At a Glance
- Tasks: Coordinate network operations and manage relationships with Openreach for smooth project delivery.
- Company: Join Quickline, a company dedicated to providing great internet for everyone.
- Benefits: Enjoy 25 days leave, health cashback, discounts, and social events.
- Other info: Fixed term contract with opportunities for growth and development.
- Why this job: Be part of a mission to deliver reliable broadband and make a real difference.
- Qualifications: Experience in network coordination and strong communication skills are essential.
The predicted salary is between 30000 - 40000 € per year.
We’re Quickline, and we believe everyone deserves great internet. Whoever you are, wherever you are and whatever you do online - our customers are at the heart of everything we do. So we’re on a mission to provide lightning fast, reliable broadband that reaches the places other providers leave behind. Our mission relies on a team full of inspiring people, and we’re looking for a PIA Coordinator to support the development of our fibre and fixed wireless network. In this role, you’ll maintain a strong working relationship with Openreach, ensuring we meet business needs as well as safety, availability, and regulatory requirements.
This is a fixed term contract for 18 months.
Here’s why you’ll love this role…
- Raising and managing blockage issues through to completion using the Blockage Self Provide Orders (SPO) process.
- Managing a group mailbox, coordinating and responding to PIA-related queries from across the business.
- Assisting and supporting the PIA Lead Coordinator with day-to-day operational delivery.
- Submitting and progressing Build Complete Orders in line with Notices of Intent (NOIs).
- Raising and managing Network Adjustment Orders.
- Tracking and reporting on order progression to ensure timely delivery.
- Raising Notices of Intent (NOIs) and maintaining accurate Openreach system updates.
- Responding to PIA Candid defects and liaising with Openreach to ensure swift resolution.
Here’s why you’ll be great in this role…
- Previous experience in a PIA Coordinator or similar network coordination role.
- Understanding of PIA networks and Openreach systems (desirable).
- Strong attention to detail and highly organised approach to work.
- Proven administration skills with the ability to manage multiple tasks.
- Excellent communication skills with the ability to build relationships with internal and external stakeholders.
- Strong IT skills, with experience in tracking and reporting systems.
The benefits…
- Pension – 5% employer / 5% employee contribution.
- Health Cashback Scheme – Can claim back prescription, GP and optician charges, therapy allowance, private outpatient consultations, EAP, 24/7 remote GP service, member discounts.
- 25 days annual leave + bank holidays, your birthday, house move and wedding day off.
- Option to buy or sell up to 5 additional days annual leave.
- Enhanced Paternity/Maternity/Adoption leave.
- High Street Shopping Discount Scheme - Holidays, food and drink, insurance, sport, tech, high street, Ikea, M&S, cinema etc.
- Free Parking on site.
- Regular ‘Lunch & Learns’.
- Social Events – Summer and End of Year parties etc.
- Customer Obsessed Awards - Regular opportunities to win!
Please note: You must have the right to work in the UK in order to be successfully appointed to this role.
PIA Coordinator employer: Quickline Communications
At Quickline, we pride ourselves on being an exceptional employer, dedicated to fostering a supportive and dynamic work environment. As a PIA Coordinator, you'll enjoy a range of benefits including generous annual leave, a health cashback scheme, and opportunities for professional growth through regular 'Lunch & Learns' and social events. Our commitment to employee well-being and development, combined with our mission to provide reliable broadband to underserved areas, makes Quickline a truly rewarding place to work.
StudySmarter Expert Advice🤫
We think this is how you could land PIA Coordinator
✨Tip Number 1
Get to know Quickline! Research our mission and values so you can show us how you fit in. When you understand what we stand for, you can tailor your approach and make a real connection during interviews.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the PIA Coordinator role. It’s all about building those relationships!
✨Tip Number 3
Prepare for the interview by practising common questions related to network coordination. Think about examples from your past experience that highlight your skills in managing relationships and problem-solving. We love seeing candidates who can demonstrate their expertise!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re serious about joining the Quickline team!
We think you need these skills to ace PIA Coordinator
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the PIA Coordinator role. Highlight your previous experience in network coordination and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your skills align with our mission at Quickline. Let us know what gets you excited about network coordination!
Show Off Your Communication Skills:Since building relationships is key in this role, make sure to showcase your communication skills in your application. Whether it's through examples in your CV or your cover letter, we want to see how you connect with others!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be all set!
How to prepare for a job interview at Quickline Communications
✨Know Your Networks
Make sure you brush up on your knowledge of PIA networks and Openreach systems. Being able to discuss these topics confidently will show that you're not just interested in the role, but that you understand the technical aspects that come with it.
✨Showcase Your Organisation Skills
Since this role requires managing multiple tasks and maintaining a strong attention to detail, prepare examples from your past experiences where you've successfully juggled various responsibilities. This will demonstrate your ability to stay organised under pressure.
✨Build Relationships
Highlight your communication skills by sharing instances where you've built strong relationships with stakeholders. Quickline values collaboration, so showing that you can effectively liaise with both internal teams and external partners will set you apart.
✨Prepare for Scenario Questions
Expect questions about how you'd handle specific situations, like managing blockage issues or responding to PIA-related queries. Think through potential scenarios and how you would approach them, as this will showcase your problem-solving skills and readiness for the role.
