At a Glance
- Tasks: Coordinate network operations and manage relationships with Openreach for smooth project delivery.
- Company: Join Quickline, a mission-driven company providing reliable broadband to underserved areas.
- Benefits: Enjoy competitive pay, health cashback scheme, 25 days leave, and fun social events.
- Other info: Fixed term contract with excellent career development opportunities.
- Why this job: Be part of a team making a real difference in internet accessibility across the UK.
- Qualifications: Experience in network coordination and strong communication skills are essential.
The predicted salary is between 30000 - 40000 € per year.
Location: Willerby, East Riding of Yorkshire, United Kingdom
Earnings: Competitive
We’re Quickline, and we believe everyone deserves great internet. Our customers are at the heart of everything we do. We’re on a mission to provide lightning fast, reliable broadband that reaches the places other providers leave behind. Our mission relies on a team full of inspiring people, and we’re looking for a PIA Coordinator to support the development of our fibre and fixed wireless network. In this role, you’ll maintain a strong working relationship with Openreach, ensuring we meet business needs as well as safety, availability, and regulatory requirements.
This is a fixed term contract for 18 months.
Here’s why you’ll love this role:
- Raising and managing blockage issues through to completion using the Blockage Self Provide Orders (SPO) process.
- Managing a group mailbox, coordinating and responding to PIA-related queries from across the business.
- Assisting and supporting the PIA Lead Coordinator with day-to-day operational delivery.
- Submitting and progressing Build Complete Orders in line with Notices of Intent (NOIs).
- Raising and managing Network Adjustment Orders.
- Tracking and reporting on order progression to ensure timely delivery.
- Raising Notices of Intent (NOIs) and maintaining accurate Openreach system updates.
- Responding to PIA Candid defects and liaising with Openreach to ensure swift resolution.
Here’s why you’ll be great in this role:
- Previous experience in a PIA Coordinator or similar network coordination role.
- Understanding of PIA networks and Openreach systems (desirable).
- Strong attention to detail and highly organised approach to work.
- Proven administration skills with the ability to manage multiple tasks.
- Excellent communication skills with the ability to build relationships with internal and external stakeholders.
- Strong IT skills, with experience in tracking and reporting systems.
The benefits:
- Pension – 5% employer / 5% employee contribution.
- Health Cashback Scheme – Can claim back prescription, GP and optician charges, therapy allowance, private outpatient consultations, EAP, 24/7 remote GP service, member discounts.
- 25 days annual leave + bank holidays, your birthday, house move and wedding day off.
- Option to buy or sell up to 5 additional days annual leave.
- Enhanced Paternity/Maternity/Adoption leave.
- High Street Shopping Discount Scheme - Holidays, food and drink, insurance, sport, tech, high street, Ikea, M&S, cinema etc.
- Free Parking on site.
- Regular ‘Lunch & Learns’.
- Social Events – Summer and End of Year parties.
- Customer Obsessed Awards - Regular opportunities to win!
You must have the right to work in the UK in order to be successfully appointed to this role.
PIA Coordinator in Kingston upon Hull employer: Quickline Communications
At Quickline, we pride ourselves on being an exceptional employer, offering a vibrant work culture that prioritises employee well-being and growth. Located in Willerby, East Riding of Yorkshire, our team enjoys competitive earnings, generous benefits including a health cashback scheme and enhanced leave options, as well as opportunities for professional development through regular 'Lunch & Learns' and social events. Join us in our mission to provide reliable broadband and be part of a supportive team that values your contributions and fosters meaningful relationships.
StudySmarter Expert Advice🤫
We think this is how you could land PIA Coordinator in Kingston upon Hull
✨Tip Number 1
Get to know Quickline and their mission! Research the company culture and values, so you can show how you align with them during your conversations. This will help you stand out as someone who truly gets what they’re about.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn to get insider tips about the role and the team. A friendly chat can give you valuable insights and might even lead to a referral!
✨Tip Number 3
Prepare for the interview by practising common questions related to PIA coordination. Think about examples from your past experiences that showcase your skills in managing relationships and handling multiple tasks effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining the Quickline team.
We think you need these skills to ace PIA Coordinator in Kingston upon Hull
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the PIA Coordinator role. Highlight your previous experience in network coordination and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your skills align with our mission at Quickline. Keep it engaging and personal – we love a bit of personality!
Show Off Your Communication Skills:Since this role involves building relationships, make sure to showcase your communication skills in your application. Whether it's through examples in your CV or your writing style in your cover letter, let us see how you connect with others.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at Quickline Communications
✨Know Your Networks
Make sure you brush up on your knowledge of PIA networks and Openreach systems. Understanding the technical aspects will not only impress your interviewers but also show that you're genuinely interested in the role.
✨Showcase Your Organisation Skills
Since this role requires managing multiple tasks, be ready to discuss how you stay organised. Bring examples of how you've successfully juggled various responsibilities in previous roles, especially in network coordination.
✨Build Relationships
Highlight your communication skills by sharing experiences where you've built strong relationships with stakeholders. This is crucial for a PIA Coordinator, so think of specific instances where your interpersonal skills made a difference.
✨Prepare for Scenario Questions
Expect questions about how you'd handle blockage issues or manage queries from the group mailbox. Prepare some scenarios in advance, detailing your thought process and the steps you would take to resolve these situations effectively.
