At a Glance
- Tasks: Deliver top-notch customer service and manage client records with Microsoft Office.
- Company: Join a dynamic team focused on exceptional client experiences.
- Benefits: Explore benefits upon permanent hire status.
- Other info: Flexible part-time hours ideal for students balancing studies and work.
- Why this job: Perfect for self-starters looking to enhance their admin skills while helping others.
- Qualifications: Detail-oriented with strong task management and Microsoft Office skills.
The predicted salary is between 12 - 15 £ per hour.
We are seeking a part-time customer service representative with strong administrative skills and proficiency in Microsoft Office to join our team. The ideal candidate will be detail-oriented, have excellent task management skills, and be a self-starter.
Responsibilities
- Provide exceptional customer service to clients via phone, email, and in-person communication
- Manage and maintain client files and records
- Create and manage spreadsheets and other administrative documents using Microsoft Office
- Schedule appointments and meetings for clients and staff
- Conduct research and gather information as needed
- Attend client sites as required
- Other related duties as assigned
Benefits
Benefits explained upon permanent hire status
Part Time Customer Service Rep / Admin - 18-20hr in London employer: Quick Hire Staffing
Join our dynamic team as a Part Time Customer Service Representative in a supportive work environment that values your contributions and fosters professional growth. With flexible hours and opportunities for skill development, you will thrive in a culture that prioritises exceptional customer service and teamwork, all while enjoying the benefits of working in a vibrant location.
StudySmarter Expert Advice🤫
We think this is how you could land Part Time Customer Service Rep / Admin - 18-20hr in London
✨Tip Number 1
Make sure to brush up on your customer service skills before the interview. We want to show that you can handle client queries like a pro, so think of examples where you've gone above and beyond for customers.
✨Tip Number 2
Get familiar with Microsoft Office if you’re not already. We need someone who can whip up spreadsheets and manage documents effortlessly, so maybe practice creating a few sample files to showcase your skills.
✨Tip Number 3
When you apply through our website, make sure to highlight your task management abilities. We love self-starters, so share how you’ve juggled multiple responsibilities in past roles.
✨Tip Number 4
Don’t forget to prepare some questions for us! It shows you’re genuinely interested in the role and helps you figure out if we’re the right fit for you too.
We think you need these skills to ace Part Time Customer Service Rep / Admin - 18-20hr in London
Some tips for your application 🫡
Show Off Your Skills:Make sure to highlight your administrative skills and proficiency in Microsoft Office in your application. We want to see how you can manage tasks and keep things organised!
Be Personable:Since this role involves customer service, let your personality shine through! Share examples of how you've provided exceptional service in the past. We love a good story!
Tailor Your Application:Don’t just send a generic application. Take a moment to tailor your CV and cover letter to match the job description. We appreciate when candidates take the time to connect their experience with what we’re looking for.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Quick Hire Staffing
✨Know Your Stuff
Before the interview, make sure you brush up on your knowledge of customer service principles and administrative tasks. Familiarise yourself with Microsoft Office tools, especially Excel and Word, as you'll likely be asked about your proficiency in these areas.
✨Showcase Your Skills
Prepare examples that highlight your attention to detail and task management skills. Think of specific situations where you successfully managed client files or handled multiple tasks at once. This will demonstrate your ability to thrive in a busy environment.
✨Practice Your Communication
Since the role involves interacting with clients via various channels, practice your communication skills. You might want to do mock interviews with friends or family, focusing on how you would handle customer inquiries or resolve issues effectively.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the company culture or the team you'll be working with. This shows your genuine interest in the role and helps you determine if it's the right fit for you.
