At a Glance
- Tasks: Provide top-notch service to major accounts and manage daily operations.
- Company: Join the vibrant Quick Plus team in Halifax.
- Benefits: Dynamic work environment with opportunities for growth and development.
- Why this job: Be part of a fast-paced team and build strong customer relationships.
- Qualifications: Great communication skills, multitasking ability, and IT proficiency.
- Other info: Flexibility and a positive attitude are key to success in this role.
The predicted salary is between 30000 - 42000 £ per year.
This position has now been filled. Thank you for all our applicants
Join our vibrant Quick Plus team in our fast paced Halifax office. We’re looking for a diligent individual who can provide top level day to day service to our major accounts.
Role and Responsibilities:
Answer dedicated landline and deal with all enquiries, queries, orders, off hires and breakdowns.
- Deal with all traffic coming through the dedicated email address.
- Source kit for orders by liaising with relevant depots.
- Process orders and off hires
- Maintain shared spreadsheet.
- Follow breakdown procedures and keep the customer informed of the current status.
- Make daily pre-delivery, delivery and diary calls to ensure smooth transition from enquiry to off hire.
- Key accounts orders to be processed in accordance with their procurement procedures using their portals where relevant.
- Maintain & build great customer relations via a seamless service.
- Help with ad hoc duties and willingness to work flexibly.
Person Specification
The ideal candidate will have:
- Great interpersonal skills and a desire to provide excellent customer service.
- Excellent communication & organisational skills with an ability to multitask.
- Ability to work well under pressure and within time constraints.
- Excellent telephone manner & written skills to ensure a high standard of customer service is maintained.
- IT skills with knowledge of Microsoft applications
- Flexibility on changes to processes when & where applicable
- Previous HDC experience may prove to be an advantage.
Feel you’ll be a great fit for this role? Get in touch with our Business Development Director, Chris Firth:
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Key Account Coordinator – Halifax employer: Quick Reach
Contact Detail:
Quick Reach Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Key Account Coordinator – Halifax
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at local events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role. Understand their values and how you can contribute. This will help you stand out and show that you're genuinely interested in being part of the team.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family to get comfortable with common questions. The more you practice, the more confident you'll feel when it’s your turn in the hot seat.
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the position. Plus, it keeps you on their radar!
We think you need these skills to ace Key Account Coordinator – Halifax
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Key Account Coordinator role. Highlight your relevant experience and skills that match the job description, especially your customer service and organisational abilities.
Show Off Your Communication Skills: Since this role requires excellent written and verbal communication, ensure your application is clear and professional. Use a friendly tone but keep it concise and to the point, just like we do at StudySmarter!
Highlight Your IT Proficiency: Mention any experience you have with Microsoft applications or similar software. We love tech-savvy individuals who can adapt to new systems quickly, so don’t shy away from showcasing your skills!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details directly and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Quick Reach
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Key Account Coordinator position. Familiarise yourself with the responsibilities listed in the job description, such as handling enquiries and processing orders. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Show Off Your Communication Skills
Since this role requires excellent communication skills, practice articulating your thoughts clearly. Prepare examples of how you've successfully managed customer relations or resolved issues in the past. This will highlight your ability to maintain a high standard of customer service, which is crucial for the position.
✨Demonstrate Your Organisational Skills
Being organised is key for a Key Account Coordinator. Bring along examples of how you've managed multiple tasks or projects simultaneously. You could even mention specific tools or methods you use to stay organised, which will show that you can handle the fast-paced environment of the Halifax office.
✨Be Ready for Flexibility
The job mentions a willingness to work flexibly, so be prepared to discuss how you've adapted to changes in processes or priorities in previous roles. Share a story that illustrates your adaptability, as this will resonate well with the interviewers looking for someone who can thrive under pressure.