At a Glance
- Tasks: Deliver excellent customer service and prepare delicious cinnamon rolls in a vibrant shop.
- Company: Join the fun and dynamic Roll Boys team in London.
- Benefits: Flexible hours, friendly team environment, and opportunities for growth.
- Other info: Fast-paced role perfect for those who thrive in lively environments.
- Why this job: Be part of a growing food brand and create memorable experiences for customers.
- Qualifications: Great communication skills and a positive attitude are essential.
The predicted salary is between 9.9 - 12.1 £ per hour.
We're looking for enthusiastic and reliable Front Of House Team Members to join the Roll Boys team.
This role is customer-facing, supporting the day-to-day running of our shop by delivering excellent service, preparing orders, and creating a welcoming experience for every customer.
You'll play a key part in keeping service running smoothly, maintaining presentation standards, and ensuring the front of house remains clean, organised, and inviting at all times.,
- Provide friendly, professional, and efficient customer service at all times.
- Take customer orders accurately and handle payments through the till/POS system.
- Prepare and serve cinnamon rolls, drinks, and other menu items to brand standards.
- Maintain an attractive and well-stocked front counter and display area.
- Keep the front of house clean, safe, and organised throughout shifts.
- Support with opening and closing duties, including cleaning, restocking, and cash handling.
- Handle customer queries and resolve issues in a positive and professional manner.
- Work collaboratively with the wider team to ensure smooth daily operations and meet service targets.
This is a great opportunity for someone who enjoys working in a fast-paced environment, takes pride in attention to detail, and wants to be part of a growing food brand., Must be good with people
- Reliability and a strong work ethic.
- Excellent communication and customer service skills.
- Good attention to detail and consistency.
- Ability to work efficiently in a fast-paced environment as part of a team.
- A positive, proactive, and friendly attitude.
- Commitment to cleanliness, presentation, and high service standards., Previous front of house, retail, hospitality, or customer service experience preferred.
- Comfortable working in a fast-paced environment and standing for long periods.
Front of House Team Member - Roll Boys. - London in City of Westminster employer: Quick Service
Crunch is an excellent employer for those looking to thrive in a dynamic and supportive environment. With flexible full-time hours, free meals during shifts, and comprehensive training, employees are empowered to develop their skills and advance into leadership roles. The company's commitment to high-quality food preparation and teamwork fosters a positive work culture that values each team member's contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Front of House Team Member - Roll Boys. - London in City of Westminster
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Quick Service. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Quick Service
Don't be shy about reaching out to Quick Service directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Front of House Team Member - Roll Boys. - London in City of Westminster
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Quick Service and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Quick Service
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
