HR Operations Manager in Cottingham, North East

We're Quickline, and we believe everyone deserves great internet. Our customers are at the heart of everything we do. So we're on a mission to provide lightning fast, reliable broadband that reaches the places other providers leave behind. Our mission relies on a team full of inspiring, customer obsessed people, and we're looking for an HR Operations Manager with a strong HR operations background and experience leading teams in fast-paced, high-growth or customer-focused environments to help us deliver a consistent, efficient and employee-centred HR service, owning the employee lifecycle, improving HR processes and driving operational excellence.

Could that be you? If leading HR operations, improving processes and building manager capability gets you out of bed in the morning, and delivering efficient, compliant HR services that create a great employee experience puts a smile on your face, we'd love to hear from you.

Here's why you'll love this role…

• You'll lead and shape the HR Operations function, setting standards and improving how HR supports the business.
• Own and enhance the full employee lifecycle, from onboarding to offboarding.
• Play a key role in implementing a new HRIS and driving digital transformation.
• Plan and coordinate line manager training on core HR policies, processes and procedures to build confidence and consistency in people management.
• Work closely with leaders to influence decision-making through people insights and data.

Here's why you'll be great in this role…

• Strong background in HR operations with experience leading or managing a team.
• Hold a Level 5 CIPD qualification (or equivalent experience).
• Confident handling employee relations cases and advising managers in a fast-paced environment.
• Proven experience improving HR processes, service delivery or operational efficiency.
• Comfortable working with HR systems, data, reporting and operational metrics.
• Strong knowledge of the employee lifecycle, employment law and compliance requirements.

The benefits…

• Pension – 5% employer / 5% employee contribution.
• Health Cashback Scheme – Can claim back prescription, GP and optician charges, therapy allowance, private outpatient consultations, EAP, 24/7 remote GP service, member discounts.
• 25 days annual leave + bank holidays, your birthday, house move and wedding day off.
• Option to buy or sell up to 5 additional days annual leave.
• Enhanced Paternity/Maternity/Adoption leave.
• High Street Shopping Discount Scheme – Holidays, food and drink, insurance, sport, tech, high street, Ikea, M&S, cinema etc.
• Free Parking on site.
• Regular ‘Lunch & Learns'.
• Social Events – Summer and End of Year parties etc.
• Customer Obsessed Awards - Regular opportunities to win!

Note to agencies – Quickline have an internal recruitment team. We will not accept unsolicited CVs from any source other than directly from a candidate via our Applicant Tracking System (“ATS”). Any unsolicited CVs sent to Quickline, via the Quickline careers email address, directly to Quickline employees or managers, will be considered Quickline property and Quickline are free to contact those prospective candidates directly with zero financial repercussions. For further information refer to our careers page. Please note: You must have the right to work in the UK in order to be successfully appointed to this role.