At a Glance
- Tasks: Troubleshoot and resolve complex IT issues while supporting Microsoft 365 and cloud services.
- Company: Join Quickline, a mission-driven company providing reliable broadband to everyone.
- Benefits: Enjoy 25 days annual leave, health cashback scheme, and social events.
- Other info: Collaborative culture with opportunities for continuous learning and career growth.
- Why this job: Make a real impact by enhancing IT security and improving services for colleagues.
- Qualifications: Experience with Microsoft 365, Windows environments, and strong problem-solving skills.
The predicted salary is between 27000 - 33000 £ per year.
Location
Willerby, East Riding of Yorkshire, United Kingdom
Earnings
Depending on Experience
We're Quickline, and we believe everyone deserves great internet.
Whoever you are, wherever you are and whatever you do online - our customers are at the heart of everything we do.
So we're on a mission to provide lightning fast, reliable broadband that reaches the places other providers leave behind.
Our mission relies on a team full of inspiring, customer-obsessed people, and we're looking for an IT Engineer with experience supporting and administering Microsoft 365, Windows environments, identity and access management, endpoint management, and corporate IT infrastructure to help us keep our IT services secure, reliable, resilient, and continuously improving.
Could that be you?
If solving complex technical issues and driving continuous improvement across IT systems gets you out of bed in the morning, and delivering secure, reliable services that enable colleagues to do their best work puts a smile on your face, then we would love to find out more about you.
- Here's why you'll love this role…
- Be the technical expert for escalated incidents, troubleshooting and resolving complex IT issues.
- Work across a broad technology landscape including Microsoft 365, Entra ID, cloud services, Windows and Linux platforms.
- Play a key role in strengthening security through patching, vulnerability remediation and access controls.
- Contribute to exciting projects, upgrades and service improvement initiatives.
- Help shape the future of IT by creating documentation, automation and knowledge resources that support first-line teams
- Here's why you'll be great in this role…
- Strong experience administering Microsoft 365, Windows environments and identity management platforms.
- Confident troubleshooting hardware, software, networking and authentication issues.
- A methodical approach to problem-solving, root-cause analysis and incident resolution.
- Excellent communication skills with the ability to support both technical and non-technical colleagues.
- A collaborative, customer-focused mindset with strong ownership and a passion for continuous learning.
- The benefits…
- Pension - 5% employer / 5% employee contribution.
- Health Cashback Scheme - Can claim back prescription, GP and optician charges, therapy allowance, private outpatient consultations, EAP, 24/7 remote GP service, member discounts.
- 25 days annual leave + bank holidays, your birthday, house move and wedding day off.
- Option to buy or sell up to 5 additional days annual leave
- Enhanced Paternity/Maternity/Adoption leave
- Life Assurance
- High Street Shopping Discount Scheme - Holidays, food and drink, insurance, sport, tech, high street, Ikea, M&S, cinema etc.
- Free Parking on site.
- Regular 'Lunch & Learns'
- Social Events - Summer and End of Year parties etc.
• Core Value Awards - Regular opportunities to win!
Note to agencies –
Quickline have an internal recruitment team.
We will not accept unsolicited CVs from any source other than directly from a candidate via our Applicant Tracking System (ATS).
Any unsolicited CVs sent to Quickline, via the Quickline careers email address, directly to Quickline employees or managers, will be considered Quickline property and Quickline are free to contact those prospective candidates directly with zero financial repercussions.
For further information refer to our careers page.
Please note: You must have the right to work in the UK in order to be successfully appointed to this role
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IT Engineer in Willerby employer: Quickline
Quickline is an exceptional employer, offering a vibrant work culture in Willerby that prioritises employee development and customer satisfaction. As a member of our team, you'll benefit from comprehensive training, opportunities for career advancement, and a supportive environment that values your contributions to delivering top-notch technical support for broadband and VoIP services.
StudySmarter Expert Advice🤫
We think this is how you could land IT Engineer in Willerby
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Quickline values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Quickline might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Quickline!
✨Direct Apply to Quickline
Let's not forget to apply directly through the Quickline website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace IT Engineer in Willerby
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Quickline.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Quickline. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Quickline
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
