At a Glance
- Tasks: Coordinate network operations and manage relationships with Openreach for smooth project delivery.
- Company: Join Quickline, a company dedicated to providing great internet for everyone.
- Benefits: Enjoy 25 days annual leave, health cashback scheme, and regular social events.
- Other info: Fixed term contract for 18 months with excellent career development opportunities.
- Why this job: Be part of a mission to deliver lightning-fast broadband and make a real difference.
- Qualifications: Experience in network coordination and strong communication skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
Do not wait to apply after reading this description; a high application volume is expected for this opportunity. We’re Quickline, and we believe everyone deserves great internet. Whoever you are, wherever you are and whatever you do online - our customers are at the heart of everything we do. So we’re on a mission to provide lightning fast, reliable broadband that reaches the places other providers leave behind. Our mission relies on a team full of inspiring people, and we’re looking for a PIA Coordinator to support the development of our fibre and fixed wireless network.
In this role, you’ll maintain a strong working relationship with Openreach, ensuring we meet business needs as well as safety, availability, and regulatory requirements. Could that be you? If all things network coordination gets you out of bed in the morning and managing healthy relationships puts a smile on your face, then we would love to find out more about you. This is a fixed term contract for 18 months.
Here’s why you’ll love this role:
- Raising and managing blockage issues through to completion using the Blockage Self Provide Orders (SPO) process.
- Managing a group mailbox, coordinating and responding to PIA-related queries from across the business.
- Assisting and supporting the PIA Lead Coordinator with day-to-day operational delivery.
- Submitting and progressing Build Complete Orders in line with Notices of Intent (NOIs).
- Raising and managing Network Adjustment Orders.
- Tracking and reporting on order progression to ensure timely delivery.
- Raising Notices of Intent (NOIs) and maintaining accurate Openreach system updates.
- Responding to PIA Candid defects and liaising with Openreach to ensure swift resolution.
Here’s why you’ll be great in this role:
- Previous experience in a PIA Coordinator or similar network coordination role.
- Understanding of PIA networks and Openreach systems (desirable).
- Strong attention to detail and highly organized approach to work.
- Proven administration skills with the ability to manage multiple tasks.
- Excellent communication skills with the ability to build relationships with internal and external stakeholders.
- Strong IT skills, with experience in tracking and reporting systems.
The benefits:
- Pension – 5% employer / 5% employee contribution.
- Health Cashback Scheme – Can claim back prescription, GP and optician charges, therapy allowance, private outpatient consultations, EAP, 24/7 remote GP service, member discounts.
- 25 days annual leave + bank holidays, your birthday, house move and wedding day off.
- Option to buy or sell up to 5 additional days annual leave.
- Enhanced Paternity/Maternity/Adoption leave.
- High Street Shopping Discount Scheme - Holidays, food and drink, insurance, sport, tech, high street, Ikea, M&S, cinema etc.
- Free Parking on site.
- Regular ‘Lunch & Learns’ Social Events – Summer and End of Year parties etc.
- Customer Obsessed Awards - Regular opportunities to win!
Please note: You must have the right to work in the UK in order to be successfully appointed to this role.
PIA Coordinator in Kirk Ella employer: Quickline Communications Limited
At Quickline, we pride ourselves on being an exceptional employer, dedicated to fostering a supportive and dynamic work environment. Our commitment to employee well-being is reflected in our comprehensive benefits package, including generous annual leave, health cashback schemes, and opportunities for professional growth through regular 'Lunch & Learns' and social events. Join us in our mission to provide reliable broadband to underserved areas, and be part of a team that values your contributions and encourages meaningful relationships with both colleagues and customers.
Contact Details:
Quickline Communications Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land PIA Coordinator in Kirk Ella
✨Tip Number 1
Get to know Quickline! Research the company’s mission and values, especially their commitment to providing great internet. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn to get insider tips about the role and the company culture. A friendly chat can give you valuable insights and might even lead to a referral!
✨Tip Number 3
Prepare for the interview by practising common questions related to PIA coordination. Think about how your previous experience aligns with the job description and be ready to share specific examples that highlight your skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining Quickline and contributing to their mission.
We think you need these skills to ace PIA Coordinator in Kirk Ella
Some tips for your application 🫡
Get to Know Us:Before you dive into your application, take a moment to understand Quickline's mission and values. We’re all about providing great internet for everyone, so let that passion shine through in your writing!
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in network coordination and relationship management. We want to see how your skills align with the PIA Coordinator role, so don’t hold back!
Show Off Your Communication Skills:Since this role involves liaising with various stakeholders, it’s crucial to demonstrate your excellent communication abilities. Use clear and concise language in your application to reflect this skill.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Quickline Communications Limited
✨Know Your Networks
Before the interview, brush up on your knowledge of PIA networks and Openreach systems. Being able to discuss these topics confidently will show that you're not just interested in the role but also understand its technical aspects.
✨Showcase Your Organisation Skills
Prepare examples that highlight your strong attention to detail and organisational skills. Think of times when you managed multiple tasks or resolved blockage issues effectively, as these are key to the PIA Coordinator role.
✨Build Relationships
Since this role involves liaising with various stakeholders, be ready to discuss how you've successfully built and maintained relationships in previous roles. Share specific instances where your communication skills made a difference.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities. Prepare by thinking through potential challenges you might face in the role and how you would address them, especially regarding order progression and defect resolution.
