At a Glance
- Tasks: Lead the Client Accounts team, ensuring landlords are paid on time and resolving complex queries.
- Company: Quicklet, a growing property management company with a culture of accountability and service.
- Benefits: Competitive salary, work-from-home options, and quarterly team celebrations.
- Other info: Fast-paced environment with opportunities for continuous improvement and professional development.
- Why this job: Join a dynamic team where you can make a real impact and grow your career.
- Qualifications: 5+ years in client accounts, with leadership experience and strong communication skills.
The predicted salary is between 38000 - 42000 £ per year.
About the Role
Our most important promise to our landlords is simple: they are paid on time, every time - or proactively informed if there is an exceptional reason why they won’t be.
The Senior Client Accounts role is ultimately accountable for ensuring this standard is delivered without exception.
As our business continues to grow, we are looking for an experienced Senior Client Accounts professional to lead our Client Accounts team.
This is not a traditional accounting role.
We operate in a fast-paced property management environment where service, communication and accuracy are equally important.
We’re looking for someone who thrives in that environment - someone who can make sound decisions, prioritise effectively and keep the department moving without ever compromising compliance or attention to detail.
This is a hands‑on leadership position.
Whilst you will be responsible for the performance and development of the Client Accounts team, you will also work alongside them every day.
You’ll lead from the front, support the operation during busy periods and set the standard for service, accountability and professionalism.
We’re looking for someone who doesn’t pass problems on - they own them until they’re resolved.
Key Responsibilities
As the Senior Client Accounts professional, you’ll be responsible for leading our Client Accounts function for the Group whilst remaining actively involved in the day-to-day operation of the department.
Your responsibilities will include
- 100% of landlords paid on time or proactively informed if payment cannot be made on time.
- Leading, coaching and developing the Client Accounts team, setting clear expectations and holding individuals accountable for performance.
- Conducting regular one-to-one meetings, performance reviews and supporting recruitment and onboarding.
- Processing, reviewing and authorising landlord, tenant and contractor payments.
- Ensuring client accounts remain fully reconciled and compliant with all Client Money Protection requirements.
- Resolving complex client accounting queries and acting as the escalation point for the team.
- Monitoring departmental performance through KPIs and implementing improvements where required.
- Identifying opportunities to improve processes, increase efficiency and enhance customer service.
- Working collaboratively with Property Managers to ensure the smooth running of the business.
- Maintaining robust financial controls, supporting audits and ensuring adherence to company policies and procedures.
- Leading by example with a hands‑on approach, supporting the team during busy periods and taking ownership of issues through to resolution.
Essential Criteria
- At least five years’ experience within a Client Accounts or Property Accounts environment, including a minimum of two years leading or supervising a team.
- Experience managing high-volume landlord, contractor and tenant payment runs.
- Proven ability to work effectively within a fast-paced operational environment.
- Strong understanding of reconciliations, financial controls and compliance.
- Excellent communication and stakeholder management skills.
- Advanced Microsoft Excel skills.
- A proactive, hands‑on leadership style with a willingness to support the team operationally whenever required.
- A strong focus on customer service, accountability and continuous improvement.
Desirable Criteria
- Experience using SME Professional.
- Previous experience within residential lettings or property management client accounting.
- Knowledge of the residential lettings industry across Northern Ireland and Scotland.
Why Join Quicklet?
Quicklet is a scaling business with ambitious plans, creating genuine opportunities for people who want to grow with us.
You’ll get
- A competitive salary based on experience
- A culture-led company where values influence our decisions
- Quarterly company events and team celebrations
- A trusted working environment, including access to our work-from-home initiative after probation
- The opportunity to make a real impact in a growing business
- #J-18808-Ljbffr
Client Accounting Manager employer: Quicklet
At Quicklet, we pride ourselves on being an excellent employer that empowers our Property Managers to take ownership of their portfolios and drive results. With a culture that values respect, professionalism, and accountability, we offer clear career progression opportunities, competitive salaries, and a supportive team environment. Our Lisburn office fosters a dynamic work culture with initiatives like quarterly team bonding days and the flexibility to work from home after probation, making it an ideal place for motivated individuals looking to make a meaningful impact in property management.
StudySmarter Expert Advice🤫
We think this is how you could land Client Accounting Manager
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like Quicklet. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Client Accounting Manager
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Quicklet.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on Quicklet's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at Quicklet
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Quicklet.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at Quicklet will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former Quicklet employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
