At a Glance
- Tasks: Manage contractor performance and ensure compliance while resolving issues and driving improvements.
- Company: Join QuestGates, a leader in building consultancy with a focus on innovation.
- Benefits: Enjoy a competitive salary, enhanced pension, performance bonuses, and flexible working options.
- Other info: Dynamic role with opportunities for professional growth and a commitment to excellence.
- Why this job: Make a real impact in the construction industry while collaborating with diverse teams.
- Qualifications: Experience in construction, contractor management, and strong communication skills are essential.
The predicted salary is between 40000 - 50000 € per year.
QuestGates is seeking to appoint Contractor Performance Consultants within our Building Consultancy Division Contractor Services Team. The positions will each cover a respective region and will require regular attendance at our offices, client sites, contractor offices, and project locations, to effectively fulfil the responsibilities of the role.
The ideal candidates will possess a good understanding of building claims and managing relationships, along with knowledge of construction and health & safety legislation to enable auditing and managing contractor performance and compliance, ensuring satisfactory resolution of issues/complaints, monitoring repair allocations, and sharing insight with internal and external clients to drive improved behaviours, usage, and revenue growth.
Having managed relationships with numerous parties involved within either the insurance or private practice construction and surveying sectors, you’ll have a keen interest in changing and improving services offered through collaboration and thinking differently, to ensure what we offer is seen as different and a market-leading proposition that helps us achieve our ambitious growth plans.
These positions carry operational responsibility for the performance of our Contractor Services in specified regions and the performance management of a number of contractors, ensuring exemplary service standards, optimal client care, and sustainable growth. To excel in this role, you must demonstrate a commitment to innovation and a resolute focus on delivering market-leading services and solutions on behalf of QuestGates.
Key Skills- Preferable experience in Building Construction, Contractor Management, Compliance and Health & Safety legislation
- Exceptional oral and written communication skills, enabling the clear articulation of complex issues
- Advanced IT proficiency, supporting efficient utilisation of diverse platforms and applications
- Demonstrated personal and professional integrity, consistently setting a positive example
- Strong technical knowledge coupled with proven problem-solving capabilities
- Effective collaboration skills as well as the ability to work independently
- Capacity to perform accurately under pressure, meeting deadlines and service standards
- Critical thinking abilities for data analysis, interpretation, and presentation
- Comprehensive awareness of client requirements and their significance
- Valid Full Driving Licence
- Demonstrating a standard of technical competence, accuracy, and service delivery
- Consistently providing outstanding customer-focused service
- Contributing positively and constructively as a member of the team, sharing knowledge, and offering feedback and suggestions
- Maintaining comprehensive and up-to-date knowledge of construction principles and best practices
- Effectively and accurately utilising IT systems
- Collaborating with other Business units to ensure service is delivered to the highest standards, with an emphasis on quality control, compliance, and audit requirements
- Promoting and upholding TCF principles
- Ensuring adherence to contractual and client SLA and KPI requirements
- Taking responsibility for and ensuring the effective resolution of any issues that arise
- Communicating proactively and effectively with senior stakeholders and national teams through the most appropriate channels
- Enhanced contributory pension
- Performance related bonus
- Enhanced family leave
- Electric car scheme
- Voluntary benefits schemes
- Share purchase scheme with interest-free loans
Standard working week is 35 hours, Monday to Friday with flexibility to work from home/office.
Closing Date for Applications: Close of business on Friday 17 April 2026. If you would like further information about this vacancy or wish to apply, please email recruitment@questgates.co.uk by the closing date.
Contractor Performance Consultant employer: QuestGates
QuestGates is an exceptional employer that prioritises innovation and collaboration within its Building Consultancy Division. With a strong commitment to employee growth, we offer a supportive work culture that includes enhanced benefits such as a contributory pension, performance-related bonuses, and flexible working arrangements. Our focus on delivering market-leading services ensures that our team members are empowered to excel in their roles while contributing to sustainable growth and exemplary client care.
StudySmarter Expert Advice🤫
We think this is how you could land Contractor Performance Consultant
✨Tip Number 1
Network like a pro! Get out there and connect with people in the construction and surveying sectors. Attend industry events, join relevant online forums, and don’t be shy about reaching out to potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers or clients, make sure to highlight your experience in contractor management and compliance. Bring along examples of how you've successfully resolved issues in the past – it’ll show you’re the right fit for the role.
✨Tip Number 3
Be proactive! If you see a company you’d love to work for, don’t wait for them to post a job. Reach out directly through our website and express your interest. A well-timed email can set you apart from the crowd and show your enthusiasm for joining their team.
✨Tip Number 4
Prepare for interviews like a champ! Research the company’s recent projects and challenges in the building consultancy field. Be ready to discuss how your background in health & safety legislation and contractor performance can help them achieve their ambitious growth plans. Confidence is key!
We think you need these skills to ace Contractor Performance Consultant
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in building claims and contractor management. We want to see how your skills align with the role, so don’t hold back on showcasing your relevant achievements!
Show Off Your Communication Skills:Since exceptional communication is key for this role, ensure your written application reflects that. Use clear and concise language, and don’t forget to proofread for any typos or errors. We love a polished application!
Demonstrate Your Problem-Solving Abilities:In your application, share examples of how you've tackled complex issues in the past. We’re looking for candidates who can think critically and provide innovative solutions, so let us know how you’ve made a difference in previous roles.
Apply Through Our Website:We encourage you to submit your application through our website for a smoother process. It’s the best way for us to receive your details and ensures you’re considered for the role. Don’t miss out on this opportunity!
How to prepare for a job interview at QuestGates
✨Know Your Stuff
Make sure you brush up on your knowledge of building claims, contractor management, and health & safety legislation. Being able to discuss these topics confidently will show that you’re serious about the role and understand what it entails.
✨Showcase Your Communication Skills
Since this role involves a lot of relationship management, practice articulating complex issues clearly. You might want to prepare examples of how you've successfully communicated with various stakeholders in the past.
✨Demonstrate Problem-Solving Abilities
Think of specific instances where you’ve tackled challenges in contractor performance or compliance. Be ready to share these stories during the interview to highlight your critical thinking and problem-solving skills.
✨Emphasise Collaboration
This position requires effective collaboration with different teams. Prepare to discuss how you’ve worked with others to achieve common goals, and be ready to suggest ways you could contribute positively to the team at QuestGates.
