At a Glance
- Tasks: Coordinate network operations and manage relationships with Openreach for smooth project delivery.
- Company: Join Quickline, a company dedicated to providing great internet for everyone.
- Benefits: Enjoy 25 days leave, health cashback, discounts, and social events.
- Other info: Fixed term contract with opportunities for growth and development.
- Why this job: Be part of a mission to deliver reliable broadband and make a real difference.
- Qualifications: Experience in network coordination and strong communication skills are essential.
The predicted salary is between 30000 - 40000 € per year.
We're Quickline, and we believe everyone deserves great internet. Our customers are at the heart of everything we do. So we're on a mission to provide lightning fast, reliable broadband that reaches the places other providers leave behind. Our mission relies on a team full of inspiring people, and we're looking for a PIA Coordinator to support the development of our fibre and fixed wireless network. In this role, you'll maintain a strong working relationship with Openreach, ensuring we meet business needs as well as safety, availability, and regulatory requirements.
This is a fixed term contract for 18 months.
Here's why you'll love this role…
- Raising and managing blockage issues through to completion using the Blockage Self Provide Orders (SPO) process.
- Managing a group mailbox, coordinating and responding to PIA-related queries from across the business.
- Assisting and supporting the PIA Lead Coordinator with day-to-day operational delivery.
- Submitting and progressing Build Complete Orders in line with Notices of Intent (NOIs).
- Raising and managing Network Adjustment Orders.
- Tracking and reporting on order progression to ensure timely delivery.
- Raising Notices of Intent (NOIs) and maintaining accurate Openreach system updates.
- Responding to PIA Candid defects and liaising with Openreach to ensure swift resolution.
Here's why you'll be great in this role…
- Previous experience in a PIA Coordinator or similar network coordination role.
- Understanding of PIA networks and Openreach systems (desirable).
- Strong attention to detail and highly organised approach to work.
- Proven administration skills with the ability to manage multiple tasks.
- Excellent communication skills with the ability to build relationships with internal and external stakeholders.
- Strong IT skills, with experience in tracking and reporting systems.
The benefits…
- Pension – 5% employer / 5% employee contribution.
- Health Cashback Scheme – Can claim back prescription, GP and optician charges, therapy allowance, private outpatient consultations, EAP, 24/7 remote GP service, member discounts.
- 25 days annual leave + bank holidays, your birthday, house move and wedding day off.
- Option to buy or sell up to 5 additional days annual leave.
- Enhanced Paternity/Maternity/Adoption leave.
- High Street Shopping Discount Scheme - Holidays, food and drink, insurance, sport, tech, high street, Ikea, M&S, cinema etc.
- Free Parking on site.
- Regular ‘Lunch & Learns'.
- Social Events – Summer and End of Year parties etc.
- Customer Obsessed Awards - Regular opportunities to win!
Please note: You must have the right to work in the UK in order to be successfully appointed to this role.
PIA Coordinator in Cottingham employer: Quickline Communications
At Quickline, we pride ourselves on being an exceptional employer that values our team members and their contributions to our mission of providing reliable broadband to underserved areas. With a supportive work culture that encourages professional growth through regular 'Lunch & Learns' and social events, we offer competitive benefits including a generous pension scheme, health cashback options, and additional leave days for personal milestones. Join us in a role where your skills in network coordination will be recognised and rewarded, all while working in a dynamic environment that prioritises customer satisfaction and employee well-being.
StudySmarter Expert Advice🤫
We think this is how you could land PIA Coordinator in Cottingham
✨Tip Number 1
Network, network, network! Get out there and connect with people in the industry. Attend events, join online forums, or even reach out to current employees at Quickline on LinkedIn. Building relationships can open doors that a CV just can't.
✨Tip Number 2
Prepare for your interview by researching Quickline's mission and values. Show us that you understand our commitment to providing great internet and how your skills as a PIA Coordinator can help us achieve that. Tailor your answers to reflect our goals!
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to get comfortable discussing your experience and how it relates to the role. Focus on your ability to manage relationships and tackle network coordination challenges.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you're serious about joining the Quickline team and making a difference in the world of broadband.
We think you need these skills to ace PIA Coordinator in Cottingham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the PIA Coordinator role. Highlight your previous experience in network coordination and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your skills align with our mission at Quickline. Let us know what gets you excited about network coordination!
Show Off Your Communication Skills:Since building relationships is key in this role, make sure to showcase your excellent communication skills in your application. Whether it's through examples in your CV or your cover letter, we want to see how you connect with others!
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and submit your details!
How to prepare for a job interview at Quickline Communications
✨Know Your Networks
Before the interview, brush up on your knowledge of PIA networks and Openreach systems. Understanding these will not only show your enthusiasm for the role but also demonstrate that you’re ready to hit the ground running.
✨Showcase Your Communication Skills
Since this role involves building relationships with various stakeholders, prepare examples of how you've successfully communicated in previous roles. Think about times when you resolved issues or coordinated with teams effectively.
✨Be Organised and Detail-Oriented
Highlight your organisational skills by discussing how you manage multiple tasks. Bring examples of how your attention to detail has helped you in past roles, especially in administrative tasks or project management.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities, especially regarding blockage issues or order progression. Prepare scenarios where you’ve successfully navigated challenges in network coordination or similar roles.
