re looking for
We are looking for someone with strong creative agency experience who is ready to take on a bigger, more autonomous role. You will probably already be operating at Senior Account Director level, or be an ambitious Account Director ready for the next step. You should have:
- Significant experience in an account leadership role within a creative agency
- Experience leading highly creative accounts
- Strong FMCG experience
- Experience with travel, leisure, destination or entertainment brands would be a major plus
- Proven experience delivering integrated campaigns across AV, digital, social, OOH and content
- Strong client leadership skills, especially with senior stakeholders
- Commercial confidence across forecasting, fees, scope, negotiation and margin control
- Good strategic instincts and the ability to sharpen a brief or conversation
- A strong understanding of how creativity drives business growth
- Excellent presentation and communication skills
- A track record of growing accounts and deepening client relationships
- The ability to lead teams with clarity, energy and emotional intelligence
- Experience of, or appetite for, working in an independent agency would be a nice-to-have
You’ll thrive here if you are:
- Ambitious and ready for more responsibility
- Commercially sharp and creatively hungry
- Calm under pressure
- Decisive when needed
- Confident with clients and generous with teams
- Able to challenge without creating friction
- Clear, direct and constructive
- Good at turning complexity into simple next steps
- Comfortable leading from the front
- Excited by the idea of helping shape the future of the account management department
Why Quiet Storm?
This is a chance to join an independent, employee-owned agency where you can make a real impact. You will lead important client relationships, work closely with senior creative and strategic talent, and play a meaningful role in the agency’s next stage of growth. For the right person, this is not just a delivery role. It is a platform to grow into broader leadership.
Interested?
If this sounds like you, we’d love to hear from you. Please send your CV and a short note telling us why you think you would be a great fit for Quiet Storm to heidi@quietstorm.co.uk
Senior Account Director employer: Quiet Storm Agency
Quiet Storm is an exceptional employer that fosters a vibrant and collaborative work culture, where creativity and strategic thinking thrive. As an independent, employee-owned agency located in the heart of London, we offer our team members significant opportunities for professional growth and autonomy, allowing them to lead key client accounts and shape the future of the agency. With a focus on nurturing talent and delivering impactful creative work, we empower our employees to make meaningful contributions while enjoying the benefits of a supportive and dynamic environment.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Account Director
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its clients. Understand their work and be ready to discuss how your experience aligns with their needs. This shows you’re genuinely interested and can help you stand out from the crowd.
✨Tip Number 3
Practice your pitch! Be ready to present your ideas clearly and confidently. Whether it’s discussing your past successes or how you’d approach a new project, being articulate can make a huge difference in how you’re perceived.
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. Plus, it’s a great opportunity to reiterate your enthusiasm for the role and the company.
We think you need these skills to ace Senior Account Director
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the Senior Account Director role. Highlight your leadership in creative accounts and any relevant FMCG experience to catch our eye!
Craft a Compelling Cover Note:In your cover note, tell us why you’re the perfect fit for Quiet Storm. Share specific examples of how you've built strong client relationships and driven commercial growth in your previous roles.
Showcase Your Creative Mindset:We love creativity! When applying, don’t just list your achievements; illustrate how your creative thinking has solved problems or led to successful campaigns. This will help us see your potential impact at Quiet Storm.
Apply Through Our Website:For the best chance of getting noticed, apply directly through our website. It helps us keep track of applications and ensures your details are in the right hands!
How to prepare for a job interview at Quiet Storm Agency
✨Know Your Clients Inside Out
Before the interview, dive deep into understanding the clients Quiet Storm works with. Familiarise yourself with their industries, challenges, and recent campaigns. This will not only show your genuine interest but also help you discuss how you can add value to their client relationships.
✨Showcase Your Leadership Style
Be prepared to discuss your approach to leading teams and managing client relationships. Share specific examples of how you've inspired teams or navigated challenging situations. Highlight your emotional intelligence and ability to maintain calm under pressure, as these are key traits for a Senior Account Director.
✨Prepare for Creative Discussions
Since this role involves championing great creative work, think about how you can contribute to the creative process. Be ready to discuss how you've previously shaped briefs and provided constructive feedback. Bring examples of successful campaigns where your input made a difference.
✨Demonstrate Commercial Acumen
As the role requires strong commercial confidence, brush up on your knowledge of forecasting, budgeting, and margin control. Be ready to discuss how you've identified growth opportunities in past roles and how you plan to drive revenue at Quiet Storm. This will show that you're not just creatively driven but also commercially savvy.
