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- Tasks: Connect rural communities to superfast broadband and ensure high-quality installations.
- Company: Quickline, a mission-driven company providing reliable internet access.
- Benefits: Generous annual leave, health cashback scheme, and regular social events.
- Other info: Dynamic work environment with opportunities for personal and professional growth.
- Why this job: Be part of a team making a real difference in people's lives through technology.
- Qualifications: Experience in installation, customer care skills, and a full clean driving licence.
The predicted salary is between 30000 - 40000 £ per year.
We’re Quickline, and we believe everyone deserves great internet. We’re on a mission to provide fast, reliable broadband that reaches places other providers leave behind. We’re looking for an Installation Engineer to help us connect rural communities to superfast broadband. If being out and about, using your tools, and helping customers get connected excites you, we would love to hear from you.
Responsibilities
- Maintain a high quality standard of installation both internally and externally at our customers' premises.
- Liaise with customers regarding the intended installation route and how the finished installation will look.
- Manage a safe working environment considering Health & Safety at all times.
- Carry out installation surveys competently and consider all options to deliver service.
- Document all installed equipment information and capture images of the installation for infrastructure records, support team use and our quality process.
- Provide excellent levels of customer communications and strive to exceed expectations.
Qualifications
- You have experience in a similar role — ideally with an understanding of FTTP and FWA connections.
- You are comfortable working at heights; climbing ladders is no problem for you.
- Customer care comes second nature to you.
- You have a full clean driving licence and can successfully pass a DBS check.
Benefits
- Pension - 5% employer / 5% employee contribution.
- Health Cashback Scheme with coverage for prescription, GP and optician charges, therapy allowance, private outpatient consultations, EAP, 24/7 remote GP service, and member discounts.
- 25 days annual leave plus bank holidays, your birthday, house move and wedding day off.
- Option to buy or sell up to 5 additional days annual leave.
- Enhanced Paternity/Maternity/Adoption leave.
- High Street Shopping Discount Scheme covering holidays, food and drink, insurance, sport, tech, high street stores, and more.
- Free parking on site.
- Regular ‘Lunch & Learns’ and social events (Summer and End of Year parties).
- Customer Obsessed Awards — regular opportunities to win.
Please note: You must have the right to work in the UK in order to be successfully appointed to this role.
Installation Engineer - North Yorkshire employer: Quickline Communications Limited
Contact Detail:
Quickline Communications Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Installation Engineer - North Yorkshire
✨Tip Number 1
Get to know Quickline! Research the company and its mission to provide great internet. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer communication skills. As an Installation Engineer, you'll be interacting with customers regularly. Role-play scenarios with friends or family to boost your confidence and ensure you can handle any questions or concerns they might have.
✨Tip Number 3
Show off your technical skills! Be ready to discuss your experience with FTTP and FWA connections. Bring examples of past installations you've done, and if possible, share photos to demonstrate your work quality.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're proactive and serious about joining the Quickline team.
We think you need these skills to ace Installation Engineer - North Yorkshire
Some tips for your application 🫡
Show Your Passion for Connectivity: When you're writing your application, let us know why connecting rural communities to superfast broadband excites you. Share any personal experiences or motivations that drive your passion for this role.
Highlight Relevant Experience: Make sure to detail your experience in similar roles, especially with FTTP and FWA connections. We want to see how your skills align with what we do at Quickline, so don’t hold back!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language to describe your qualifications and experiences, making it easy for us to see why you’d be a great fit for the Installation Engineer position.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Quickline Communications Limited
✨Know Your Stuff
Make sure you brush up on your knowledge of FTTP and FWA connections. Being able to discuss these topics confidently will show that you understand the technical side of the role and can handle the installations effectively.
✨Customer Care is Key
Since customer care comes second nature to you, prepare some examples of how you've gone above and beyond for customers in the past. This will demonstrate your commitment to providing excellent service, which is crucial for Quickline.
✨Safety First
Familiarise yourself with health and safety regulations related to installation work. Be ready to discuss how you ensure a safe working environment, especially when working at heights or in challenging conditions.
✨Document Everything
Highlight your organisational skills by discussing how you document installations and capture images for records. Quickline values thoroughness, so showing that you can keep accurate records will set you apart from other candidates.