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- Tasks: Connect rural communities to superfast broadband and ensure high-quality installations.
- Company: Quickline, a mission-driven company providing reliable internet for all.
- Benefits: Generous leave, health cashback scheme, discounts, and social events.
- Why this job: Make a real difference by helping people get connected to the internet.
- Qualifications: Experience in installation, customer care skills, and a clean driving licence.
- Other info: Dynamic team culture with opportunities for growth and recognition.
The predicted salary is between 30000 - 40000 £ per year.
We're Quickline, and we believe everyone deserves great internet. Whoever you are, wherever you are and whatever you do online. So we’re on a mission to provide just that. Lightning fast, reliable broadband that reaches the places other providers leave behind.
Our mission relies on a team full of inspiring people, and we’re looking for an Installation Engineer to help us connect rural communities to superfast broadband.
Could that be you? If being out and about, on your tools gets you out of bed in the morning, and helping customers get connected puts a smile on your face then we would love to find out more about you.
Here’s why you’ll love this role…
- Maintain a high quality standard of installation both internally and externally at our customers' premises.
- Liaise with customers regarding the intended installation route and how the finished installation will look.
- Manage a safe working environment considering Health & Safety at all times.
- Carry out installation surveys competently and consider all options to deliver service.
- Document all installed equipment information and capture images of the installation for infrastructure records, support team use and our quality process.
- Provide excellent levels of customer communications and strive to exceed expectations.
Here’s why you’ll be great in this role…
- You have experience in a similar role - Ideally with an understanding of FTTP and FWA connections.
- You are comfortable working at heights, climbing ladders is no problem for you.
- Customer care comes second nature to you.
- You have a full clean driving licence and can successfully pass a DBS check.
The benefits…
- Pension – 5% employer / 5% employee contribution.
- Health Cashback Scheme – Can claim back prescription, GP and optician charges, therapy allowance, private outpatient consultations, EAP, 24/7 remote GP service, member discounts.
- 25 days annual leave + bank holidays, your birthday, house move and wedding day off.
- Option to buy or sell up to 5 additional days annual leave.
- Enhanced Paternity/Maternity/Adoption leave.
- High Street Shopping Discount Scheme - Holidays, food and drink, insurance, sport, tech, high street, Ikea, M&S, cinema etc.
- Free Parking on site.
- Regular ‘Lunch & Learns’.
- Social Events – Summer and End of Year parties etc.
- Customer Obsessed Awards - Regular opportunities to win!
Please note: You must have the right to work in the UK in order to be successfully appointed to this role.
Locations
Installation Engineer in Grantham, Lincolnshire employer: Quickline Communications
Contact Detail:
Quickline Communications Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Installation Engineer in Grantham, Lincolnshire
✨Tip Number 1
Get to know Quickline! Research our mission and values so you can show us how your skills align with what we do. This will help you stand out during interviews and make a great impression.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider info about the role and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for practical assessments! As an Installation Engineer, you might face hands-on tests. Brush up on your installation skills and safety protocols to show us you’re ready to hit the ground running.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by our recruitment team. Plus, it shows you’re serious about joining Quickline and helping us connect communities.
We think you need these skills to ace Installation Engineer in Grantham, Lincolnshire
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for connecting communities shine through. We want to see that you genuinely care about helping customers get online and that you're excited about the role of Installation Engineer.
Tailor Your CV: Make sure your CV highlights relevant experience, especially if you've worked with FTTP and FWA connections before. We love seeing how your skills match what we're looking for, so don’t be shy about showcasing your past achievements!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure to communicate your qualifications and experiences without any fluff. This helps us understand why you’d be a great fit for our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures it gets into the right hands. Plus, it makes the whole process smoother for everyone involved!
How to prepare for a job interview at Quickline Communications
✨Know Your Stuff
Make sure you brush up on your technical knowledge, especially around FTTP and FWA connections. Be ready to discuss your previous installation experiences and how they relate to the role at Quickline.
✨Customer Care is Key
Since customer care is a big part of this job, think of examples where you've gone above and beyond for a customer. Show them that you genuinely enjoy helping people get connected and that you can communicate effectively.
✨Safety First
Familiarise yourself with health and safety protocols relevant to installation work. Be prepared to discuss how you ensure a safe working environment, especially when working at heights or in challenging conditions.
✨Ask Questions
Don’t hesitate to ask questions during the interview. It shows your interest in the role and helps you understand what Quickline values in their installations. Inquire about their processes, team culture, and any challenges they face in connecting rural communities.