At a Glance
- Tasks: Install superfast broadband and connect rural communities to reliable internet.
- Company: Quickline, a mission-driven company focused on great internet for everyone.
- Benefits: Pension scheme, health cashback, 25 days leave, and discounts at popular retailers.
- Other info: Enjoy social events, lunch & learns, and opportunities to win awards!
- Why this job: Be part of a team making a real difference in people's lives through technology.
- Qualifications: Experience in installation, customer care skills, and a full clean driving licence.
The predicted salary is between 30000 - 40000 £ per year.
We’re Quickline, and we believe everyone deserves great internet. Whoever you are, wherever you are and whatever you do online. So we’re on a mission to provide just that. Lightning fast, reliable broadband that reaches the places other providers leave behind. Our mission relies on a team full of inspiring people, and we’re looking for an Installation Engineer to help us connect rural communities to superfast broadband.
If being out and about, on your tools gets you out of bed in the morning, and helping customers get connected puts a smile on your face then we would love to find out more about you.
Here’s why you’ll love this role:
- Maintain a high quality standard of installation both internally and externally at our customers' premises.
- Liaise with customers regarding the intended installation route and how the finished installation will look.
- Manage a safe working environment considering Health & Safety at all times.
- Carry out installation surveys competently and consider all options to deliver service.
- Document all installed equipment information and capture images of the installation for infrastructure records, support team use and our quality process.
- Provide excellent levels of customer communications and strive to exceed expectations.
Here’s why you’ll be great in this role:
- You have experience in a similar role - Ideally with an understanding of FTTP and FWA connections.
- You are comfortable working at heights, climbing ladders is no problem for you.
- Customer care comes second nature to you.
- You have a full clean driving licence and can successfully pass a DBS check.
The Benefits:
- Pension – 5% employer / 5% employee contribution.
- Health Cashback Scheme – Can claim back prescription, GP and optician charges, therapy allowance, private outpatient consultations, EAP, 24/7 remote GP service, member discounts.
- 25 days annual leave + bank holidays, your birthday, house move and wedding day off.
- Option to buy or sell up to 5 additional days annual leave.
- Enhanced Paternity/Maternity/Adoption leave.
- High Street Shopping Discount Scheme - Holidays, food and drink, insurance, sport, tech, high street, Ikea, M&S, cinema etc.
- Free Parking on site.
- Regular ‘Lunch & Learns’.
- Social Events – Summer and End of Year parties etc.
- Customer Obsessed Awards - Regular opportunities to win!
Please note: You must have the right to work in the UK in order to be successfully appointed to this role.
Installation Engineer - North Yorkshire in Malton employer: Quickline Communications Limited
At Quickline, we pride ourselves on being an exceptional employer dedicated to connecting rural communities with reliable broadband. Our vibrant work culture fosters collaboration and innovation, offering employees ample opportunities for growth and development, alongside a comprehensive benefits package that includes generous leave policies and health cashback schemes. Join us in making a meaningful impact while enjoying a supportive environment that celebrates your contributions.
Contact Details:
Quickline Communications Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Installation Engineer - North Yorkshire in Malton
✨Tip Number 1
Get to know Quickline! Research the company’s mission and values so you can show how your skills align with their goal of providing great internet. This will help you stand out during interviews.
✨Tip Number 2
Practice your customer service skills! Since this role is all about connecting with customers, think of examples from your past experiences where you’ve gone above and beyond to help someone. Be ready to share these stories!
✨Tip Number 3
Show off your technical know-how! Brush up on FTTP and FWA connections, and be prepared to discuss any relevant experience you have. This will demonstrate your expertise and readiness for the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Quickline team. Don’t miss out on this opportunity!
We think you need these skills to ace Installation Engineer - North Yorkshire in Malton
Some tips for your application 🫡
Show Your Passion:Let us see your enthusiasm for connecting communities! In your application, share why you’re excited about the role of Installation Engineer and how you can contribute to our mission of providing great internet.
Tailor Your CV:Make sure your CV highlights relevant experience, especially with FTTP and FWA connections. We want to see how your skills match what we’re looking for, so don’t be shy about showcasing your past achievements!
Be Clear and Concise:When writing your cover letter, keep it straightforward. We appreciate clarity, so get to the point about why you’d be a great fit for the team and how you can help us exceed customer expectations.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Quickline Communications Limited
✨Know Your Stuff
Make sure you brush up on your knowledge of FTTP and FWA connections. Being able to discuss these topics confidently will show that you understand the technical side of the role and can handle installations effectively.
✨Customer Care is Key
Since customer care is a big part of this job, think of examples from your past experiences where you went above and beyond for a customer. Be ready to share how you’ve handled tricky situations and made customers happy.
✨Safety First
Familiarise yourself with health and safety regulations related to installation work. Be prepared to discuss how you ensure a safe working environment, especially when working at heights or in challenging conditions.
✨Show Your Enthusiasm
Let your passion for connecting communities shine through during the interview. Talk about why you love being out and about, using your tools, and helping people get connected. A positive attitude can make a huge difference!
