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- Tasks: As a Credit Controller, you'll manage debt collection and ensure prompt payment from customers.
- Company: Quickline is on a mission to provide reliable broadband to everyone, everywhere.
- Benefits: Enjoy a customer-focused work environment and the chance to make a real impact.
- Why this job: Join a passionate team dedicated to excellent customer service and financial success.
- Qualifications: Experience in credit control and strong communication skills are essential.
- Other info: This role is onsite at our Willerby office, 5 days a week.
The predicted salary is between 28800 - 42000 £ per year.
Credit Controller We’re Quickline, and we believe everyone deserves great internet. Whoever you are, wherever you are and whatever you do online. So we’re on a mission to provide just that. Lightning fast, reliable broadband that reaches the places other providers leave behind. Our mission relies on a team full of inspiring people, and we’re looking for an experienced Credit Controller to help us to reduce any potential and actual financial loss by delivering the debt collection and credit control process. This role will sit directly within the Customer Experience community and support finance teams. Could that be you? If ensuring prompt payment collection gets you out of bed in the morning, and speaking with customers puts a smile on your face then we would love to find out more about you. This role is based onsite at our Willerby office, 5 days per week. Here’s why you’ll love the Credit Controller role… – You will provide a customer focused service – Ensure the prompt collection of payment and support debt collection targets – Monitoring and required action of actual and potential customer status due to overdue debt – Maximize customer retention through cash collection and arranged payment whilst limiting exposure to bad debt – Support customers and colleagues with debt, account, and billing enquiries – Working closely with finance and account man…
Credit Controller employer: Quickline Communications Careers
Contact Detail:
Quickline Communications Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Credit Controller
✨Tip Number 1
Familiarize yourself with Quickline's mission and values. Understanding their commitment to providing reliable broadband will help you align your answers during the interview, showcasing how your experience as a Credit Controller can contribute to their goals.
✨Tip Number 2
Prepare examples of how you've successfully managed debt collection processes in the past. Highlight specific situations where you improved cash flow or customer retention, as this will demonstrate your ability to meet the targets Quickline is looking for.
✨Tip Number 3
Showcase your customer service skills. Since the role emphasizes a customer-focused approach, be ready to discuss how you've effectively communicated with customers regarding their accounts and resolved any issues they faced.
✨Tip Number 4
Research common challenges in credit control within the broadband industry. Being knowledgeable about potential issues Quickline might face will allow you to engage in meaningful discussions during your interview, positioning you as a proactive candidate.
We think you need these skills to ace Credit Controller
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Credit Controller position at Quickline. Understand the key responsibilities and required skills, such as customer service focus and debt collection processes.
Tailor Your CV: Customize your CV to highlight relevant experience in credit control, debt collection, and customer service. Use specific examples that demonstrate your ability to manage overdue debts and support customers effectively.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for customer service and your experience in financial roles. Mention how your skills align with Quickline's mission of providing great internet and ensuring prompt payment collection.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application shows attention to detail, which is crucial for a Credit Controller role.
How to prepare for a job interview at Quickline Communications Careers
✨Show Your Customer Focus
Since the role emphasizes providing a customer-focused service, be prepared to share examples of how you've successfully managed customer relationships in the past. Highlight your ability to communicate effectively and resolve issues.
✨Demonstrate Your Debt Collection Skills
Discuss your experience with debt collection processes and how you've met or exceeded targets in previous roles. Be ready to explain your strategies for ensuring prompt payment collection and managing overdue accounts.
✨Highlight Your Team Collaboration
This position involves working closely with finance and account management teams. Share instances where you've collaborated with others to achieve common goals, emphasizing your teamwork skills and adaptability.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities. Think about potential challenges you might face in this role and how you would handle them, particularly regarding customer interactions and debt management.
