Liability Claims Focal Point Coordinator in Birmingham

Liability Claims Focal Point Coordinator in Birmingham

Birmingham Full-Time 30000 - 40000 Β£ / year (est.) No working from home possible
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At a Glance

  • Tasks: Manage new claims, support teams, and ensure client satisfaction.
  • Company: Join QuestGates, a leader in the Liability division.
  • Benefits: Enjoy hybrid working, enhanced benefits, and a supportive environment.
  • Other info: Great opportunity for career growth in a dynamic team.
  • Why this job: Be the first point of contact and make a difference in client relations.
  • Qualifications: Strong communication skills and attention to detail required.

The predicted salary is between 30000 - 40000 Β£ per year.

Quest Gates seeks a Focal Point Administrator to join the Liability division, ideally based at Bolton or Birmingham.

You will manage new claims receipt and allocation, support Adjusters and Managers, ensure SLAs/KPIs are met and act as a first point of contact for client queries.

The role emphasises quality service, attention to detail and strong communication. This position offers hybrid working between home and office alongside enhanced benefits.

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Liability Claims Focal Point Coordinator in Birmingham employer: QuestGates

QuestGates is an exceptional employer that values its employees by offering a flexible home-based working environment complemented by travel opportunities across London and the South East. With a strong focus on professional development, our collaborative work culture encourages growth and innovation, ensuring that you can thrive while managing high-value insurance claims in a dynamic setting. Join us to be part of a team that prioritises excellence and client satisfaction, making a meaningful impact in the industry.

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Contact Details:

QuestGates Recruitment Team

We think you need these skills to ace Liability Claims Focal Point Coordinator in Birmingham

Claims Management
Attention to Detail
Communication Skills
Client Relationship Management
SLA Management
KPI Monitoring
Problem-Solving Skills