At a Glance
- Tasks: Lead and develop a team to provide top-notch IT support and ensure security compliance.
- Company: Join Quickline, a mission-driven company providing reliable broadband to everyone.
- Benefits: Enjoy 25 days annual leave, health cashback, and discounts on high-street shopping.
- Other info: Dynamic work environment with regular social events and opportunities for career growth.
- Why this job: Take ownership of IT services and make a real impact in a growing company.
- Qualifications: Experience in managing IT teams and strong knowledge of cyber-security practices required.
The predicted salary is between 45000 - 60000 £ per year.
We’re Quickline, and we believe everyone deserves great internet.
Whoever you are, wherever you are and whatever you do online - our customers are at the heart of everything we do.
So we’re on a mission to provide lightning fast, reliable broadband that reaches the places other providers leave behind.
Our mission relies on a team full of inspiring, customer‑obsessed people, and we’re looking for an IT manager to keep around 450 colleagues connected, secure and productive as the business scales.
Could that be you? If you want a role with genuine ownership of service, security and project delivery, we’d love to hear from you.
Responsibilities
- Lead, manage and develop a team of IT Engineers and Apprentices, ensuring high‑quality 1st and 2nd line support across all end‑user services.
- Own the security posture of the end‑user environment, implementing agreed controls and providing evidence supporting ISO 27001 and Telecommunications (Security) Act compliance.
- Own the availability, performance and reliability of end‑user services: M365, devices, LAN/WLAN, voice and mobile.
- Manage third‑party suppliers supporting end‑user IT services, with clear SLAs and regular performance reviews.
- Own SLAs, user satisfaction (CSAT) and service reporting, driving continuous service improvements.
Qualifications
- Proven experience managing and developing IT service desk/support teams.
- Hands‑on troubleshooting across desktop, applications and networks.
- Strong working knowledge of cyber‑security practice and supporting compliance standards (ISO 27001, Cyber Essentials).
- Strong knowledge of Microsoft 365, Azure and modern workplace tooling.
- Experience delivering IT infrastructure or end‑user projects end to end with vendor coordination.
Benefits
- Pension – 5% employer / 5% employee contribution.
- Health Cashback Scheme – claim back prescription, GP and optician charges, therapy allowance, private outpatient consultations, EAP, 24/7 remote GP service, member discounts.
- 25 days annual leave + bank holidays, birthday, house‑move and wedding‑day off.
- Option to buy or sell up to 5 additional days annual leave.
- Enhanced Paternity/Maternity/Adoption leave.
- Life Assurance.
- High‑street shopping discount scheme – holidays, food and drink, insurance, sport, tech, high street, Ikea, M&S, cinema, etc.
- Free parking on site.
- Regular “Lunch & Learns”.
- Social events – summer and end‑of‑year parties.
• Core value awards – regular opportunities to win!
You must have the right to work in the UK in order to be successfully appointed to this role.
#J-18808-Ljbffr
IT Manager in Willerby employer: Quickline Communications Limited
As an HR Advisor with us, you'll thrive in a supportive and dynamic work environment that prioritises employee well-being and professional growth. Our comprehensive benefits package, including a Health Cashback Scheme and generous annual leave options, reflects our commitment to work-life balance. Join a culture that values innovation and collaboration, where your contributions are recognised through regular awards and social events, making this an exceptional place to build your career.
Contact Details:
Quickline Communications Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land IT Manager in Willerby
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Quickline Communications Limited values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Quickline Communications Limited might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Quickline Communications Limited!
✨Direct Apply to Quickline Communications Limited
Let's not forget to apply directly through the Quickline Communications Limited website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace IT Manager in Willerby
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Quickline Communications Limited.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Quickline Communications Limited. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Quickline Communications Limited
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
