At a Glance
- Tasks: Coordinate network operations and manage relationships with Openreach for smooth project delivery.
- Company: Join Quickline, a company dedicated to providing great internet for everyone.
- Benefits: Enjoy 25 days leave, health cashback, and discounts on shopping and events.
- Other info: Flexible working options and opportunities for career growth await you.
- Why this job: Be part of a mission to deliver reliable broadband and make a real difference.
- Qualifications: Experience in network coordination and strong communication skills are essential.
The predicted salary is between 30000 - 40000 € per year.
We’re Quickline, and we believe everyone deserves great internet. Whoever you are, wherever you are and whatever you do online - our customers are at the heart of everything we do. So we’re on a mission to provide lightning fast, reliable broadband that reaches the places other providers leave behind.
Our mission relies on a team full of inspiring people, and we’re looking for a PIA Coordinator to support the development of our fibre and fixed wireless network. In this role, you’ll maintain a strong working relationship with Openreach, ensuring we meet business needs as well as safety, availability, and regulatory requirements.
Could that be you? If all things network coordination gets you out of bed in the morning and managing healthy relationships puts a smile on your face, then we would love to find out more about you. This is a fixed term contract for 18 months.
Here’s why you’ll love this role…
- Raising and managing blockage issues through to completion using the Blockage Self Provide Orders (SPO) process.
- Managing a group mailbox, coordinating and responding to PIA-related queries from across the business.
- Assisting and supporting the PIA Lead Coordinator with day-to-day operational delivery.
- Submitting and progressing Build Complete Orders in line with Notices of Intent (NOIs).
- Raising and managing Network Adjustment Orders.
- Tracking and reporting on order progression to ensure timely delivery.
- Raising Notices of Intent (NOIs) and maintaining accurate Openreach system updates.
- Responding to PIA Candid defects and liaising with Openreach to ensure swift resolution.
Here’s why you’ll be great in this role…
- Previous experience in a PIA Coordinator or similar network coordination role.
- Understanding of PIA networks and Openreach systems (desirable).
- Strong attention to detail and highly organised approach to work.
- Proven administration skills with the ability to manage multiple tasks.
- Excellent communication skills with the ability to build relationships with internal and external stakeholders.
- Strong IT skills, with experience in tracking and reporting systems.
The benefits…
- Pension – 5% employer / 5% employee contribution.
- Health Cashback Scheme – Can claim back prescription, GP and optician charges, therapy allowance, private outpatient consultations, EAP, 24/7 remote GP service, member discounts.
- 25 days annual leave + bank holidays, your birthday, house move and wedding day off.
- Option to buy or sell up to 5 additional days annual leave.
- Enhanced Paternity/Maternity/Adoption leave.
- High Street Shopping Discount Scheme - Holidays, food and drink, insurance, sport, tech, high street, Ikea, M&S, cinema etc.
- Free Parking on site.
- Regular ‘Lunch & Learns’.
- Social Events – Summer and End of Year parties etc.
- Customer Obsessed Awards - Regular opportunities to win!
Please note: You must have the right to work in the UK in order to be successfully appointed to this role.
Online Coordinator in Hull employer: Quickline Communications
At Quickline, we pride ourselves on being an exceptional employer, dedicated to fostering a supportive and dynamic work environment. As an Online Coordinator, you'll enjoy a range of benefits including a generous pension scheme, health cashback options, and ample annual leave, all while contributing to our mission of delivering reliable broadband to underserved areas. Our culture encourages personal growth through regular 'Lunch & Learns' and social events, making Quickline not just a workplace, but a community where your contributions truly matter.
StudySmarter Expert Advice🤫
We think this is how you could land Online Coordinator in Hull
✨Tip Number 1
Get to know the company inside out! Research Quickline's mission and values, and think about how your experience as a PIA Coordinator aligns with their goals. This will help you stand out in interviews and show that you're genuinely interested.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn to gain insights into the company culture and the role. Plus, it might just give you an edge when it comes to getting noticed during the hiring process.
✨Tip Number 3
Prepare for those tricky interview questions! Think about examples from your past roles that showcase your skills in managing relationships and handling multiple tasks. Practising your responses can help you feel more confident when it’s your turn to shine.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Quickline team and ready to contribute to their mission.
We think you need these skills to ace Online Coordinator in Hull
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the PIA Coordinator role. Highlight your relevant experience in network coordination and any specific skills that match the job description. We want to see how you fit into our mission!
Show Off Your Communication Skills:Since this role involves building relationships with stakeholders, don’t forget to showcase your communication skills. Use clear and concise language in your application to demonstrate your ability to convey information effectively.
Be Detail-Oriented:Attention to detail is key for this position. When filling out your application, double-check for any typos or errors. We appreciate candidates who take the time to ensure their submissions are polished and professional.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Quickline Communications
✨Know Your Networks
Make sure you brush up on your knowledge of PIA networks and Openreach systems. Understanding the technical aspects will not only impress your interviewers but also show that you're genuinely interested in the role.
✨Showcase Your Organisation Skills
Prepare examples that highlight your strong attention to detail and organisational skills. Think of times when you managed multiple tasks or resolved issues efficiently, as these are key traits for a PIA Coordinator.
✨Build Relationships
Since this role involves liaising with various stakeholders, be ready to discuss how you've successfully built relationships in previous roles. Share specific instances where your communication skills made a difference.
✨Prepare for Scenario Questions
Expect questions about how you'd handle specific situations, like managing blockage issues or responding to PIA-related queries. Practise your responses to demonstrate your problem-solving abilities and operational delivery experience.
