At a Glance
- Tasks: Assess and report on liability claims while ensuring compliance with client standards.
- Company: Join a leading loss adjusting division known for innovation and exceptional service.
- Benefits: Enjoy a competitive salary, performance bonuses, and flexible working options.
- Other info: Flexible work hours and opportunities for professional growth await you.
- Why this job: Make a real impact by delivering top-notch service in a dynamic environment.
- Qualifications: 5+ years of liability claims experience and strong communication skills required.
The predicted salary is between 40000 - 50000 £ per year.
Liability Adjuster / Senior Liability Adjuster
We are looking to recruit a Liability Adjuster/Senior Liability Adjuster within our Loss Adjusting Division, ideally located in Essex, but with consideration given to Cambridgeshire for the right Candidate.
You will leverage your technical expertise and experience to proactively assess and report on liability claims, ensuring full compliance with client requirements and service standards.
Your role involves investigating legal and policy liability as well as quantum, gathering and analysing evidence to support your recommendations.
You will deliver timely, accurate reports while maintaining exceptional customer service throughout the claims process.
To be successful in the role you will need to demonstrate a commitment to innovation and a determination to provide a market‑leading service and product on behalf of Quest Gates.
- Key Skills
- Excellent degree of knowledge of Liability related claims and principles, with experience of investigating and handling property damage liability claims preferred.
- Excellent communication skills, both oral and written
- Good degree of IT competency and literacy
- Demonstrate personal and professional integrity and lead by example
- Ability to work and contribute positively as part of a team and in isolation
- Ability to work accurately under pressure, adhering to deadlines and service standards
- Ability to maintain a flexible approach at all times
- Minimum Cert CILA / CII, or willing to work towards
- Minimum 5 years liability claims experience, including 2 years in an external adjusting role
Responsibilities
- Demonstrate a high level of technical quality and service delivery
- Provide exceptional customer service at all times
- Participate positively and constructively as a team member, sharing knowledge and providing feedback and suggestions
- Manage a caseload of liability claims
- Communicate effectively and proactively with all relevant parties by the most effective and expeditious means, prioritising telephone contact, ensuring that claims are proactively managed
- Promote and support the TCF principles
- Ensure adherence to contractual / Client SLA’s and KPI’s
- Be accountable for the satisfactory resolution of any issues
Package
- Enhanced contributory pension
- Performance related bonus
- Enhanced family leave
- Electric car scheme
- Voluntary benefits schemes
- Share purchase scheme with interest free loans
- Hours of Work
Standard working week is 35 hours, Monday to Friday with flexibility to work from home / office.
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Liability Adjuster/Senior Liability Adjuster in Peterborough employer: QuestGates
QuestGates is an exceptional employer that values its employees by offering a flexible home-based working environment complemented by travel opportunities across London and the South East. With a strong focus on professional development, our collaborative work culture encourages growth and innovation, ensuring that you can thrive while managing high-value insurance claims in a dynamic setting. Join us to be part of a team that prioritises excellence and client satisfaction, making a meaningful impact in the industry.
StudySmarter Expert Advice🤫
We think this is how you could land Liability Adjuster/Senior Liability Adjuster in Peterborough
✨Dive Into Industry Networking Events
Get your foot in the door by attending insurance industry events and conferences. Not only will you learn about the latest trends, but you'll also meet potential employers and industry peers. Check out local chapters of professional bodies like the Chartered Insurance Institute for valuable meetups.
✨Use LinkedIn to Your Advantage
Don’t underestimate the power of LinkedIn in the insurance world. Engage with industry content, join relevant groups, and connect with professionals at companies you admire (like QuestGates). A thoughtful message explaining your interest can really make a difference!
✨Look Out for Graduate Schemes
Many firms in insurance have structured graduate programmes. Keep an eye on application windows and utilise your university's career services for insider tips. These schemes are designed to develop talent and often lead to permanent roles after your initial training.
✨Leverage Your Current Connections
Got friends or family in the industry? Now’s the time to reach out! Personal referrals can give you a head start, so let them know you're on the lookout for full-time opportunities at places like QuestGates. Don’t shy away from asking for a coffee chat; you never know what doors it might open!
We think you need these skills to ace Liability Adjuster/Senior Liability Adjuster in Peterborough
Some tips for your application 🫡
Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.
Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at QuestGates.
Tailor Your CV for the Role:Don't just send a generic CV! Focus on tailoring it specifically for the insurance role at QuestGates. Highlight relevant skills such as risk management, customer service experience, or any certifications you've earned in the industry to make your application stand out.
How to prepare for a job interview at QuestGates
✨Know Your Numbers: Insurance Fundamentals
Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at QuestGates to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.
✨Showcase Your Analytical Side
In the insurance world, it's all about data. Prepare to discuss any analytical tools or methodologies you've used in past experiences. If you have a portfolio of projects where you've tackled complex data, bring that along to impress the team!
✨Prepare for Behavioural Questions
As a full-timer at QuestGates, they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.
✨Know the Company Culture Inside Out
Understanding QuestGates's values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.
