At a Glance
- Tasks: Install superfast broadband and connect rural communities to reliable internet.
- Company: Join Quickline, a mission-driven company dedicated to great internet for everyone.
- Benefits: Enjoy 25 days annual leave, health cashback scheme, and regular social events.
- Other info: Dynamic team culture with opportunities for recognition and career growth.
- Why this job: Make a real difference by helping customers get connected and enjoy fast internet.
- Qualifications: Experience in installation, customer care skills, and a full clean driving licence required.
The predicted salary is between 30000 - 40000 € per year.
We’re Quickline, and we believe everyone deserves great internet. Whoever you are, wherever you are and whatever you do online. So we’re on a mission to provide just that. Lightning fast, reliable broadband that reaches the places other providers leave behind. Our mission relies on a team full of inspiring people, and we’re looking for an Installation Engineer to help us connect rural communities to superfast broadband.
If being out and about, on your tools gets you out of bed in the morning, and helping customers get connected puts a smile on your face then we would love to find out more about you.
Responsibilities:
- Maintain a high quality standard of installation both internally and externally at our customers' premises.
- Liaise with customers regarding the intended installation route and how the finished installation will look.
- Manage a safe working environment considering Health & Safety at all times.
- Carry out installation surveys competently and consider all options to deliver service.
- Document all installed equipment information and capture images of the installation for infrastructure records, support team use and our quality process.
- Provide excellent levels of customer communications and strive to exceed expectations.
Requirements:
- You have experience in a similar role - Ideally with an understanding of FTTP and FWA connections.
- You are comfortable working at heights, climbing ladders is no problem for you.
- Customer care comes second nature to you.
- You have a full clean driving licence and can successfully pass a DBS check.
The Benefits:
- Pension - 5% employer / 5% employee contribution.
- Health Cashback Scheme - Can claim back prescription, GP and optician charges, therapy allowance, private outpatient consultations, EAP, 24/7 remote GP service, member discounts.
- 25 days annual leave + bank holidays, your birthday, house move and wedding day off.
- Option to buy or sell up to 5 additional days annual leave.
- Enhanced Paternity/Maternity/Adoption leave.
- High Street Shopping Discount Scheme - Holidays, food and drink, insurance, sport, tech, high street, Ikea, M&S, cinema etc.
- Free Parking on site.
- Regular ‘Lunch & Learns’ Social Events - Summer and End of Year parties etc.
- Customer Obsessed Awards - Regular opportunities to win!
Installation Engineer in Lincoln employer: Quickline Communications Limited
At Quickline, we pride ourselves on being an exceptional employer dedicated to connecting rural communities with reliable broadband. Our supportive work culture fosters personal and professional growth, offering generous benefits such as a health cashback scheme, enhanced leave options, and regular social events that celebrate our team's achievements. Join us in making a meaningful impact while enjoying a fulfilling career as an Installation Engineer.
Contact Detail:
Quickline Communications Limited Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Installation Engineer in Lincoln
✨Tip Number 1
Get to know Quickline! Research their mission and values so you can show how your skills align with their goal of connecting rural communities. This will help you stand out during interviews.
✨Tip Number 2
Practice your customer communication skills. Since customer care is key for this role, think of examples where you've gone above and beyond for customers. Be ready to share these stories!
✨Tip Number 3
Show off your technical know-how! Brush up on FTTP and FWA connections, and be prepared to discuss your experience with installations. Confidence in your technical skills can really impress.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Quickline team. Don’t miss out!
We think you need these skills to ace Installation Engineer in Lincoln
Some tips for your application 🫡
Show Your Passion:Let us see your enthusiasm for the role! In your application, share why connecting rural communities to superfast broadband excites you. A personal touch can really make your application stand out.
Tailor Your CV:Make sure your CV highlights relevant experience, especially with FTTP and FWA connections. We want to see how your skills align with our mission, so don’t be shy about showcasing your past installations!
Be Clear and Concise:When writing your cover letter, keep it straightforward. We appreciate clarity, so get to the point about your qualifications and how you can contribute to our team. Avoid fluff and focus on what matters!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Quickline Communications Limited
✨Know Your Stuff
Make sure you brush up on your knowledge of FTTP and FWA connections. Being able to discuss these topics confidently will show that you’re not just a candidate, but someone who understands the technical side of the role.
✨Customer Care is Key
Since customer care comes second nature to you, prepare some examples of how you've gone above and beyond for customers in the past. Quickline values excellent communication, so be ready to share how you’ve exceeded expectations in previous roles.
✨Safety First
Familiarise yourself with health and safety regulations relevant to installation work. Be prepared to discuss how you ensure a safe working environment, especially when working at heights or using tools.
✨Document Your Success
Think about how you’ve documented installations or projects in the past. Quickline wants to know how you keep track of equipment information and installation images, so have a few examples ready to demonstrate your organisational skills.
