Senior Business Analyst in Willerby

• Location: Willerby, East Riding of Yorkshire, United Kingdom
• Earnings: Competitive

Senior Business Analyst

We’re Quickline, and we believe everyone deserves great internet. Whoever you are, wherever you are and whatever you do online - our customers are at the heart of everything we do.We are delivering a large-scale digital transformation modernising systems, processes and customer journeys.

Our mission relies on a team delivering customer-centric, data-driven transformation outcomes, and we’re looking for a Senior Business Analyst play a central role in enterprise-wide digital transformation across systems, processes, and end-to-end customer journeys.

Could that be you? If transformation projects get you out of bed in the morning and effective stakeholder managementputs a genuine smile on your face, then we would love to find out more about you.

Here’s why you’ll love this role…

• Lead meaningful transformation – play a key role in delivering our digital transformation across systems, processes and capabilities
• Strategic + hands on – translate business strategy into actionable outcomes and own detailed analysis using Agile practices
• Influence at senior level – partner with stakeholders, architects and vendors to drive the right outcomes
• Step into leadership – deputise for the Head of Digital Transformation and help shape team direction
• Build capability – define modern BA practices (Agile, product led, data-driven) and mentor others
• Drive real, measurable change – using KPIs, insight and data to validate outcomes and continuous improvement

Here’s why you’ll be great in this role…

• A strong track record operating as a Senior Business Analyst within digital or transformation environments
• Highly capable in eliciting, analysing and documenting requirements using Agile artefacts such as user stories and backlog management
• Comfortable working with CRM and ITSM platforms (Salesforce experience is a bonus)
• Confidence to facilitate workshops, engage stakeholders and provide constructive challenge
• Proven ability to collaborate with architects and thirdparty vendors to shape and deliver solutions

Benefits

• Pension – 5% employer / 5% employee contribution.
• Health Cashback Scheme – Can claim back prescription, GP and optician charges, therapy allowance, private outpatient consultations,EAP, 24/7 remote GP service, member discounts.
• 25 days annual leave + bank holidays, your birthday, house move and wedding day off.
• Option to buy or sell up to 5 additional days annual leave
• Enhanced Paternity/Maternity/Adoption leave
• High Street Shopping Discount Scheme - Holidays, food and drink, insurance, sport, tech, high street, Ikea, M&S, cinema etc.
• Free Parking on site.
• Regular ‘Lunch & Learns’
• Social Events – Summer and End of Year parties etc.
• Customer Obsessed Awards - Regular opportunities to win!

Please note: You must have the right to work in the UK in order to be successfully appointed to this role.