At a Glance
- Tasks: Coordinate network operations and manage relationships with Openreach for smooth project delivery.
- Company: Join Quickline, a company dedicated to providing great internet for everyone.
- Benefits: Enjoy 25 days annual leave, health cashback scheme, and exciting social events.
- Other info: Fixed-term contract with opportunities for professional growth and development.
- Why this job: Be part of a mission to deliver lightning-fast broadband and make a real difference.
- Qualifications: Experience in network coordination and strong communication skills are essential.
The predicted salary is between 30000 - 40000 € per year.
We’re Quickline, and we believe everyone deserves great internet. Our customers are at the heart of everything we do. We’re on a mission to provide lightning‑fast, reliable broadband that reaches the places other providers leave behind. Our mission relies on a team full of inspiring people, and we’re looking for a PIA Coordinator to support the development of our fibre and fixed‑wireless network. In this role, you’ll maintain a strong working relationship with Openreach, ensuring we meet business needs as well as safety, availability, and regulatory requirements.
Here’s why you’ll love this role:
- Raising and managing blockage issues through to completion using the Blockage Self Provide Orders (SPO) process.
- Managing a group mailbox, coordinating and responding to PIA‑related queries from across the business.
- Assisting and supporting the PIA Lead Coordinator with day‑to‑day operational delivery.
- Submitting and progressing Build Complete Orders in line with Notices of Intent (NOIs).
- Raising and managing Network Adjustment Orders.
- Tracking and reporting on order progression to ensure timely delivery.
- Raising Notices of Intent (NOIs) and maintaining accurate Openreach system updates.
- Responding to PIA Candid defects and liaising with Openreach to ensure swift resolution.
Here’s why you’ll be great in this role:
- Previous experience in a PIA Coordinator or similar network coordination role.
- Understanding of PIA networks and Openreach systems (desirable).
- Strong attention to detail and highly organised approach to work.
- Proven administration skills with the ability to manage multiple tasks.
- Excellent communication skills with the ability to build relationships with internal and external stakeholders.
- Strong IT skills, with experience in tracking and reporting systems.
The Benefits:
- Pension – 5% employer / 5% employee contribution.
- Health Cashback Scheme – claim back prescription, GP and optician charges, therapy allowance, private outpatient consultations, EAP, 24/7 remote GP service, member discounts.
- 25 days annual leave plus bank holidays, your birthday, house move and wedding day off.
- Option to buy or sell up to 5 additional days annual leave.
- Enhanced Paternity, Maternity and Adoption leave.
- High‑Street Shopping Discount Scheme – holidays, food and drink, insurance, sport, tech, high street, Ikea, M&S, cinema, etc.
- Free parking on site.
- Regular ‘Lunch & Learns’.
- Social events – summer and end‑of‑year parties, etc.
- Customer‑Obsessed Awards – regular opportunities to win.
Please note: You must have the right to work in the UK in order to be successfully appointed to this role.
PIA Coordinator in Willerby employer: Quickline Communications Limited
At Quickline, we pride ourselves on being an exceptional employer, dedicated to fostering a supportive and dynamic work environment. As a PIA Coordinator, you'll enjoy a range of benefits including generous annual leave, a health cashback scheme, and opportunities for professional growth through regular 'Lunch & Learns' and social events. Our commitment to employee well-being and development, combined with our mission to provide reliable broadband to underserved areas, makes Quickline a truly rewarding place to work.
Contact Detail:
Quickline Communications Limited Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land PIA Coordinator in Willerby
✨Tip Number 1
Get to know Quickline! Research the company culture and values so you can show how you fit in. When you understand what makes them tick, you can tailor your approach and impress them during interviews.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. A friendly chat can give you insider info about the role and help you stand out when you apply through our website.
✨Tip Number 3
Prepare for the interview by practising common questions related to PIA coordination. Think about your past experiences and how they relate to the job description. We want to see your skills shine!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can keep you fresh in their minds. It shows you're genuinely interested in the role and helps build that all-important relationship.
We think you need these skills to ace PIA Coordinator in Willerby
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the PIA Coordinator role. Highlight your previous experience in network coordination and any relevant skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your skills align with our mission at Quickline. Keep it engaging and personal – we love to see your personality come through!
Show Off Your Communication Skills:Since this role involves building relationships, make sure to showcase your excellent communication skills in your application. Whether it's through your CV or cover letter, let us know how you’ve successfully managed relationships in the past.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and submit your materials!
How to prepare for a job interview at Quickline Communications Limited
✨Know Your PIA Stuff
Make sure you brush up on your knowledge of PIA networks and Openreach systems. Familiarise yourself with the Blockage Self Provide Orders (SPO) process and how to manage blockage issues. This will show that you're not just interested in the role, but that you understand the technical aspects that come with it.
✨Show Off Your Organisational Skills
Since this role involves managing multiple tasks and a group mailbox, be ready to discuss how you stay organised. Bring examples of how you've successfully juggled various responsibilities in the past, and maybe even share a few tools or methods you use to keep everything on track.
✨Communicate Like a Pro
Excellent communication is key for this position. Prepare to demonstrate your ability to build relationships with both internal and external stakeholders. Think of specific instances where your communication skills helped resolve an issue or improved a working relationship.
✨Be Ready to Discuss Reporting
Since tracking and reporting on order progression is part of the job, be prepared to talk about your experience with reporting systems. Highlight any relevant software you've used and how you've leveraged data to ensure timely delivery in previous roles.
