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For Companies At a Glance
- Tasks: Manage key client accounts and ensure top-notch customer service.
- Company: Leading manufacturer of award-winning windows and doors, focused on innovation.
- Benefits: Career progression opportunities and a supportive work environment.
- Why this job: Join a dynamic team and make a real impact on customer satisfaction.
- Qualifications: 3+ years in account management or sales, strong communication skills required.
- Other info: Collaborative culture with a focus on customer-centric solutions.
The predicted salary is between 30000 - 42000 £ per year.
We are an industry-leading manufacturer of award-winning windows and doors, committed to innovation, excellence, and customer satisfaction. As part of our exciting growth journey, we are expanding our team and offering outstanding opportunities for career progression.
The Job Role
As an Internal Account Manager, you will play a pivotal role in maintaining and developing strong relationships with our valued customers. Acting as a key support to our External Business Development Managers, you will liaise closely with the Order Processing Team and other departments to ensure a seamless customer experience. Your focus will be on delivering best-in-class service, supporting sales growth, and strengthening customer loyalty.
- Manage and nurture a portfolio of key client accounts, ensuring excellent service and satisfaction.
- Act as the primary internal point of contact for customer queries, updates, and issue resolution.
- Collaborate closely with the External Business Development Manager to identify and maximise growth opportunities.
- Support the Order Processing Team by ensuring orders are handled accurately and efficiently.
- Work cross-functionally with production, logistics, and technical departments to ensure smooth and timely delivery of client projects.
- Handle customer concerns proactively, maintaining a solutions-driven and customer-first attitude.
- Monitor account performance and provide regular reports and insights to the sales team.
- Assist in the preparation of quotes, tenders, and proposals when required.
- Champion a customer-centric culture throughout the business.
Required Experience, Skills & Knowledge:
- Minimum 3 years experience in account management or sales, preferably within manufacturing, construction, or related industries.
- Proven ability to manage client relationships professionally and effectively.
- Strong communication and interpersonal skills.
- Highly organised with a keen eye for detail.
- Ability to work collaboratively across different teams.
- Proactive problem-solver with a positive, customer-first mindset.
- Experience working with CRM systems and Microsoft Office Suite.
Internal Account Manager in Brighouse employer: QUICK SLIDE LIMITED
Contact Detail:
QUICK SLIDE LIMITED Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Internal Account Manager in Brighouse
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the lookout for an Internal Account Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by researching the company and its products. Understand their customer base and think about how you can contribute to their mission of delivering best-in-class service. Show them you’re not just another candidate, but someone who truly gets their business.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with the role of Internal Account Manager. Highlight your skills in managing client relationships and problem-solving, and don’t forget to share specific examples that showcase your achievements.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of our team. Don’t miss out on the chance to join us in our exciting growth journey!
We think you need these skills to ace Internal Account Manager in Brighouse
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your account management experience and any relevant achievements that showcase your ability to maintain strong customer relationships.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for the Internal Account Manager role. Share specific examples of how you've successfully managed client accounts and contributed to sales growth in previous positions.
Showcase Your Communication Skills: Since strong communication is key for this role, make sure your application is clear and concise. Use professional language but let your personality shine through – we want to see who you are!
Apply Through Our Website: We encourage you to apply directly through our website. This way, you can ensure your application reaches us quickly and you’ll have access to all the latest updates about the position and our company.
How to prepare for a job interview at QUICK SLIDE LIMITED
✨Know Your Stuff
Before the interview, make sure you understand the company’s products and services inside out. Familiarise yourself with their award-winning windows and doors, and think about how your experience in account management can contribute to their customer satisfaction goals.
✨Showcase Your Relationship Skills
As an Internal Account Manager, building strong relationships is key. Prepare examples from your past roles where you've successfully managed client accounts or resolved issues. Highlight your communication skills and how you’ve collaborated with different teams to enhance customer experiences.
✨Be Solutions-Driven
During the interview, demonstrate your proactive problem-solving abilities. Think of specific instances where you’ve tackled challenges head-on and turned them into opportunities for growth. This will show that you have a customer-first mindset, which is crucial for this role.
✨Prepare for Role-Specific Questions
Expect questions related to account management, CRM systems, and your organisational skills. Brush up on your knowledge of these areas and be ready to discuss how you’ve used them to improve account performance and support sales growth in previous positions.
